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Maintenance Customer

Location:
Texas
Salary:
55,000
Posted:
November 10, 2014

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Resume:

Brandon J. Kountz

***** ** *** 903-***-****

Terrell, TX 75161 ******.*******@*****.***

PROFILE

~ More Than 20 Years of Equipment Engineering Experience ~

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Technically proficient equipment maintenance professional with extensive

repair and calibration experience involving sensitive and fine-tuned

equipment. Versed in reading and interpreting documents that include safety

rules, operating and maintenance instructions, and procedure manuals.

Strong combination of applications/equipment knowledge with proven

leadership and motivational skills. A demonstrated talent for analyzing

technical problems, developing and simplifying procedures, and finding

innovative solutions.

Key Proficiencies

Equipment Calibration ISO 9001 Standards Equipment Repair

Vendor Training Equipment System Commissioning

Assembly/Rollout

Water Treatment Process Improvement Cleanroom

Field Service Facility Maintenance Environments

Component Level

Repair

PROFESSIONAL EXPERIENCE

Domino Amjet-NA - Gurnee, Illinois

Field Service Engineer Dec. 2012 - Present

Field Service Engineer for a manufacturer of total coding and printing

technologies that installed, repaired and maintained ink and laser

printing solutions for various applications from food and beverage to

pharmaceutical.

. Provided onsite technical training on operation, repair and

maintenance of Domino products.

. Diagnosed troubleshot and repaired system problems at customer sites.

. Carried out preventative maintenance service to maximize uptime in

line with customer production schedules and equipment specifications.

. Provided telephone technical support including rotational after-hours,

weekends and holidays on call.

. Displayed total account management by focusing on what needs to be

done and taking the appropriate action.

. Initiated proactive action on behalf of the customer.

. Provided closed loop feedback on all escalated customer actions.

. Developed customer relationships that bred loyalty.

. Actively engaged other areas of the business when opportunities exist.

MicroProbe Inc. - San Jose, CA

Field Service and Applications Engineering III Dec. 2010 - Oct2012

On site specialist at Texas Instruments responsible for technical

assistance, troubleshooting and repair of cantilever and vertical probe

cards used to test and analyze semiconductor materials.

. Expedited repair capabilities at the customer site by modifying and

repairing probe card issues to reduce turnaround time and limit

testing downtime.

. Diagnosed and rectified application and design issues on existing and

developmental cards and platforms.

. Diagnosed and provided feedback to the customer on issues with recipes

or methodology that could be contributing factors affecting quality of

product or lifetime of probe cards.

. Monitored customer queue and production planning to assure all

MicroProbe cards were available on demand and implemented courses of

action to limit unavailability.

. Presented cost saving methods with and process reviews as needed with

tested and documented data for review.

. Assisted research and development and data mined resources to present

matrices for new components and materials to build future customer

designs and optimize current ones.

. Presented sales feedback on opportunities and that could contribute to

customer quality and satisfaction.

. Traveled to other customer sites as required to assist in development

and installation of new probe card technology and help resolve issues

that may arise.

. Presented orientations on use and maintenance as well as technical

expertise and product training to engineering groups for Texas

Instruments, Intel and Samsung.

Particle Measuring Systems - Boulder, CO

Field Service Calibration Technician Dec. 2007 - Apr. 2010

Resolve calibration and technical equipment failure issues for a

manufacturer and distributor of laser particle counters as a member of

the Particle Measuring Systems Team working as an on-site contractor to

Air Products. Performed maintenance, annual / semi-annual calibrations

and emergency particle counter maintenance for chemical, gas and

pharmaceutical manufacturers. Conducted periodic calibration validations

and tracked calibration schedules. Expedite delivery and maintenance of

instruments, tool and parts for each site as per ISO 9001 standards for

both companies.

. Designated as sole technician accountable for maintaining, sustaining

and calibrating volumetric and insitu laser particle counters for Air

Products Dallas, Easton, PA, Milan, Italy, Pueblo, CO and Pyongtaek,

South Korea.

. Contributed to the development and modification of field policies and

procedures and response flow checklists related to particle counting.

. Maintain instrumentation and calibration workshops for each site;

provide training on maintenance of spare parts inventories.

. Contribute as a member of all management, organizational, engineering

and safety meetings on a bi-weekly basis for both companies.

