caregiver
Resume:
MARY HOOPES
Irving, Texas *****
PROFESSIONAL SUMMARY
Dedicated, dependable and conscientious caregiver and administrative
professional. Focus on each client's needs and accomplish requested tasks
in a timely manner. Motivates others and encourages a strong high
performance team environment, resolves data discrepancies and achieves
consistent high quality results with extensive, progressively responsible
experience. Demonstrated expertise in the caregiving and insurance
industry. Specific strengths include:
Companionship Assist in Showering
Light house keeping Assist in Dressing
Medication Reminders Light Meal Preparation
Managing Information Setting Priorities
Gathering Data Relating to Customers
SELECTED ACCOMPLISHMENTS
. Caregiver for my father who had cancer. Managed his medication,
prepared meals, and patient care.
. Caregiver for my mother who had dementia. Managed her medication,
prepared meals, showering, and
patient care including wound care and feeding tube in the last
year of her life.
. Gathered the documents needed to resolve forgeries for
Claim Checks.
. Retrieved claim checks and mailed or faxed copies to the
Market Claims offices.
. Researched inaccurate addresses on returned claim checks and
obtained current address
to serve our customers by getting their money to them.
. Applied recovered money from vendors due to over payment
to the claim file.
. Contacted vendors to obtain current tax id number to clear
items pending on an exception
list and to be able to issue payments.
. Received calls from attorney offices and banks to verify if
claim checks have cleared the
bank.
. Operated the claims check printing machines and made service
calls when the machines malfunctioned.
. Applied debit postings to policies for return checks from the
bank for non sufficient funds, accounts
closed, stop payments, and returns to sender.
PROFESSIONAL EXPERIENCE
PRIVATE CONTRACT, Irving, Tx.
2014-current
Caregiver/ Companion Care
. Caregiver to a senior gentleman providing assistance and relief to the
client and family by performing these tasks: companionship, prepare
light meals, light housekeeping, medication reminders and pet care.
MARY HOOPES 972-255-
5010
PAGE TWO
CARE.COM
2014-
current
Caregiver/Companion Care
. Work with several clients connected through Care.Com to perform
services of companionship, light
housekeeping, light meal preparations, medication reminders, running
errands, and assist in pet care.
CARE MOUNTAIN, Grand Prairie, Tx.
2013- current
Caregiver/ Companion Care
. Work with several different clients providing services of
companionship, light housekeeping, light meal preparations, assisting
with grocery shopping and putting away groceries, and assisting with
showering and dressing.
COMPANION CARE FOR SENIORS, Irving, Tx.
2013-2013
Caregiver/ Companion Care
. Worked with a client living at an independent living facility doing
light housekeeping, medication reminders, companionship, light meal
preparations, taking blood pressure and recording readings.
PRIVATE CONTRACT, Grand Prairie, Tx.
2012-2013
Caregiver/ Companion Care
. Caregiver to a senior lady to provide companionship, help prepare
light meals, light housekeeping,
medication reminders, answer door and phone, and fed through feeding
tube when client was on a feeding tube. Documented meals and
medication taken daily.
ALLSTATE INSURANCE COMPANY, Irving, Tx.
Processing Support Associate III
Imaged Document Support Team
2009- 2012
. Investigated exceptions and assign correct claim or policy number to
imaged
document or to appropriate area to handle.
Serving the customer by resolving these
exceptions
o AF Arbitration event emails
o Catastrophe exceptions
o Investigate exceptions
Claim Services Support Team
2004 - 2009
. Reviewed and issued claim payments to insured, claimant, and
vendor to satisfy
customer expectations in receiving their payments and mail in a
timely manner.
o Auto estimates
o Rental bills
o Tow bills
o Managed the mail out process of documents to the Market
Claim Offices
OTHER ACTIVITES/ RESPONSIBILITIES
. Volunteered at the Salvation Army soup kitchen,
Tarrant County food
bank, and Dallas AIDS Services while working at Allstate
Insurance company for
community service volunteer days at work .
CERTIFICATIONS
CNA
Certified Nurse Assistant
Issued April 16, 2013
CTK
Healthcare & Career Institute
Irving, Texas
CPR AND
AED Certified
Issued April 6, 2013
CTK
Healthcare & Career Institute
Irving, Texas
EDUCATION
Bachelors
of Business Administration
The University of Texas at Arlington
Arlington, Texas
Associates in Arts and Sciences
North Lake College
Irving, Texas
Contact this candidate