Project Manager Quality

Krish.siri

Software QA Analyst *** Morningside Ave, ON. M1E 3E1

403-***-**** *****.******@*****.***

Summary of Expertise

• 6+ years of software progressive experience as a Software Quality Assurance Analyst, testing and

analyzing web and mobile-based applications in the domains of Banking, Insurance and Telecom

• Validation and Functional Testing in Web, mobile, Windows, Mainframes and Unix

Environments

• Experience in testing Fraud Management, Anti Money Laundering (AML), Compliance and

Risk management, Investment Deposits, Funds Management, Financial, Credit Cards, Brokerage,

Portfolio management, Trading Securities, Stocks, Life and Health Insurance and Inventory Management

and Dealer Applications.

• Hands on experience in creating Master Test Plan, System Test Plan, Test Scenarios and Test

cases templates based on IEEE standards

• Extensive knowledge of Software Testing Methodologies, standards and procedures such as Test

Planning, Test execution and Defects tracking

• Good understanding of Software Development Life Cycle (SDLC) and Testing Life Cycle

(TLC)

• Demonstrated excellent knowledge of Spiral, Agile (Scrum) Water fall, V-Model methodology

for testing of software applications

• Experienced in various types of testing methods in quality assurance such as functional testing,

application testing, system integration testing, regression testing and black box testing, network testing,

cross-browser, end to end and cross-platform testing.

• Strong expertise in Functional Testing of Web Services (SOAP, JSON) using SOAP UI tool

• Ability to interact with both technical, non-technical and business team in understanding the

requirements of the project

• Extensive experience in identifying GAPS in the requirements by performing Gap analysis

process

• Created and maintained Requirement Traceability Matrix (RTM) and traced the requirements to

the corresponding test cases.

• Expertise in testing of mobile applications on iOS and Android devices including tablets and

phablets using emulators & simulators, in-house devices and remote test labs

• Performed testing on mobile applications using both positive and negative approach on both

Native (Standalone) and mobile Web versions with 3G and Wi-Fi connections

• Validated functionality of mobile application using different Simulators and Emulators (IPhone,

Blackberry, Android and Windows)

• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)

• Tested the ETL process for both before data validation and after data validation process and tested

the messages published by ETL tool and data loaded into various databases

• Involved in creating the test environments for Staging area, loading the Staging area with data

from multiple sources

• Written several complex SQL queries for validating Crystal Reports based on the data

mapping requirements

• Worked with business team to test the reports developed in Crystal Reports and tested the reports

developed in Crystal and XML Reports are as per company standards

• Created QTP user defined functions and stored in centralized function repositories Extensive

experience in creating test scripts and reporting defects using HP suite- Quality Centre (QC) and Quick

Test Pro (QTP), JIRA integrated with Confluence & GitHub, Mingle, Bugzilla, SpiraTeam .

• Thinking, Goal oriented, self-motivated and able to work independently and as a member of a

team

• Quick learner and adaptive to new and challenging technological environments

• Aptitude to handle multiple projects with competing priorities and an admirable team player

COMPUTER SKILLS

OS: MS-DOS, UNIX, Linux, Windows 95/98/2000/XP/NT, Mainframes (TSO, SPUFI)

Languages: C, C++, VB, VB.NET, VB Script, Java, Java Script, J2EE, EJB, ASP, ASP.NET, SQL, PL/SQL,

HTML, XML, Visual Basic, COBOL, Developer 2000

Servers: Web Logic, Web Sphere, Tomcat, Apache, IIS

Database: Oracle, SQL Server 2008, and DB2

Test Tools: HP Quality Center 8.2/9.0/10.0, HP Quick Test Pro 8.0/9.0, Rational Clear Quest, Rational Functional

Tester, Test Manager, Bugzilla, Mingle, SpiraTeam, JIRA, Xcode, Android Debug Bridge (ADB), BrowserStack,

FireBug, Google Canary Dev tools, Instruments, Network Link Conditioner (NLC), Soap UI, Device Anywhere,

