Manager Service
Resume:
DAVID SMITH
502-***-**** home 502-***-**** Cell
Smithfield, KY 40068
EDUCATION:
Graduate of Oldham County High School, where I attended a 2 year
vocational school for auto mechanics.
CERTIFICATIONS:
Master GM Service Manager, Certified GM Warranty Administrator,
and Master Cadillac Service Advisor.
EXPERIENCE:
Buy Here Pay Here Car Lot
Oct 2013 - Present I oversee all customer complaints and concerns. I approve all work to
Service Manager be performed on all lot vehicles and sublet vendors. I handle all
(Employer unaware of hiring and terminating of Technicians as needed. I keep mechanical
Job Search) repairs for reconditioning vehicles at lowest price possible to
maximize profits for the company. I inspect all vehicles prior to
purchasing them from wholesaler to insure quality vehicles are on the
lot. I am experienced in electrical systems, transmission, engines,
suspensions, and refrigeration systems. I am certified in air
conditioning. I work well with all other departments for greater
customer satisfaction.
The Car Store
Jan 2009---July 2012 I performed all the responsibilities of service and reconditioning
Service and Recon Manager manager. These responsibilities included, writing up all customer
Supervisor: Kacie Demma concerns, dispatching work to Technicians, I test drove vehicles to
502-***-**** check for needed repairs, and I inspected all vehicles for needed
repairs after checked over by Technicians. I also called in extended
warranty and oversaw all sublet vendors. I was in charge of all
hiring and termination of Technicians. I worked together with the
sales and finance depts.
Apollo Choppers
Nov. 2006 - Aug. 2008 I performed all aspects of motorcycle manufacturing. I helped with
Motorcycle assembly training of new employees and their duties. I performed complete
Supervisor: Lyle Hysinger assembly of motorcycle including wiring. I was also in charge of
502-***-**** opening and closing shop.
Brinkhaus Buick, Pontiac, GMC
June 1998 - Sept 2006 I managed all operations of Service and Detail Departments. I
Service Manager wrote up all repair orders and contacted customers with estimates
Supervisor: George Brinkhaus for approval. I called extended warranty contracts for repair
authorization. I filled out labor operations on all warranty tickets. I
also scheduled all training and rental car appointments. I filled in
for parts manager as needed. I achieved two certifications listed
above at this GMC Dealership.
DAVID SMITH
502-***-**** home 502-***-**** Cell
183 Coakley Lane
Smithfield, KY 40068
EXPIERENCE CONTINUED
Smiser & Carter
Nov. 1992 - April 1998
Service Manager
Supervisor: Jay Townsend
Cross Pontiac GMC
Nov 1990 - Oct 1992
Mechanic
Supervisor: (is deceased)
Jim Browner 502-***-****
Brown Brothers Cadillac
Jan 1985 - Oct 1990
Service Advisor-2 yrs I was hired in as Drivability Technician. Then three months later I
Mechanic-2 yrs was promoted to Service Manager. At that point I was maintaining
Supervisor: Dennis Woods both Service Manager and Service Advisor positions, where I also
502-***-**** trained other Service Advisors. I managed all rental car contracts
and I called in all extended warranty contracts.
I performed all duties of heavy engine repair and replacement. I
repaired air conditioning, electrical issues, suspension and brakes.
I performed all car repairs with exception of transmission rebuild. I
worked the last two and half years as a Service Advisor. Where I
attained my Master Service Advisor for two consecutive years.
Contact this candidate