Customer Service Sales
Resume:
Debra L. Price
**** ****** ****, *******, ** ****4
**********@*****.***
Summary
Accomplished and results driven professional with years of experience in all facets of office
administration, and management. Combines organizational expertise, efficiency, strong
visionary planning, communication, customer service skills and liaison skills with the
ability to independently plan and direct high level business affairs.
Areas of key strengths include:
Skills
E X C E L L E N T S T R A T E G I S T Provide advanced solutions that
boost productivity and efficiency across the
organization. Quickly identify problem areas and implement
effective solutions to meet goals.
E X C E P T I O N A L O R G A N I Z A T I O N A L S K I L L S
Consistently recognized by colleagues for
preforming needs analysis, troubleshooting,
and problem resolution in fast paced
environments.
S T R O N G S E N S E O F R E S P O N S I B I L I T Y
Solid professional standards; excellent track
record of dependability. Maintain focus on
achieving results while formulating and
implementing business solutions to meet a
diversity of needs.
I N S I G H T F U L A N D A R T I C U L A T E
Excellent interpersonal/communication
skills. Have interacted with all
levels of executives, administration
personnel, staff and customers.
C O M P U T E R P R O F I C I E N T Strong
background in computer programs and
applications including Microsoft Word, and
Excel, PowerPoint, Outlook, Email and
QuickBooks.
Externship
Experience Bayview Physicians Group, Suffolk,
VA
Office Coordinator for Urgent Care /
NowCare Office
Certified to perform Drug & Alcohol
Testing for Occupational Health services.
Accomplishments: 2007 2014
Identified medical supply savings
opportunities of approx. 23%
(approx. $250k annually) on a of the
annualized supply spend.
Colby & Company, PLC,
Chesapeake, VA
Office Manager; in charge of Accounts
Receivable, Liaison with Vendors,
Customer
Service, Expense Accounts, Bank
Deposits, Inventory Control, Client
Account
Management, Building Maintenance,
Collection Activities, and the mailing of
Account
Statements.
Scheduled meetings and client
appointments for the Staff and Partners.
Accomplishments:
Reduced Postage spending by approx.
70% by identifying the need; researching
and
implementing a new postage service.
Freelance Consultant; Suffolk, VA 1995 2007
Purchasing product & inventory,
accounting/bookkeeping, customer service, sales,
product demonstrations public speaking, group
facilitation.
Recruited and trained new customers and sales persons.
Accomplishments:
Promoted to a Senior Consultant within the first year.
1987 – 1995
Won awards for top sales within related home business
organization.
Bank Of America (and legacy companies),
Norfolk, VA
Bank Card Officer –
Managed accounting, inventory, design, and
audit of approx.850,000 credit
Cards.
Liaison for Bank Of America with external vendors
to insure accuracy and
accountability.
Prepared audit reports, and off site audits of credit
card inventory.
Facilitated project and design meetings with project
teams.
Accomplishments:
Awarded Employee of the year; won an “all expense”
paid trip to
San Francisco, CA
Human Resources, Benefits Analyst –
Managed the Accounting, Processing and Disbursements of
Health Care
and Dependent Care tax free accounts.
Managed the Reimbursement Accounts under the Flexible
Benefits Plan
(Section 125, Cafeteria Plans)
Reviewed claims to ensure compliance with IRS (Section 89)
guidelines.
Provided Customer Service, Claims disbursement, Quarterly
Statements and
Monthly Reconcilement of the general ledger accounts
pertaining to the Health Care,
and Dependent Care Benefit programs.
2010 Presently
Education Business Administration
Associates Degree Program
2012 2013
Paul D. Camp Community College,
Suffolk, VA
Bookkeeping Certification
Paul D. Camp Community College, Suffolk, VA
Moraine Park Technical College
1979 1981
Business Management Courses
Fond Du Lac, Wisconsin
Diploma 1979
Laconia High School, Rosendale,
Wisconsin
Furnished on request.
References
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