Customer Service Medical
Resume:
Victoria M. Daley
Quincy, Massachusetts 02169
**************@***.***
Objective
To secure a position as a Medical Lab Technician delivering competent, accurate, and
precise laboratory results using organizational skills, point of care management, and
thirty years of experience.
Education
September 1975 - June 1977
Middlesex Community College Bedford, Ma.
Liberal Arts and Medical Laboratory Science
Associate Degree received June 1977 ASCP Registration: License #15578
Work Experience
July 2007 – Present
Caritas Good Samaritan Hospital, Brockton, Ma.
MLT Generalist
Performing all phases of general lab including Hematology (Sysmex CBC’s, Body
Fluids, Manual Diff’s) Coagulation (Stago PT, APTT, Fibrinogen) Chemistry (Profiles
using Roche cobas-6000 analyzer) Serology (RPR, Mono Tests, Viral Testing)
Urinalysis (I-Chem and manual micro’s) Blood Bank (Tube and Gel method Type &
Screen, Crossmatching).
June 2006 – July 2007
Brockton Hospital Brockton, Ma.
MLT Generalist
Performed all phases of general lab including Hematology (Coulter-S, Manual Diffs,
Body Fluids), Chemistry (Roche Hitachi, Abbott Viral Testing) Coagulation (various
instrumentation), Urinalysis (various instrumentation)
March 2004 – February 2006
Medford Medical Laboratory Medford, Ma.
MLT Generalist
Performed phases of general lab including Hematology (Coulter CBC), Chemistry
Roche analyzer), and Coagulation.
March 1996 – March 2004
Harvard Vanguard Medical Assoc. Braintree, Ma.
MLT Generalist
Performed all phases of routine and stat Hematology, Chemistry, Coagulation, Fluid
Counts, Urinalysis, Serology, and Semen Analysis. Skilled in Phlebotomy and EKG’s.
Performed limited amount of Microbiology (planting and gram stains).
October 1994 – October 1996
North American Security, Quincy Ma.
Assistant Office Manager
Performed customer service, filing documents and records, scheduling of staff, and
receptionist. Focused on details with exceptional interpersonal and customer service
skills.
September 1983 – October 1994
Faulkner Hospital Jamaica Plain, Boston Ma.
Worked Autonomously as an MLT Generalist
Performed all phases of routine and stat Hematology, Chemistry, Coagulation, Fluid
Counts, Urinalysis, and Serology. Skilled in Phlebotomy and EKG’s. Performed
limited amount of Microbiology (planting and gram stains).
June 1980 - July 1983
Providence Hospital, West Springfield Ma.
MLT Generalist
Performed all phases of routine and stat Hematology, Chemistry, Coagulation, Fluid
Counts, Urinalysis, and Serology. Skilled in Phlebotomy and EKG’s. Performed
limited amount of Microbiology (planting and gram stains).
February 1977 – June 1980
Winchester Medical Laboratory, Winchester Ma.
MLT Generalist
Performed all phases of routine and stat Hematology, Chemistry, Coagulation, Fluid
Counts, Urinalysis, Serology, and Semen Analysis. Skilled in Phlebotomy and EKG’s.
Performed limited amount of Microbiology.
Skills and Achievements
ASCP Registration: Medical Laboratory Technician – License Number 15578
Phlebotomy: Excellent skills with difficult patients.
Computer Skills: Excellent skills in data entry, processing, and instrument
downloading.
Laboratory: Skilled in small and large workload laboratories.
Adept with multitasking skills in a fast-paced environment and an
excellent
team player.
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