Perfecto, JSON formatter

Mobile OS: iOS 6.0, 7.0, 7.1, 8 (Beta), Android OS (Gingerbread, Honeycomb, Ice-cream Sandwich, Jellybean,

Kit Kat), Blackberry

Other Tools: Amdocs, Siebel 7.8,SDK3.2, Devise Anywhere, Jprofiler, Oracle Siebel 7.0, SOAP UI, TOAD,

Putty, Visio, Visual Source Safe, Live Link, XML, Cognos Reports, Crystal Reports, MS CRM, MS SharePoint,

MS Team Foundation Server, MS Content Management Server, and MS Office Suite

Education: Certified Software Test Professional (CSTP) Bachelor of Technology JNTU

PROFESSIONAL EXPERIENCE

ATB Financial, AB

Senior QA Analyst June2012 –October 2014

MS SharePoint,IBM Web sphere, Crystal reporting, XML,Quality Center 10.0, Quick Test Professional 11.0, .NET, Web

sphere, I.E 7.0, Windows XP, Clear Quest, Clear Case, SAP, Toad, Quality center.

Capital Markets (AML): Worked on various projects like Global Risk Management, AML –R, BH Return and

Maintenance simultaneously. Global Risk Management tested with validation of SQL and performed front end testing for

BH Return and Maintenance Projects. Global Risk Management is to improve data quality. For that they maintained the

flow since 1999. This project is about maintaining the pre designed flow for feed files return by ALGO each quarter of the

year. AML-R (Anti Money Laundering Retail) project was to collect all Customers’ information and their accounts to

validate different functionalities using SQL.

• Assisted Project Manager and QA Manager in documenting and reviewing Testing documents and

deliverables.

• Verified and Analyzed business requirements, functional specifications and mock ups of financial to

provide functional decomposition.

• Interacted with various groups, Business Analysts, Programmers to understand detailed

technical/business process flows, managed testing assets in Quality Center.

• Created Requirements matrix and use cases in order to analyze and test critical areas of application,

organized several brains storming session with Business Analyst and Clients in this process.

• Reviewed BRD's & SRS documents for ambiguity and provided the feedback.

• Experienced in writing SQL queries to perform Backend testing/DB testing using Interactive SQL.

• Scrums during all phases of testing. Worked with developers in an Agile environment with very short

turnaround cycles.

• Generated and maintained various QA traceability metrics and charts. Identified Gaps and written

test cases to fill the gaps.

• Participated as a lead coordinator in Data Center migration project bringing all teams together.

• Created MTP (Master Test Plan), Integration and System Test plans, which adequately exercise

functioning of the system and its various components, are appropriately created and executed.

• Develop complete Test cases and scenarios including data required to adequately and thoroughly Test

complex solutions on multiple operating platforms and appropriately consider, conceive, and apply

technical Testing across multiple operation environments.

• Ensured requirements, test cases, test results and defects are logged within testing tools according to

the guidelines set in the MTP. Coordinated with the QA Team in post implementation phase and prepared

Test Completion Report

• Provided a weekly status update and input into testing dashboard on MS Share Point.

• Participated in steering committee meetings and updated QA process status updates to the

management.

• Developed detailed Test Cases in HPQC as per the Process Flow and Scenario Decomposition.

Scotia Capital, ON

Senior QA (SIT & UAT) April2010 – June2012

Quality Center 10.0, Oracle, SQL Server, MQ Series, MS Access, Perfecto, XCode, WML, WAP, Websphere, Web 2.0,

XML, XML, Web Sphere, BeX Reports, Message Broker, MS Project, MS Visio, IBM Web Sphere, UNIX, Oracle Siebel,

CRM Finance 8.0 Crystal Reports, QTP 8.0, Load Runner 8.0, Web Logic

Capital markets: Broker Portal, the application was used by Investment Advisors to manage securities, lending and

margin finance; Broker Portal application allows users to access sales, trades, investment products, cash management

and online FX trading. FIX protocols are used for communication with stock exchanges for equity trading.

