Customer Service Sales

Megan Rehm

OBJECTIVE:

Seeking a challenging career to better improve my skills with opportunities for advancement.

QUALIFICATIONS:

Receptionist, customer service, cash handling, basic computer skills, organized, basic restaurant food assembly, serving experience, sales associate, and supervisory responsibilities.

EMPLOYMENT HISTORY:

JOS A BANK

Sales Associate (July 2014 - Current)

Greeting and assisting customers with persuasive retail sales. Selling expensive suits and accessories to a high class clientele. Fitting/sizing clothing, and marking clothes to be tailored. High customer service, making sure alterations and orders are on time.

MAC’S PIZZA PUB

Server/Waitress (September 2013 - September 2014)

Seating guest after greeting them at the door, taking orders, explaining and describing the food and alcohol menus, taking out food/drinks to the guests, paying close attention to the computer to guarantee the order gets to the kitchen/bar properly, and cashing out transactions. It’s a great environment and family friendly.

LA ROSAS

Server/Waitress/Cashier (August 2013-December 2013)

Responsibilities include greeting guests, seating them, and taking their orders. As cashier, I am responsible for getting orders into the computer, handling transactions with costumers, and getting everything together and ready to go.

SHISHA CAFE

Server/Waitress (May 2013 – August 2013)

Customer service, handling food and drinks. Taking food, drink, and hookah orders, requesting and up selling items. Serving hookahs, making shisha, cleaning. Making money for the company is my main goal of this job, dealing with bad customers is a specialty of mine. As long as the customers are happy and the sales are high, my job is good.

GREEN VEGETARIAN CUISINE

Server (September 2012 - May 2013)

Taking food and beverage orders, completing multiple side-work duties, customer service. Taking out orders to tables, cleaning my area as well as the entire restaurant in small increments. The biggest part of this job was service, making sure every customer had a good experience, left happy, and enjoyed their time.

ALAMO MUSIC CENTER

Receptionist (November 2011 - December 2012)

Responsible for handling all the computer work for customer purchases, rental/installment contracts, layaway's, and all other cash related transactions. Also being a receptionist, answering phone calls, keeping track of where everyone is located at all times and taking messages. Communication is the biggest part of this job.

AMC HUEBNER OAKS

Film Crew Lead Supervisor (April 2007 - November 2011) San Antonio, Texas

Responsible to provide our guest with the best out of home entertainment experience which includes concessions, cleaning theaters after each show, selling tickets, gift cards and reward cards to the guests, and working with them at guest services. Watching over the concessionists, ushers, with knowledge of responsibilities in the workplace. Also, being in charge of the people who work under me and making sure they get things done.

UTHSCSA

Lab Assistant (February 2009 - October 2009) San Antonio, Texas

Prepare donated teeth by cleaning, cutting, and marking them for further research. Assisting any help needed to researching scientists.

BRINDLES

Ice-cream server (April 2008 - June 2008) San Antonio, Texas

Responsible to prepare and deliver quality ice-cream and other food in the expected time frame.

EDUCATION:

High School Graduate 2009 Thomas C. Clark High School

5150 DeZavala

San Antonio, Texas 78249

Previously Attended San Antonio College

1300 San Pedro Ave.

San Antonio, Texas 78212

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