Texas Instruments - Dallas, TX

Equipment Engineering May 2000 - Nov. 2006

Maintained, sustained and calibrated assembly, test, metrology and

photolithography equipment for a commercial marketer of semiconductor and

computer technology. Performed equipment repairs and preventative

maintenance, along with modifications for test, probe and metrology

tools. Trained vendors in critical manufacturing tooling. Directed

engagements in process and tool metrics. Worked with assembly equipment

and rollout of necessary strategies to ensure meeting of production

needs. Supported customized down tools. Used electronics electro-

mechanical devices, mechanical operations pneumatics, hydraulic systems

and computers. Interfaced with the Manufacturing Planning and Development

Teams. Worked in special cleanroom environments.

. Provided creative solutions for hard-down equipment events; drove

sustaining improvement actions relative to equipment induced

excursions and met equipment performance metrics.

. Assisted engineering personnel with continuous improvements by

providing creative solutions to complex issues.

. Delivered continuous improvements in equipment performance, along with

decreasing levels of defect density (DD).

. Worked with leading edge MEMS device and next generation assembly /

test equipment, along with test / probe related equipment and vendors

that included LTX, Teradyne, HP and Keithley, HF, HFI, S600 and Flex.

MEMC, Incorporated - Sherman, TX

Facilities Engineering Jul. 1996 - May 2000

Performed monitoring, maintenance and diagnosis using PID and PLC control

systems of industrial and plant operating equipment for a semiconductor

wafer manufacturer. Executed standard and preventive maintenance on

systems used to support semiconductor wafer-making processes. Closely

monitored all fire and life safety and manufacturing systems, which

included environmental control, air supply, water supply, chillers, hot

water boilers, house vacuum, process vacuum, exhaust systems, waste water

systems, electrical distribution systems and HVAC units. Performed

general building maintenance. Maintained and monitored D.I. high purity

and ultrapure water systems. Controlled and maintained cleanroom

environments.

. Controlled chemical distribution and maintenance on all applicable

water, waste water and exhaust systems for proper corrosion control

and adherence to pH and water quality requirements set by the city and

the EPA.

. Ran water quality tests nightly to ensure water quality of each type

met its appropriate levels and did not exceed contamination

boundaries; took appropriate actions to remedy situations.

. Monitored and controlled all building process and life safety systems

via SCADA monitoring and PLC control systems.

United States Marine Corps - Various Duty Stations Worldwide

Avionics Technician Jul. 1990 - Apr. 1996

Managed 20 personnel while working as an intermediate level technician on

A6, EA6B, and AV8B aircraft radar, flight control, mission recorder and

electronic counter measure equipment for the Navy and Marine Corps.

Maintained, tested, and repaired electrical equipment at the component

level. Used hardware test strategies, fault isolation and automated test

platforms. Worked with various test equipment that included

oscilloscopes, digital multimeters, counter timers, and frequency

generators. Performed components soldering welding. Utilized electronic

schematics, block diagrams, and other technical data. Identified and

remedied electronic component corrosion and deterioration.

. Possessed secret and confidential security clearances for working on

electrical systems and with technical publications vital to national

security.

. Oversaw the work centers' safety program:

o Monitored and reported work center state of safety and took

appropriate action to address unsafe working conditions.

o Delivered lectures to all work center personnel on a monthly basis

to maintain safety awareness. Ensured proper signage and equipment

in hazardous work areas.

. Managed the work centers' energy conservation programs; supported and

implemented energy conservation goals established by senior

leadership.

o Ensured performance of all energy conservation measures; reported

violations.

. Delivered lectures and hands-on training on the following:

o Radar and flight electrical systems to Naval and Marine Corps

personnel.

o Repair and servicing of HVAC and CFC/HCFC recovery units.

EDUCATION / TRAINING

. Southeastern Oklahoma State University---August 1996 - May 2001

Bachelors of Science in Health and Physical Education

GPA---3.51 cum laude

. Bonham High School---August 1985 - May 1989

High School Diploma

GPA---3.8 honors

. Navy School of Electronics/ Navy "Advanced" School (radar/flight

controls, FLIR, ECM November 1990-April 1992

SCBA Training ( Confined Space Training ( EPA Certification Program (

Techniques of Instruction ( Texas Engineering Extension Service

Certification Programs

LICENSES

. Environmental Protection Agency - Universal License for handling and

disposing of type I, II, III refrigerants.

. HAZWOPER and HAZCOM Certified

SOFTWARE SKILLS

Extensive Computer Training in Multiple Areas including SQL, Microsoft

.Net, HTML, Visual Basic, Java, A+, Net +, and Microsoft Office Specialist

FOOD SERVICE

. Kraft Foods- Jun '07 to Dec '07- Ammonia refrigeration and facilities

maintenance

. Russell Stover- Jun '10 to Dec '10- Industrial controls technician



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