Customer Service Representative
Resume:
Antonisha Montgomery
***********@*****.***
OBJECTIVE
Seeking a full-time position as an Administrative Support Assistant to work in an environment which
encourages a team effort. I am a proactive, self- motivated, positive attitude individual who will work
diligently to be an asset to a corporate office.
EXPERIENCE
Art Of Leonard Bell 11/2011-03/2014
Administrative Assistant
● Meet and greet with suppliers
● Mail: check-in UPS mail upon arrival
● Distribute mail to Executive Supports
● Maintain and log stock items for company kitchen
● Daily Customer Support Contact
● Data Entry
● Accounts payable task
● Preparing Bid Proposals
Northwind Trucking LLC. 12/2007-8/2011
Dispatcher
● Search loads for drivers
● Dispatched to major corporations to gather loads
● Lead contact for drivers while shipping over the road materials
● Helped maintain all Bill of Lading and Log books
● Daily customer support contact
● Monitored accounting as it related to transportation and distribution cost
● Ability to work under pressure due to deadlines for urgent or top priority shipments
Leevent 02/2004-9/2007
Receptionist/Administrative Assistant
● Responsible for typical receptions duties such as;
o Greeted and assisted visitors
o Ability to answer multiple phones and direct accordingly and take accurate messages
o Data entry and maintained files
o Assisted in mail outs including electronic and faxes
o Maintained and ordered office supplies
● Supported Executive Project Engineers, Accounting Department, and Safety Department
o Scheduling meetings and conferences on calendars
o Distributed incoming and outgoing mail
o Submitted time sheets to payroll
o Input purchase orders for project
o Receive and check in material from vendor companies
Ecolab (Aerotak) 05/2003 - 11/2003
Customer Service Representative
● Greeted and assisted customers
● Ability to answer multiple phones and take accurate messages
● Retrieved lost revenue to the company
● Audited and maintained file contracts
● Communication with customers of upcoming billing
SKILLS SUMMARY
● Alpha & numeric data entry
● MS Word
● MS Excel
● MS Outlook
● PowerPoint
● UPS
● Lotus Notes
EDUCATION
● Everest Institute
● Houston Community College
● Dundee Crown High School Graduated 1999
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