Sales Manager

SANDEEP SAHOTA

********@*****.*** 253-***-****

SUMMARY

Dynamic Hotel Manager skilled in developing and training teams, effectively controlling costs and achieving YOY

revenue and high guest satisfaction ratings in competitive environments. Expert communicator passionate about

fostering a positive and results-oriented team culture.

EXPERIENCE

12 / 2012 - 07 / 2014

KNIGHTS INN HOTEL- WYNDHAM CORPORATION

General Manager of Hotel Operations

-Managed labor standards and property level expenses to achieve maximum flow through to the bottom line profit.

-Analyzed sales figures and devised marketing and revenue management strategies.

-Greeted and welcomed all hotel guests; dealt with customer complaints and comments in order to exceed guest

expectations.

-Supervised all front office, housekeeping and front desk operations of the hotel.

-Built strong relationships with hotel guests, vendors and city representatives.

-Recruited and trained new members of the guest service team; managed employee payroll/schedules.

-Completed monthly and year end sales/revenue reports as required by the Wyndham Corporation.

-Allocated room inventory and adjusted rates on a daily bases using the Wyndham Property Reservation Management

(PRM) software.

-Promoted and marketed the business and secured customer accounts; invoiced monthly statements to these accounts.

-Monitored maintenance, supplies, renovations and furnishings as needed.

-Implemented new technologies, software and services based on guest feedback.

-Planned and organized accommodation, catering and other hotel services.

-Attended numerous corporate training,fundraising and social events.

07 / 2012 - 11 / 2012

PEARSON

State Exam Scorer

-Scored various state wide written exams from students of all ages.

-Maintained strict accuracy requirements without sacrificing speed in scoring.

-Provided feedback to students regarding improvements in future test results.

-Improved Computer skills while learning the state exam scoring software.

-Worked in a team enviornment to insure non bias scoring.

-Finished in the Top 10% in scoring accuracy/efficiency in the regional center.

09 / 2011 - 05 / 2012

SHORT STOP GAS AND GROCERY

Store Assistant Manager

-Assisted store manager in all daily functions.

-Worked with vendors to maintain adequate store inventory.

-Billed Trucking companies with established "house accounts".

-Entered daily grocery and gas sales reports into quickbooks software.

-Monitored employees on duty and assisted on cash register as needed.

-Scheduled employee shifts and managed payroll.

-Addressed customer complaints in a professional manner.

03 / 2010 - 04 / 2012

APNA BHANGRA ACADEMY

Owner Operator

-Helped establish weekend dance school for the East Indian dance "Bhangra".

-Managed all financial responsibilities of the organization.

-Scheduled classes for students of all ages ;hired instructors and managed payroll.

-Handled marketing and promoting the business to the community.

-Increased enrollment/Revenue by over 100% YOY; maintained strong bonds with the students and parents .

-Organized and scheduled dance performances with excellent leadership and communication.

08 / 2008 - 01 / 2009

TOYS R US

Sales Associate/Back of House Specialist

-Operated a cash register for cash, check and credit card transactions with accuracy.

-Stocked and replenished merchandise according to store merchandising layouts.

-Educated customers about the brand to incite excitement about the company’s mission and values.

-Determined customer needs by asking relevant questions and listening actively to the responses.

-Maintained established merchandising standards, including window, sales floor and promotional displays.

-Upsold customers resulting in sales increases; exceeded in credit card program sales requirements.

-Earned certification/promotion in back of house inventory management.

EDUCATION

2009 - 2011

UNIVERSITY OF WASHINGTON

Bachelor of Arts (B.A.), Business Administration/ Sociology

Dean's List, Member of Indian Student Association, Captain of UW Bhangra Team.

2006 - 2008

GREEN RIVER COMMUNITY COLLEGE

Associate of Arts (A.A.), Business Administration and Management

2004 - 2008

KENTRIDGE HIGH SCHOOL

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