Vice President Customer

CURRUCULAM VITAE

IMRAN KHAN

Ashiynae-e-Rahmat

4th floor B-108, street-7

Shaheenbagh.Jamiyanagar

New Delhi-110025

Mob: 098********

Email: -*********@*****.***

CAREER OBJECTIVE

Intend to build a career at leading corporate of hi-tech environment with committed & dedicated people

Which will help me to explore myself and realize my potential. Willing to work as a key player in a

challenging &creative environment.

Total Experience

4 year 10 months

Work Experience

Realiance Communication

(RBPO) DAKC, Koparkhairane

Navi mumbai

From: To:

April-2008 June-2011

Profile:

• Handling of outbound customers calls.

• Ensuring customer retention & satisfaction by providing proper & quick resolution to their

Complaints

• Responsible for making welcome calls to the newly acquired customers.

• Responsible for making calls & explaining first bill to the customers.

• Responsible for making reminder calls for collection of outstanding bills.

• Work for online closure desk for the period of 15 months.

Achievements in Reliance:

• Winner of Semi Annual RNR from outbound

• Appreciation Latter from Vice President –Operation

• Awarded Certificate & medal by President for consistent performance

• Continue PMS achiever for 11 months

• Star performer of the Batch.

Purvanchal Institute of dental sciences,

Gorakhpur

From: To:

Aug: 2006 Dec: 2007

Profile

• Installation of Windows OS,Win Xp. win-98

• Installation of printer over Lan

• Setup & Maintain Lan/network printer

• Hardware system troubleshooting

• Maintain Internet connection & User rights.

Academics:

Examination Board Year of passing Division

2nd Div

Matriculation UP board 2001

2nd Div

Higher Secondary UP board 2006

Professional Qualification

Diploma in computer applications and Hardwar & networking

Good Knowledge of MS-Office

Hobbies:

Playing PC games, listening to songs, playing cricket

Languages Known:

Hindi, English, Urdu, Spanish (Basic)

Declaration:

I hereby declare that the above information are true to the best of my knowledge & believe.

Place: Date:

Contact this candidate