Administrative, Work from home, Contract work, virtual telephone work

Home: 303-***-**** ** Bunny Road

Brenda Hansen

Cell: 303-***-**** Bailey, CO 80421

Email: **********@*******.***

Objective:

I am looking for a part time position that involves Customer Service, or helping people in some way. I really

enjoy and am experienced with working with people from all walks of life. I would like a challenging, fun,

team player position. I have a home office and graduated from Virtual Training Systems, NTI, and Alpine, so

have telephone/work at home training.

Qualifications:

I have over 35 years work experience, from Office Manager to Reservationist. Every job I have had involved

some type of Customer Service and telephone work. I have had many types of jobs and also volunteered to help

people in the Human Service Field. I have worked in all aspects Construction, I worked with Quick Books Pro,

Excel and various types of Construction Software. I have worked with Peachtree, Quickbooks, Windows, up to

Windows 8. I am adept at Microsoft Word, Microsoft Works and Adobe. I am familiar with the use of office

equipment. I know that software changes faster than a blink of an eye, but with the basics, I can easily grasp

most programs.

Education:

Continuing Adult Education, High School Diploma 1975, Trainings to work as a Case-Aide, Supervised

Visitation, Victim Advocate training, Transnation Title, Mediation Trainings and mandatory training for growth

at all of these jobs. I have also completed three trainings, VTS, Arise and NTI, all Telephone and Customer

Service classes. I also studied and trained to become a Reiki Master.

Relevant Experience:

07/05 – Present - Stay at home, studies on computer and start up Reiki Business

I have been taking courses so that I may be able to work from home, or travel a short distance to work.

Misc. part time and Contract Work, Started Reiki Business, Bailey, Denver and various

3/10-07/05

locations. During this time I worked as a Contractor for Park County Human Services as a

Supervised Visitation person. I transported Children and Parents to Court Ordered visits, then reported back. I

also did this on my own. During this time I did part time/temporary work and studied and got my Master Reiki

Certification.

8/00-07/05 Escrow Processor: Transnation Title/LandAmerica, Bailey, CO and Conifer, CO

I prepared files for Mortgage and Refinance closings, collected all the information, pulled loan

packages, did mail out closings as well as some closings. I was responsible for large sums money. I had a lot of

phone of communications and accounting, balancing of files and disbursement of funds. I found 160,000.00

unbilled monies for the end of the year.

Case-Aide: Park County Department of Human Services, Park County, CO

9/97-8/00

Front desk Receptionist, phones, state computer system, ordered office supplies, but the emphasis was on

transporting children, supervised visits, teaching life and parenting skills to parents Mediations and helping the

Social Workers.

O ffice Manager: Evergreen Custom Homes, Evergreen, CO

9/94-9/97

One person office, scheduled Subcontractors’, phone, accounting, errands, helped with Customer Service,

estimates and payments to Vendors and Subcontractors. I did job cost reports and errands.

Accounts Payable Clerk Calcon Constructors Inc., Englewood, CO

1/90-7/94 :

This is a Commercial Constructions. I processed and handled payment of a large volume of

Accounts Payable. Payroll on a backup basis. I had constant communication with Subcontractors

and Vendors. I made sure large contracts weren’t over paid. Helped with bids.

4/80-10/88 O ffice Manager, HE Lowdermilk, Tectonic Construction, Englewood, CO

I started as Accounts Payable for four large Heavy and Highway Construction Companies.

I assisted with estimates, payroll, accounts payable, accounts receivable, billing, deposits, and phones

deposits and all responsibilities of running four businesses. At the end, as the Business was scaling

back I was promoted to Office Manager at the gravel pit. Administrative Assistant played a big role in this

position.

References:

Barbara Catlin – Special Advocate for Families, WA 1-509-***-****

Gail Meinster – Magistrate, Jefferson County Courts – 1-303-***-****

Patricia Conley – Former Manager- TransNation Title, Bailey, Fairplay and Conifer, CO - 1-214-***-****

Joan Colburn – Former Co-Worker at Calcon Constructors – 303-***-****

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