Dear Hiring Professional:

After reviewing the IT Project Manager job requirements, there is a strong

match with my skills and experience. My entire career has been spent in

Information Technology, including applications and infrastructure. I have

managed application development, strategic planning, application package

implementations, technology infrastructure programs, process development,

and on-going operations and maintenance. I earned an MBA in Finance and

have been a Certified Project Management Professional since 2003

My project experience has included projects of various scopes, requiring

careful attention to the project management triple constraint. The largest

project was over $30m. Working with both customers and matrixed

organizations, relationship building is essential for success. Leading

teams to develop creative and effective solutions to issues is a key

strength and essential for program success.

Focus is on PMI project management knowledge areas to manage schedule,

team, quality, budget, and risks. Change management is an important part of

controlling any project.

Formal and informal communications have always been a part of my roles,

including but not limited to formal steering committee presentations, board

committee reports, reports to auditors, status reports, e-mails, phone

calls, and hallway conversations.

My resume follows.

Please contact me with any questions.

Summary of Experience

Melissa Bauman is a Senior Program Manager. She has over 25 years of

project and program management experience in the securities regulation,

financial services, flood insurance, healthcare, radio ratings, and

computer manufacturing industries. She is intensely focused on quality

and efficiency leading to customer satisfaction. Her teamwork approach

has led to consistent success with managing teams of project managers,

delivery leaders, and technologists. Ms. Bauman has led a variety of

engagements including development of governance processes and program

offices, technology-enabled business transformation, cloud offerings,

COTS product evaluation and implementation, systems integration, and

software product development. She has extensive experience with effective

budget, contract and service level management.

Successfully Delivers Projects

Managing a cross-functional team of more than 20 business analysts and

technologists to develop and integrate a new client's data into an

existing securities market surveillance program. Proactive risk

management and frank communication with client and senior management have

been keys to success.

Defined a program to revolutionize the way examinations are performed on

broker-dealer firms. Created scope, budget and timeline. The program's

objective was to perform statistical analysis to determine unusual

conditions in a firm's profile. Examinations would then be targeted

based on these risk factors. Led a multi-vendor team through the

training and pilot test of the statistical prototype.

Managed the development of cloud-based offerings, including Software as a

Service, Infrastructure as a Service and Platform as a Service.

Managed the migration of a mission critical document imaging system. The

project included a hardware upgrade, and upgrades to the document capture

and workflow software. Excellent vendor management was a key to success.

Coordinated team and equipment across various locations.

Managed a corporate mandated space relocation and reduction project in

less than four months. The target space accommodated people only, and the

space was approximately 25% of the former space. The original location

contained a dedicated telephony infrastructure, a server room of 50

servers, a scanner station, a secure check printing station and large

mail equipment. Migrated telephony solution to a standard BPO platform

solution, including IP Agent, call routing, call recording and

monitoring, call reporting, and integrated voice response; retired

approximately 20 servers and replaced or relocated the remaining servers

to four locations; migrated 20 years of electronic documents to a

leveraged On Demand solution; and contracted a vendor to convert 30 years

of microfilm to image.

Implemented an e-mail archive solution for the client. Developed a

schedule, assembled a remotely-located, cross-functional team,

coordinated with two vendors for purchase delivery and training of

hardware and software, and implemented the solution across multiple

locations. Alerted sponsor that initial timeline was unrealistic, re-set

expectations, and met the revised deadline.

Effectively Manages Programs, Teams and Budgets:

Created Enterprise Program Management Offices to manage schedule, budget

and quality for organization-wide initiatives

Managed annual operational budgets up $30 million.

Managed annual capital budgets up to $6 million

Leads teams of over 20 people, across multiple locations

Takes Initiative:

Created oversight procedure for Section 31 compliance.

Established the team, processes and scope for brand new department.

Streamlined the quality control function by incorporating the existing

standalone tool with the underwriting workflow.

Created the concept, obtained funding, and performed oversight for the

development of an account intranet site.

As a senior member of Process Action Teams provided direction for project

planning, project tracking and oversight, estimating, and subcontractor

selection processes.

Professional Work Chronology:

August 2012 - July 2014 Financial Industry Regulatory Authority (FINRA)

Director - Market Regulation Technology

Director - Market Regulation Business Solutions

April 2012 - August 2012 Optimal Solutions and Technologies (OST),

McLean, VA

Senior Program Manager - FAA Nextgen Program Management Office Account

1999-2012 HP Corporation

Senior Program Manager - Enterprise Cloud Computing Convergence

Program Manager - Financial Services Offering Development

Technical Delivery Manager - Specialty Insurance Services Account

Site Implementation Manager - Kaiser Permanente Account

Enterprise Program Office Manager - NASD (now known as FINRA) Account

Client Delivery Executive- NASD Account

Customer Advocate - NASD Account

Program Manager, INSITE Program

1986-1999 National Association of Securities Dealers, Rockville, MD

Director, Technology Services (1993-1999)

Assistant Director, Corporate and Regulatory Systems (1991-1993)

Project Leader, FOCUS System (1990-1991)

Business Analyst, Technology Services (1986-1989)

1985 - 1986 Arbitron Ratings Corporation, Laurel, MD

Product Specialist

1983-1985 Data General Corporation, Milford, MA

Junior Programmer/Analyst

Education:

Master of Business Administration (MBA), major in Finance, The George

Washington University, Washington, DC, 1989

Bachelor of Science in Business Administration (BSBA), concentration in

Information Systems, Boston University, Boston, MA, 1983

Professional Certification: Project Management Professional (PMP)

Certification, 2003

Cambridge Who's Who

Technical Skills: MS Office Suite, including MS Project 2010

Contact this candidate