Quezon City High School

Francesca Nathalia P. Franco

#** ******* **. ******* **** Cainta Rizal

*********.*******@*****.***

092********

Objective: To be able to utilize my knowledge and skills in supporting the employer in providing efficient, knowledgeable assistance and issue resolution.

Educational Background

High School - St. Joseph College

Quezon City /June 2004 – March 2008

College - InfoTech Institute of Arts and Sciences - BSHRM

Marcos Highway Pasig City / June 2008 – March 2010

Work Experience

CONVERGYS

MDC100 Bldg., Eastwood City, Libis, 1110 Quezon City, Philippines

October 14, 2013 – April 11, 2014

ACCOUNT: Verizon High Speed Internet (Technical Support Representative)

Character References:

Emil Estanislao / CSR One World Solutions - 091********

Rosalyn Ronquillo / TSR Convergys - 092********

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