Customer Service Sales

Michael Glassman

***-******* ***** *****, *** York 10475

718-***-**** Cell 646-***-**** E-Mail: *********@********.***

Objective

Seeking position with a thriving company, that my extraordinary skills including material handling, quality assurance

and customer service will contribute to the company’s needs being fulfilled effectively

Highlights of qualifications

n n

Sorting, storing and issuing stock Performing loss prevention activities

n Unpacking, counting, weighing products

n Stock handling equipment

n Inspecting items, managing waste

Experience

Loehmann’s Department Store (Company Flagship Store) January 1999 – Present

Operations, Stock Person

Restock Cash Wrap Front Line

n

Organize and restock stockrooms, Pick up recycled materials

n

Check emails for corporate communications

n

Responsible for shipping and receiving of merchandise for stylists and photo shoots

n

Operate RF machine to do transfers and markdowns

n

Assist in training team members on the RF machine

n

Receive and inventory fragrances and hair care products

n

Responsible for coordinating and stocking for displays

n

Assist customers in fitting room, help out on sales floor, assist sales associates

n

Greet customers at front door as an ambassador demonstrating companies great customer service

n

Member of safety committee, Light maintenance and painting

n

Loehmann’s distribution center

Distribution, Head of Stock April 1975 - 1999

Supervise and schedule 10 to 25 team members

n

Check job assignments, assign job assignments to team members

n

Manage time clock corrections

n

Responsible for training new team members

n

Receive and log merchandise by vendor, distribute throughout warehouse to proper departments for

n

process

Manage distribution floor making sure team members are in assigned areas

n

Page 2

Assist with inventory for new store openings

n

Help manage safety awareness throughout warehouse (safety committee)

n

Assist in streamlining processes throughout the warehouse to make work more efficient

n

Education

High School Diploma - 1973

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