• Analyzed business and system requirement specifications and was responsible for documenting

functional requirements

• Conducted walkthroughs and collaborated with the project team to collect feedback and make changes

to the testing documents

• Responsible for managing and monitoring initiatives and setting expected results across the Scotia

Capital

• Identified gaps in the requirements and reported to the author

• Created Test scenarios based on the Requirements and Use Cases and provided for Sign off

• Created Test Cases in Quality Center based on the approved Test Scenarios

• Validate data quality for loading and reports based on data model changes

• Analyzed and investigated test results, discussed all unclear issues with business analysts

• Organized detailed test plan review sessions with the project team members for both SIT and UAT

testing

• Executed tests on different database versions as well as Web Logic versions in upgraded environment

• Worked closely with Network Support to diagnose and fix network and application problems

• Executed tests in QA environment by executing Test cases for Smoke, Functional, Integration, End to

End, Security, Penetration, Cross browser, Regression, User Acceptance and Batch testing

• Interacted with Developers for identifying Memory Leaks, Fixing Bugs and for optimizing server

settings at Web, Application and Database levels

• Participated to create Test Analysis Reports (TAR) and stored them in Quality Center.

• Identified and reported defects in HPQC with the respective priority and severity

• Analyzed, Reviewed and Tracked defects in HPQC by generating customized reports

• Interacted with the Business, Development and Configuration teams for resolving the issues

• Performed Backend Testing using SQL Scripts and SQL queries to verify the Integrity of the

database after migration

• Created a SQL statement to extract data, to call stored proc to perform set-based data processing

• Developed SQL Queries using SQL PLUS to test the application functionality and backend process

• Compared the results on the presentation layer to the results retrieved from the backend

• Provided status reports on daily basis to the management

• Generated defects report, tracked the status of each defects

Wind Mobile, Toronto, ON

QA/UAT Analyst Nov2009 to March 2010

Java, Java Scripts, EJB, J2EE, Web Sphere 6.0, Oracle 9i, Quality Center 9.0, Quick Test Professional 9.0, Toad, XML,

HTML, DHTML, CSS and MS Office,ITIL

PROJECT: This is a large E-commerce project with Consumer, Business, and National Operations divisions. QA Team

deals with Wireless Billing and My Account modules. My Account is used for secure email authentication with an added

advantage of increasing customer exposure to online offerings. Through Contact Us, the customer can interact with WIND

Mobile's representative with secure mails, where the information to be exchanged safely over the Internet

• Identified all the Test Scenarios and Test Conditional to gather Data Requirements to identify the Test

coverage

• Validated ETL rules in Data warehousing environment by writing SQL queries

• Performed Data validation, Reports testing using SQL queries on Teradata Database and Cognos,

Micro Strategy

• Validated data by writing SQL Queries, that was processed by INFORMATICA ETL in Data

warehouse Database

• Identified Test data requirements based on Requirements document, Data design and Data Model

Document for different Test scenarios and provided to DBA or simulated the data myself where possible

using Excel.

• Provided Test environment requirements to the Test environment specialist based on the Test scenarios

and Type of tests

• Organized Test cases review session with BA's and Development teams to ensure the coverage

• Performed Mobile testing using both simulators and emulators

• Performed Cross platform testing on multiple operating system like: IOS, Android and Blackberry

• Tested the Wind Mobile application on multiple hardware devices like IPhone, Android, Blackberry

phone

• Used Devise Anywhere tool to perform cross platform testing virtually

• Performed Functional, System, Integration testing by executing all the Functional test cases by

validating and tracking the results in Mercury Quality Center

• Performed Cross-Browser testing by executing all the test cases on Netscape & Internet Explorer

browsers

• Performed Smoke testing to identify the stability of the environment by executing few end to end test

cases

• Performed and validated the results of End to End testing by executing End to End test cases with the

coordinated efforts of multiple teams involved in the project

• Performed Regression testing upon receiving new builds and after defect fixes

• Provided Test planning and Test execution status reports to the management

State Farm Insurance, AB

QA Analyst & UAT Sep 2008 –Oct 2009

Java, Java Script, EJB, J2EE, HTML, DHTML, XML, SOAP, Oracle 9i, COTS, Crystal Reports, Unix, SOAP UI, Microsoft

