Manager Maintenance
Resume:
Christopher P. (Pete) Herrick
Roswell, Ga 30076
732-***-**** (C)
Education: M.S. in Computer Science, University of Kansas,
Lawrence, Kansas, June 1977
B.A. in Computer Science and Business Administration,
Transylvania University, Lexington, Kentucky, June
1974
DEC/DECUS classes on Systems Management and Tuning
Hardware: DEC VAX 6210, MicroVAX II, VAXstation 3100,
VAX 3000/600, VAX 4000/700,ALPHA
2100/4100/8400/DS20/ES40,
VMSClusters, Ethernet LAN, DECServer 100/200,
Storageworks, EMC, Various laser printers, various
modems
Software: C, FORTRAN, VMS DCL, VAX/ALPHA VMS 5.5-2 to 7.3-2,
MULTINET TCP/IP, SLS, HSM, RCM, SHC, AUTOGEN, SYSGEN,
SYSMAN, HITMAN, DISKEEPER, NETBACKUP, DECEVENT,DECNET
PhaseIV, LAT, MS Word, MS Access, MS Excel, various VT
Emulation packages.
Currently learning SQL and XML.
References available upon request
Experience:
02/2013-Current BCS Agent, Hewlett-Packard, Alpharetta, Ga, 30004
Remote telephone support for Alpha/Itanium Hardware
02/2011-02/2012 VMS Admin, Q Analysts, LLC, Alpharetta, GA 30004
Consulted for AT&T
• VMS Management/Administration for ATT LNS
• Performed daily checks of Production and Disaster Recovery
VMSClusters to verify that all disks are mounted, all required
processes are present, and all critical disks have sufficient
free space.
• Worked with other groups in monthly Preventative Maintenance
reboots/upgrades of Production and Disaster Recovery Clusters
with other ATT LNS Teams.
• Worked on HelpDesk Trouble tickets for VMS related issues.
• Performed diagnostics on hardware/software problems and
interacted with hardware/software vendors to resolve issues.
• Monitored systems performance, recommended, and implemented
performance tuning changes and capacity planning.
• Worked on Hardware/Software upgrades on two set of Production and
D/R Clusters.
03/2006-12/2010 Site Supervisor - OAO Technologies, Staten Island, NY.
• Worked as the Computer Operations Site Supervisor for the ATT LNS
Data Center in Staten Island, NY. I supervised and supported six
operators on a 24x7 operation – System backups, restores, moving
tapes offsite, maintaining inventory, assisting System Admins and
Techs as required.
• VMS Management/Administration for ATT LNS.
• Performed daily checks of Production and Disaster Recovery
VMSClusters to verify that all disks are mounted, all required
processes are present, and all critical disks have sufficient
free space.
• Worked with other groups in monthly Preventative Maintenance
reboots/upgrades of Production and Disaster Recovery Clusters
with other ATT LNS Teams.
• Worked on HelpDesk Trouble tickets for VMS related issues.
• Performed diagnostics on hardware/software problems and
interacted with hardware/software vendors to resolve issues.
• Monitor systems performance, recommended, and implemented
performance tuning changes and capacity planning.
• Ran DCL procedures to do nightly and weekly tape backups using
SLS on Tape Libraries, handle historical data archival using HSM
on Tape Libraries and for monthly tax software updates.
09/2005-12/2005 Consultant with AJILON Consulting, North Plainfield,
NJ
• Worked for JP Morgan Chase Bank in Jersey City, New Jersey for
the IT Security Group. I wrote DCL code to update various user
fields in the System Authorization File, verify that new accounts
follow JPMC standards for account information, disuser accounts
of terminated users, and list all VMS users.
11/1996-06/2005 Systems Manager, ATT LNS, 429 Ridge Road, Dayton, NJ
08810
Nov, 1996, Started with Teleport Communications Group.
Aug, 1998, TCG merged with ATT and became ATT LNS.
Jul, 2000, ATT outsourced MIS to IBM Global Services
• Wrote and performed daily checks of Production and Disaster
Recovery VMSClusters to verify that all disks are mounted, all
required processes are present, and all critical disks have
sufficient free space.
• Worked with New User Group in creation and maintenance of new
accounts.
• Modified and ran DCL procedure that handled deletion of expired
accounts.
• Created and maintained lists for HITMAN idle process killer
utility.
• Created and maintained procedures to run DISKEEPER
defragmentation utility.
• Worked on HelpDesk Trouble tickets for VMS related issues.
• Examined monthly Propatch and RCM reports from vendor of ECO’s
issued, determined which apply to ATT LNS, downloaded, tested,
installed as required.
• Worked with other groups in monthly Preventative Maintenance
reboots/upgrades of Production and Disaster Recovery Clusters
with other ATT LNS Teams.
• Wrote documents for Operating System and Layered Products Release
Management.
• Performed diagnostics on hardware/software problems and
interacted with hardware/software vendors to resolve issues.
• Monitored systems performance, recommended, and implemented
performance tuning changes and capacity planning.
• Designed, wrote, and maintained procedures for recovering from a
Disaster, i.e., changing the Disaster Recovery VMSClusters from
standby to Production.
• Participated in bi-annual Disaster Recovery tests of all D/R
VMSClusters, including splitting and resynching of SRDF on EMC
disk farms.
• Created several VMSClusters and Standalone systems from
new/retired systems for Production and Test.
• Worked with other groups in setting up and maintaining
VMSClusters at multiple remote sites connected to each other for
Disaster Recovery purposes.
• Set up and maintained MULTINET NFS mounted drives at multiple
sites for Network access across the country by both mid-size
servers and PCs.
• Wrote and maintained manual Checklist for monthly PM reboots.
• Wrote, ran, and maintained procedures to create, maintain, and
troubleshoot Network Printer queues in conjunction with NT and
UNIX groups.
• Wrote automated Menu System for use by Data Center Operations.
• Maintained and documented DCL procedures to do nightly and weekly
tape backups using SLS on Tape Libraries.
• Wrote, maintained, and ran procedures to handle historical data
archival using HSM on Tape Libraries.
• Created and documented procedures for monthly tax software
updates.
• Shared After-Hours On-Call duties.
• Worked with other groups in Corporate-wide TCP/IP address
conversion.
• Worked with other groups and clients in maintaining VMS systems
owned by other ATT departments and IBM Global Services accounts.
• Wrote and documented utilities to maintain Billing Data and User
Accounts.
• Worked with the Development Staff in resolving software problems.
• Worked with other groups in Y2K testing and upgrades.
• Worked with IBM Disaster Recovery group and other client sites,
as needed.
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