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Project High School

Location:
Texas
Posted:
November 10, 2014

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Resume:

Shabina Qamer

**** ********** *****

Plano TX ***24

972-***-****

EDUCATION

BS in Computer Science Minor in Corporate

Communications 2003

University of Texas at Austin

High School: Pflugerville High School, 2000

Austin, Texas

TECHNICAL SKILLS

. MS Suite (MS Office, MS Project Plan, MS Visio), Oracle Toad 9.7, SQL

Server 2008, PCM/BMC Remedy 7.0, Visio 2007, IBM Rational DOORs 8.1, HP

Quality Center 10, Planner, IBM Clear Quest, PeopleSoft Finance, BI,

Outlook, eSourcing tools, ERP modules, SharePoint

. Mortgage industry software: Workflow Tool-Lombardi, QAS Legacy, TRAX, CLM

. Excellent analytical, client relationship skills, project management

skills, presentation skills and corporate communication skills, financial

analysis experience and procurement experience, excellent contract

negotiation skills and problem solving skills

. Fluent in German

EXPERIENCE

Project Analyst/Business Analyst

08/13 - Present

Fannie Mae, Dallas, TX

. Project Management Lead - responsible for project plans and execution of

project management assignments in assessing impact on business operation,

policy and procedure development, operational assessment, risk

identification, gap analysis and remediation. Responsible for the

following business tasks and management of technical projects from

initiation through implementation includes planning, analysis, design

development and implementation:

o Review of business processes/procedures in assigned business units

and analysis of documentation flow

o Development of implementations plans, procedures and business

processes that meet corporate standards and support the business in

their daily activities

o Provide support to applications in production by tracking

production issues and implementations of business solutions

o Serve as a team, project or technical lead in the development of

strategies for business performance improvement, enhancements and

develop business rules

o Evaluate new policies, standards, procedures for compliance and

control impacts and evaluate control owner planning and

implementation of compliance standards

o Perform risk and operational reviews and prepare analysis for

system enhancement projects

o Manage access requests, space management and equipment procurement

and tracking

o Establish, execute and track project plans. Provide frequent and

timely communication on multiple project updates

o Develop queries, inventory reports and various data presentations

from applications for operations team

o Conduct database performance testing by verifying databases and the

data integrity as per the test cases/scripts (data validation)

Project Analyst/Business Analyst

01/13 - 07/13

Blue Cross Blue Shield of Texas, Richardson, TX

. Analyzed and mapped data received in various databases

. Process Ad-hoc reports and utilized critical thinking to troubleshoot

data issues, interpret reports and recommended solutions or improvements

to processes

. Formulated project plans to build environments, augment hardware, upgrade

software

. Worked with cross functional groups to formulate project plans for

complex system environment change and operational change

. Knowledge of auditing, risk and controls concepts with the ability to

develop procedures and process analysis

. Managed key internal and external relationships with vendors

. Identified and resolved implementation issues, interdependencies and

conflict while ensuring positive resolutions

. Used Microsoft tools to create presentations, flow charts and diagrams,

and update web pages

. Reconciled usage of funds against project budget, review expenditures and

explained variances

. Provided ad-hoc reports and advanced analysis to Senior management

. Supported IT team with analysis on project plans, implementation and

supported ongoing system enhancements

Project Analyst/Business Analyst

11/11 - 01/13

UT Southwestern Medical Center, Dallas, TX

. Effectively communicated and interacted with stakeholders through

performance reporting and status meetings

. Defined project plans and integrated into program plans and adjust

resources and priorities accordingly

. Identified and coordinated additional staffing requirements

. Responsibly gathered documents and maintained meetings with Business

. Guided the Development Team to define workflow system, Solutions, User

Interface and training requirements.

. Served as a liaison between all Stakeholders, Development and QA team to

reviewed the progress made and facilitated any issue meetings

. Managed all change requests and conducted Gap analysis

. Maintained cross-divisional relationships to enable consensus on strategy

for future workflow functionality

. Gathered and analyzed information and provided recommendations to address

and resolve business issues for a specific business group.

. Reviewed and provided inputs through the finalized detail design and test

cases

. Resolved and/or escalated issues that arise during testing activities

. Prepared and presented progress reports for senior management

. Tracked actions items, risks and issues list to timely resolution

QA Analyst

First Horizon/Met Life Bank, Irving, TX

06/07 - 11/11

. Prepared use case documents and utilized MS Visio to create UML diagrams

including use case, activity and class diagrams to extract business

process flows and workflows

. Participated in JAD sessions for requirement, feasibility and risk

analysis with various stakeholders

. Collaborated with the QA team in reviewing and validating test plans and

test cases, ensuring that the final application catered to the user

requirements

. Involved in creating targeted questionnaires and interviews for SME's,

clients and business users to gather requirements

. Performed Feasibility and Risk Analysis to identify the business

critical and high-risk areas of the application

. Worked as a liaison between business users and developers to submit

requirements and changes, clarify questions and issues

. Developed data flow diagrams, illustrating the flow of data along with

checkpoints for testing / verification

. Maintained strategic partnership between business needs and technology in

a development environment

Business Analyst

05/04 - 06/07

JP Morgan Chase Bank, Dallas, TX

. Worked on project coordination and planned business analysis approach

with senior management

. Developed and maintained project plans. Identified project risks and

communicated issues in meetings

. Developed uniform reporting standards, processes, and documentation to

schedule, prioritize, deliver and quality control the projects reporting

and data analysis needs within contractual or internal deadlines

. Planned operational support activities based on business analysis

deliverables and facilitated in meetings

. Analyzed requirements and created change requests (ECR's)

. Regularly worked with development and testing team to clarify questions

in the requirement

. Clarified the defects for requirements raised through SIT and UAT

. Provided financial data collection, financial analysis with the highest

degree of integrity and quality

. Prepared investor portfolio analysis, P/L reports, ROI analysis, and

designed documents for release

. Reviewed functional specifications documents and Business Requirement

Documents for testing

. Maintained real time log of executed test, updated scorecards and

prepared monthly updates dashboard

. Actively participated in the development of test scenarios, test cases,

scheduling of target dates for deliverables

. Monitored various testing activities (SDLC) to meet deadlines

. Processed mock-up EDI files (Electronic Data Interchange) for integration

and system testing based on the BRD

. Executed financial analysis, financial trending, accounts payable,

reconciliations and annual budgets

MEMBERSHIPS AND ACTIVITIES

. Texas Exes - Student Chapter member, Ex- Officer in German Student

Organization (2000-2003)



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