Customer Service Sales

Location:

Posted:

November 10, 2014

Amy Marie Carney

Franklin, Ohio *5005

Email: ***.*****.******@*****.***

Objective:

To use my experience in customer service, organization and troubleshooting to obtain a job with

a company that can use my skills to their advantage as well as mine.

Experienced in the following software applications:

* Windows Outlook, Word, Excel

* Estimating Software

* Auto C.A.D., Mitek

* Accounting Software

Work History:

Regal Truss Group Mountain City, TN 2008

Sales/Design Manager

* Organized and designed roof and floor trusses for three salesmen

* Utilizing Excel, made tracking logs as well as order and quote sheets

* Developed software applications that increased productivity and efficiency in shop operations

Atlantic Building Components Monks Corner, SC 2007 2008

Senior Truss Technician

* Designed trusses for commercial and custom homes within scheduled time limit

* Provided detailed layouts and drawings to customers

* Work directly with builders to minimize mistakes

* Customer service, In House/Outside sales and trouble shooting

R.A.M. Construction Pigeon Forge, TN 2005 2007

Administrator/Coordinator

* Designed custom floor plans for customers

* Created job proposals, priced framing packages and customer follow ups

* Managed time cards and payroll

* Worked in the field with framers and customers to minimize mistakes

Weems Roof Truss Morristown, TN 2001 2005

Truss Technician/Sales

* Designed roof and floor trusses for commercial and custom homes

* Created and applied invoice filing systems, order and tracking logs

* Worked directly in the field measuring foundations and providing detailed layouts

* Customer service, In House / Outside Sales and trouble shooting

References and Education Available upon Request