Human Resources Customer Service

Lisa DeMello Stryke

South Easton, MA

*.******@*******.*** 508-***-****

www.linkedin.com/in/lisademellostryke

Human Resources Leader

Talent Acquisition / Business Partner for Global Operations

HR Leader with 20+ years' experience creating strong corporate cultures and

delivering with a transparent management style. Recognized as a trusted and

valued Business Partner within start-up companies and mid to large sized

organizations. Develops strategies and direction that support business

operations and execution.

High-energy professional with significant experience recruiting talent

globally. Successfully motivates teams and collaborates cross-functionally.

Expertise meeting needs in fast-paced environments. Excels in managing HR

high-volume recruiting functions and placing senior level talent.

Expertise:

Talent Management and Recruiting Acquisitions and Divestitures

Business Partner and Client Start-up and Entrepreneurial

Relations Environment

Organizational Design and Employee Engagement and Culture

Transformation Development

Calibrating and Planning Creating HR Functions and Programs

Compensation

Job Leveling and Succession Performance and Development

Planning

Professional Experience

Codman Neuro, a Johnson & Johnson Company, Raynham, MA 2009 - Present

$1B global medical device company specializing in Neurovascular and

Neurological instruments and implants

Senior Business-Based Human Resources Partner

Provides HR Partner support to 450+ employees within Sales, Marketing and

R&D (3 US sites and Switzerland). Leads and executes strategic programs

including: Performance Calibration, Succession Planning, Recruitment,

Compensation Planning, New Manager Assimilation, Employee Survey, Team

Building, and Organizational Design.

HR Initiatives & Leadership

- Recognition - Earned several Global Leadership awards for HR Execution,

Programs, and Change initiatives.

- Leadership Team Member - Consulted and advised on HR-related activities

while keeping pace with business activity as member of business-line

leadership teams: Codman Commercial, R&D Leadership and Codman Neuro.

- Strategic Succession & Development Plans - Created plans for high-

potential staff ensuring seamless operations.

- Culture Improvement - Created a trusting and transparent environment

with Business Line and colleagues.

- Business-Line Partnership - Turned-around and grew a win-win

relationship with established HR value.

HR Project Leadership

- Corporate Reorganization / Transformation - Executed HR efforts and

reevaluated org structure; saved $6M. (2014)

- Instruments Business Divestiture - Led HR efforts in transitioning 150

employees to the acquiring company. Created impact analysis and worked

within binding employment / incentive agreements. Transferred payroll,

sales compensation, and benefits plans. Earned Global Leadership award.

Partnered with Global Director. (2012)

- Integration of Micrus Neurovascular - Transitioned staff onto J&J

systems, created assimilation programs, cultivated a unified sales force,

and integrated cross-functional teams. Partnered with Senior Leaders

- Entrepreneurial Company Integration - On boarded and transitioned

employees, during same time as Micrus integration. Successfully

assimilated staff into J&J's culture. Partnered with Senior Management.

HRx Solutions, Waltham, MA 2005 - 2009

Consulting firm providing Human Resources services to small and mid-

sized companies globally

Human Resources Consultant / Recruiter

Managed clients throughout the Recruiting process life cycle. Led business

development and generated and closed new business. Completed searches and

project based HR assignments for clients. Acted as a Human Resources

Generalist for companies without HR support.

. Generated 50+% of company's annual revenue and brought in new clients

every year.

. Assessed staff talent and built strategy to downsize during

restructuring; partnered with Senior Management.

. Built recruiting model that generated high potential candidates for

clients; leveraged research, internet networking, sourcing and postings.

. Created staffing strategy and candidate assessment through behavioral

based interviewing and competency based interviewing; collaborated with

Hiring Managers.

EF Companies, Boston, MA & Portland, ME 2002 - 2006

Includes subsidiary, Cultural Care Au Pair, operating in 23 countries;

leading provider of intercultural childcare

Independent Consultant, Program Development

Initiated grassroots effort for developing Program and generating business

within Maine. Recruited and qualified new families for the Au Pair program.

Partnered with Corporate in placing au pairs with well-matched families.

Qualified applicants and managed Visa process by working with overseas

offices.

. Launched program in Maine and generated 64+ client families within 3

years, far above expectations.

. Created detailed marketing program unique to Maine demographics and

geography and generated awareness.

. Hired 50+ local Childcare Coordinators across the US by networking,

internet programs, and referral programs.

The Bartlett Group, Newton, MA 2000 - 2002

Executive-level, retained search firm working with clients in High-Tech,

Life Science & Medical Device industries

Vice President, Executive Search Recruiter

Recruited talent using list generation, cold-calling, sourcing, posting,

and internet resources.