Dynamics CRM,Windows NT 4.0, Quality Center 10.0, PeopleSoft, MS Office (SharePoint Portal, Visio, Outlook),Live

Link, Web Logic, Quick Test Professional 9.2, Bugzilla, Jira, Mainframes, DB2, File-Aid

Project: OQA (Online Quote Application) is a web-based application for Underwriters and Brokers wherein they provide

insurance to the companies and Individuals. This project consists of an interactive application with an ability to get online

quote, bid an account, and print new and renewal policies using different interfaces/database technology. The system also

handles the broker commission for the brokerages for brokers and agents. The company used Sales force - Service Cloud

management application with call center like view, which enables multiple sales, brokers, call center based customers,

reports generation and service requests

• Gathered all project documents and created Master Test Strategy and System Test Plan

• Created detailed Test Plan, Scenarios and Test cases according to the Business/Functional

requirements

• Interacted with both the Business and Development team on a day-to-day basis

• Created Risk assessment documents for both project and testing

• Determined user/business/functional requirements. Created vision, scope, and use case documents;

business process models, use case diagrams, activity diagrams, and state chart diagrams

• Organized test scenarios and test case reviews and updated them accordingly

• Identified test data based on test scenarios and test cases and provided the data requirements to the

DBA

• Performed data verification on the received data in test database

• Organize TRR test readiness review to check if all the required tasks are completed as per Test

Entry Criteria

• Performed Sanity, Security, Functional, Cross Browser, System Integration, End-to-End and UAT

Testing

• Used Quality Center 9.0 for Test Management and Defect Tracking

• Reported Defects/Issues to the development team with proper priorities and severities using

Quality Center

• Used Quality Center to generate Planning and Execution status reports

• Created Final execution and defect status reports by incorporating test and defect metrics

• Regression testing of interfaces to make sure that existing functionalities are not impacted by the

changes

• Performed data validation and Data Mapping testing to verify the Database using SQL queries

in Toad

• Provided walkthroughs on the end to end testing process to the end users

Cumis Insurance, ON

QA Analyst Jan 2008 to Aug 2008

Java, J2EE, HTML, XML, SOAP UI, Oracle, DB2, Mainframes, UNIX, Toad, SQL, MS Content Management Server,

Quick Test Professional 8.2, Quality Center 9.0, LoadRunner 8.0

PROJECT : This conversion project extracts Business, Farm and Residential customer's policy membership and claims

data from cummis Mainframes VSAM legacy systems and prepares the data to be imported into the new Online platform.

OLAP (Online Analytics Processing) Databases/ Datamarts are created for data mining and data analysis purpose.

• Gathered Conversion project strategy and understood the conversion process and conversion time

lines

• Understood the functional and business requirements of the project by organizing review sessions

with the Business analyst

• Involved in organizing Requirements review session to understand by inviting all the QA and BA's of

the project

• Worked closely with Test Coordinator and Project manager

• Involved in the creation of Master test plan by outlining test assumptions, risks, timelines, roles and

responsibilities, build management, entry/exit criteria and deliverables

• Worked closely with the ETL and Development to understand the conversion process

• Created specific test scenarios by identifying the test policy data in conversion cycle

• Performed comparative testing by validating the data from oracle database to the legacy

database by comparative inquiry testing

• Identified and reported data mapping, data integrity, data corruption issues to the ETL and

Development teams

• Reported the conversion defect issues in Quality Center with proper priorities and severities

• Performed Sanity, Functional, Integration, End to End and Compatibility Testing

• Validated all the customer membership in the Cumis Online system and compared to Legacy system

• Regression testing was performed using QTP upon receiving new builds and updated the Scripts

accordingly

• Retested the defects and regression tested the application after defect fixes

• Created detailed Test Scenarios and Test cases according to the Business/Functional requirements for

the Cumis online application

• Reported functional defects in Quality center to Cumis development team with priorities and

severities

References available upon request

Contact this candidate