Sales Representative
Resume:
Bev Sheridan
Whitby, Ontario
L1N 1T4
***.********@*****.**
I am seeking a position to best utilize my assets of versatility, working in a team environment.
FLAGHOUSE (CANADA)
Sept 2011 – Oct 2013
Inside Sales Representative
• Organized products, scheduled shipping, designed set up at Industry Trade Shows.
• Maintained existing business and developed new customers. Developed proposals and calculated
sale contracts, with corporate accounts – examples - Centric Health, Township of York Day Care
for Special Needs, Revera, Extendicare, working with decision makers.
• Developed daily and maintained computerized customer and prospect database.
• Planned and carried out direct marketing activities phone calls, email and mail campaigns.
• Analyzed and resolved customers complaints and issues to the point of customer satisfaction.
• Met agreed budgets, sales volumes - and gross profit requirements.
• Responded and followed up daily on sales enquiries by post, telephone and personal visits.
• Created quotations – ensuring that healthy gross profit was maintained in pricing.
• All accounting functions performed using AS400 accounting system.
• Responsible for customer orders and advising of inventory status – expected date of delivery on
backed ordered products (after following up with manufacturers).
• Initiated Return Authorization process.
HEIDELBERG CANADA
June 2009 – Sept 2011
Telesales Representative
• Launched new Division – part of the new team – introducing Parts and Service Specials.
• Upgrade and bundles.
• Personally controlled the order entry and coordination of delivery for installation kits related to
press sales.
• Expanded on existing business for Heidelberg Direct Accounts.
• All accounting functions performed using SAP accounting system.
July 1994 – June 2009
Inside Sales Representative
• Called on accounts regularly, serviced accounts as required and maintained for the benefit of the
company, full and accurate records of all activity in the territory using Clarify. (CRM)
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• Worked jointly with 4 outside sales representatives providing leads – contract pricing/stocking
requests and contracts as required, building long term relationships.
• Managed sales, built and maintained long term relationships and achieved new business.
• Attend Sale Conferences /product training to develop relevant knowledge and skills.
• Attend Trade Shows as required.
• Calculated quotations in a timely manner and introduced new product lines.
• Achieved Sales approximately $4M/year.
• All accounting functions performed using SAP accounting system.
• Retrieved customer history daily from Clarify to qualify account requirements.
• Pioneered Team selling (joint sales relationship – building relationships with outside sales).
• Executed internal contracts for loan agreements, and contract pricing/stocking /consignment
requests as required.
• Reconciled consignment accounts twice monthly.
• Promoted new product lines to existing and potential customers.
• Developed corporate relationships (eg. The Printing House, Grenville).
• Projected expansion in annual sales for upcoming year.
April 1993 – June 1994
Accounts Payable
• Compiled receiving slips, invoices daily – recorded into AS400 system.
• Provide aged accounts payables to Controller weekly for payment approval.
• Compiled cheque run weekly – and filing of same.
• Reconciliation of all accounts payables accounts on a monthly basis.
WHYTE & SON TRUCKING/CLAREMONT CUSTOM CRUSHING
1982 – April 1993
Administered family business – Accounts Payables/Accounts Receivables/Payroll/AccPac
References available upon request.
Accolades
2008 – Heidelberg Canada
President’s Award – highest overall increased sales in territory, most increased
gross profit. Most completed internal policies and procedures for credit
department.
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