Fontai’ C. Holland
**** ******* ****** **, *******, Georgia 30360
Contact #: 678-***-**** Email: ******.*.*******@*****.***
Professional Profile
Reliable, self-motivator dedicated to performing to the best of my capability. Creative problem
solver with the ability to drive productivity, resolve conflict, multitask, & improve morale.
Successfully works well with individuals from various cultures & backgrounds.
Relevant Experience & Accomplishments
Warehousing
• Certified forklift, electric pallet, cherry picker and clamp operator
• Knowledge of principles & processes for handling & storage of sensitive materials
• Use of hand scanners, pallet jacks, cherry pickers & electric forklifts to successfully
process orders & transport them to the correct destination
• RF Scan gun experience
• Ability to prioritize, multi-task & remain detail orientated
• Ability to effectively organize & execute inventory with time effective completion
• Experience with estimating freight costs, shipping, tracking packages through UPS,
FedEx, the USPS & DHL
• Knowledge of various supplies, equipment, service ordering & inventory control
• Great fine motor skills.
Customer Service
• Ability to research alternate resources & problem solve in real world settings
• Ability to interpret complex & technical information & relay information to the general
public in plain language
• Effectively able to communicate both orally or written
• Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense
customer focus & dependability
• Excellent interpersonal skills, experience with military customs & courtesies, office
etiquette & phone manners.
Technical Skills
• Typing: 45 wpm
• Heavy 10-key experience
• Working knowledge of the UPS shipping system, MS Word, Excel, Lotus Notes, Windows
XL to enter data & process information accurately
• Very quick learner
Professional Development & Educational Profile
Logistics/Customer Service Certification - Lackland AFB, Texas
CPR/1st Aid Certification – Anchorage, Alaska
Crisis Prevention Institute - Anchorage, Alaska
West High School – Anchorage, Alaska
May 1999
High School Diploma
Career Profile
Forklift Operator 09/2014-
Present
American Air Filter – Atlanta Georgia
• Operating clamp lift, stand up pallet jack, fork lift and reach lift proficiently
• Accurately filling and shipping customer orders
• Carefully loading customer orders on freight trucks
Receiving Clerk 07/2014 –
09/2014
Atlanta Fixture - Atlanta, Georgia
• Responsible for the receipt, verification and recording of incoming inventory, including
proper labeling & stocking.
• Conduct weekly inventory reports to include appropriate merchandise stock & usage.
• Organize stock in warehouse.
• Assist customers with item assessment.
• Utilize hand pallet to relocate stock into its appropriate location.
Administrative Assistant/Repairs & Returns 09/2013 -
04/2014
Systems Distributors, Inc., - Atlanta, Georgia
• Verification of purchase order details with vendors i.e.; receipt, pricing, parts, estimated
ship dates, backorder status & calculating freight costs.
• Responsible for shipping & receiving of product from the warehouse.
• Conducted verification of contents on packing sheet & carefully packaging with
sufficient packing material.
• Clearly label packages using the UPS system to create shipping labels.
• Process the appropriate documentation & contact vendors to obtain material return
authorization numbers for the return, repair or exchange of product.
• Recalling individual vendor policies.
• Maintain an accurate Excel shipping log.
Warehouse Clerk
10/2012 - 04/2013
Cloud Blue - Norcross, Georgia
• Accurately sort incoming electronic merchandise & accessories to be recycled or re-sold
by the assigned company.
• Process incoming electronic merchandise in the assigned company’s computer system
using an RF scanner & attention to detail to enter the serial number, make & model,
weight & color description of the merchandise to be recycled re-sold or donated.
• Assign the product to appropriate gaylords which are obsolete, damaged or scrap
electronics & accessories.
In-processed over 200 electronic equipment items per day & sorted through 1200 lbs.
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of electronic scrap & accessories per day.
• Perform inventory of the assigned locations to ensure the location reflected the
computer systems account.
• Maintain an orderly & clean work space.
• Ensure all paperwork pertaining to the work completed for the day was turned in to my
direct supervisor for his records.
Warehouse Team Member
08/2007- 08/2010
Alaska Digitel Cellular Co. - Anchorage, Alaska
• Accurately picked orders using a scanning device & cherry picker.
• Ensure stock number, location & quantity is exact.
• Prepare shipping labels & protective packing.
• Used daily hand scanners & RF scan guns.
Case Manager
06/2005 – 08/2007
The Arc of Anchorage - Anchorage, Alaska
• Oversee the provisions of services & supports to individuals in accordance to their
individual needs.
• Visit each individual on assigned case load monthly.
• Responsible for submitting required documentation including Medicaid billing, complete
monthly, quarterly, annual documentation recording visits & contacts
• Also creates & monitors MRDD waivers & Treatment Plans using MS Word, Excel, Lotus
Notes & Windows XL.
Call Center Customer Service Representative
11/2003 - 06/2005
The Arc of Anchorage - Anchorage, Alaska
• Responsible for contacting city residents to schedule pick-up of donated household
items.
• Dedicated to averaging 3 minutes per call, making an average of 215 calls per day.
Supply Technician II
10/1999 - 08/2001
United States Air Force - McChord AFB, Washington
• Perform duties of property accounting through manual or automated data processing
with minimal supervision to include performance capability, hand receipt management,
report queries, asset visibility, transaction registers.
• Responsible for planning, coordinating & directing a combination of supply functions
including inventory management, distribution & repairable storage management &
warehouse control, storage methods, disposal, material handling, logistic principles,
use of equipment, transportation procurement, hazardous & waste materials,
deployment & contingency operations, data collections & maintenance issues.
• Utilize a myriad of automated logistics & force integration systems including but not
limited to Air Force's Global Combat Support System, Standard Base Supply System,
Standard Asset Tracking System, Federal Logistics Data-FEDLOG, in accomplishing
project research & monitoring programs.
• Over a two year span, perform Joint Review of $2.3m in stock management items
unliquidated prior & current year obligations.
• Prepare reports covering status of funds between object class & line item accounts
under the same budget account.
• Act as a subject matter expert in the areas of Product Lifecycle Management, Supply,
Sales & Distribution, Supply Chain Management, Inventory & Warehouse Management,
Manufacturing, Remanufacturing, & Depot Maintenance.
• Knowledge of solicitation, common purchasing regulations, commercial commodities &
established markets to advise requisitions of various product characteristics.
• Maintain 100% accountability of all equipment manually & automated records for
requisitioning receiving & storing supplies repair parts & equipment in excess of
$175m.
• Observe the daily activities of various government contractors.
• Input contract request for procurement of equipment not available under the
government credit card to MAJCOM or Standard Base Supply Systems (SBSS)
contracting offices via an internet based database or manually upon receipt of packets
prepared by technical staff.
Ensure hand-receipt holder information is updated in automated property book
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database as changes occur.
Assists hand-receipt holder in conducting inventories of supplies & equipment &
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advises them on proper inventory procedures.
Assist in editing supply transactions received from customers.
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Expedite delivery for urgently required items & follows up on status, as needed.
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