. Developed aggressive recruiting plans that met clients' requirements.

Coached clients on interviewing techniques leading to attracting higher

potential and better matched talent.

. Researched and co-partnered rollout of new candidate/client database

(Goldmine) which increased efficiencies of Search Team. Managed system

that became a strong tool for tracking business development.

. Conducted organization-wide training on Goldmine; resulted in shorter

times to fill roles and increased revenue.

The Extraprise Group, Boston, MA 1999 - 2000

Global consulting and IT firm- customer relationship (CRM) systems, lead

generation, data integration and market intelligence

Human Resources Manager / Recruiting Manager

Managed team of 5 Recruiters, a Staffing Coordinator and a Benefits

Coordinator. Responsible for employment contracts, employee relations,

company meetings and employee benefits. Established/managed relationships

with "preferred" contingent agencies and retained search firms to meet

staffing requirements and hiring model.

. Facilitated integration of 3 acquired companies into corporate culture

and business model.

. Achieved aggressive hiring goals for the year: team: 225 and individual:

60 new hires.

. Created aggressive staffing strategy that prepared company for IPO, and

created a culture that values retention; worked closely with 4 Founders

and Director of Recruiting.

. Kept Recruitment team engaged during significant change and IPO

preparation

. Developed and facilitated new hire orientation that successfully on-

boarded new employees and allowed them to quickly assimilate; included a

"Boot Camp" for the Consultants/Analyst.

PartyLite, Inc., Plymouth, MA 1997 - 1999

A privately held direct selling company operating with 68+K consultants

worldwide

Human Resources / Employment Manager

Led all recruiting efforts. Managed HR Generalist responsibilities for US

Operations team with 250+ employees. Managed HR Reps and Contract

Recruiters.. Managed recruitment for international hires.

. Established company's employment function; created recruiting process for

hiring managers, globally.

. Created staffing strategy that effectively managed seasonal peaks and

hired an on-site

Giga Information Group/Gideon Gartner Group (formally BIS), Norwell, MA

1994 - 1997

State-of-the art consulting firm providing technical research, advice

and consulting to e-Business; global client base of 1,300+

Human Resources / Employment Manager

Managed HRM responsibilities for 300+ staff.

. Developed employment function that met demanding staffing needs and

allowed B.I.S. to launch Giga Information Group under Gideon Gartner's

leadership.

. Created program and initiatives - in an extremely competitive market -

and recruited 175 top staff consultants.

. Managed 80+ Senior Level requisitions on an on-going basis, consistently

meeting companies hiring objectives.

. Created hiring process that met international recruiting needs by

partnering with HRM in Europe; leveraged / mirrored US-based processes.

Stream International Corporation, Inc., Canton, MA 1991 - 1994

Global provider of sales, customer service, and IT support to Fortune

1000 companies including Microsoft.

Human Resources Manager / Business Partner

Provided HR support for site with 24/7 Technical help desk support with 10

Managers and 100 Tech Support Specialists. Managed functions for: benefits

/ compensation, EEO, reward and recognition programs, performance

management, and training. Managed team of 3 technical recruiters. Co-

managed programs related to employee development, career paths, retention,

new hire orientation, and community awareness.

. Met high-volume recruiting needs and addressed heavy turnover by

developing a strategic recruiting plan.

. Led hiring of 500 Technical Support Representatives within a year.

. Maximized recruiting efforts by creating and implementing strategic

staffing program at colleges, career fairs, diversity fairs, open houses,

and state / government programs.

Replica Corporation, Wellesley, MA 1988 - 1991

Start-up company creating and managing simulated stock market trading

accounts and fantasy sports leagues

Human Resources Manager / Operations Manager

Managed 200 part-time Customer Service Reps in a call center, supporting

100,000 clients. Oversaw $500K payroll.

. Created staffing plan that ensured adequate coverage during peak product-

driven events.

. Established HR Departments including creating payroll system, HR

programs, and policies, full life-cycle recruiting.

. Created a 100-station call center that serviced customers trading within

leagues, 7 days week.

. Originated internship program that benefited 650+ local college students.

. Formed Telemarketing Program, generating 10% of company's revenue, by

creating calling list of past participants.

Filene's, Boston, MA 1984 - 1988

Human Resources Representative / Staffing Coordinator

Managed massive hiring for seasonal sales team. Enforced Union policies as

liaison between Management and Union.

Extensive travel within the United States, Canada, Europe, and Asia

Education

BS, Business Administration, Northeastern University, Boston, MA

Technical Summary

MS Office: Excel, Word, Outlook PowerPoint; Internet Networking &

Recruiting; Our Source (SAP), Compensation Navigator; Talent Navigator,

Workday

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