Customer Service Assistant
Resume:
COURTNEY PERKINS
***** ******** ***. *** *** Houston, TX 77082
225-***-**** *****************@*****.***
Objective
To obtain a position using the knowledge and skills that I have achieved through
education and experience.
To contribute my hard work and outstanding leadership skills to an organization for
further development where I can continue to learn and grow throw opportunity.
Summary of Qualifications
Highly self-motivated and energetic with the ability to handle new challenges and
changes with positive attitude.
Conscientious, flexible, and adaptable in meeting deadline objectives.
Excellent interpersonal skills necessary for efficient and effective communications with
management, co-workers and clients.
Dedicated and loyal individual with the ability to work effectively under pressure while
maintaining a clear focus on company goals.
Mature, dependable, and committed to company standards.
Skilled in Microsoft Office(Word, Excel, Power Point, & Outlook)
Professional Experience and Skills
St. Helena Police Jury Office 2011-2014
Public Works Secretary 2011-2013
Promptly answer inbound calls using a complex multi-line telephone
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system.
Transfer phone calls to designated individuals.
o
Maintains office supplies inventory by checking stock to determine
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inventory level; anticipating needed supplies; placing and expediting
orders for supplies; verifying receipt of supplies.
Research vital information for concerned citizens of the parish.
o
Entered completed daily work orders into the computer system.
o
E-911 Coordinator(Building Dept.) 2013-2014
Issued 911 address to new citizens of St. Helena Parish
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COURTNEY PERKINS
Issued building permits to new citizens of St. Helena Parish
o
Transfer calls to designated individuals
o
Made all necessary copies, organized, and filed documentation
o
Dollar General 2013-2014
Part Time Sales Associate/Cashier
Customer Service Skills
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Operates cash register accurately and efficiently
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Assists in stocking sales floor
Display and organize merchandise
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Completes cash balance, production and other reports as directed.
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Louisiana State Capitol 2010-2012
Part Time Office Clerk
Made all necessary copies, organized, and filed documentation.
o
Promptly answer inbound calls using complex multi-line phone system.
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Louisiana Dental Assistant School 2014-2014
Volunteer Dental Assistant(Clinical)
Prepare Treatment Rooms for Patients & Doctors
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Documents dental care services by charting in patient records
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Provides information to patients and employees by answering questions and
o
requests
Protects patients and employees by adhering to infection-control policies
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Education
Baton Rouge Community College 2009-2011 Baton Rouge, La.
St. Helena Central High School 2006-2009 Greensburg, La.
Diploma
Honor Roll
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COURTNEY PERKINS
Louisiana Dental Assistant School 2014-2014 Zachary, La.
Certified Dental Assistant
Dental X-Ray Certified
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