Management Manager
Resume:
SUHAIL AHMED.M
********@*****.***
Hewlett Packard
Project Lead since Feb 2012 to till date (Supply Chain Management).
Currently managing 5 global Projects with 23 HC.
JOB PROFILE:
Playing a key role in,
o Asset Management (HPAM)
o Procurement of servers & spare parts for HP data centers.
o Configuring & Testing Blade Servers for all Data Centers
o Provide new and renewal of Laptops to all HP employees
globally.
o Ordering new printers, accessories & toners for HP site
across the Globe.
Summary
V HP IT ASSET Manager
V Purchase / Procurement
V Vendor Management
V Watson Configuration
V SAP & Business Objects
V RMA specialist
Manage HP Information Technology Infrastructure
. Responsible for undertaking continuous process improvement activities
/projects
. Ensure Service Level agreement (SLAs) for the process is met.
. Ensure adherence to targets set for all Process Metrics
. Ensure timely generation and circulation of reports / dashboards.
. Mentor the team and guide them towards effective discharge of
functions.
. Train new and existing team members on an ongoing basis on relevant
tools or topics.
. Perform root cause analysis to expedite the resolution of service
issues.
. Identify, recommend, and implement operational efficiencies to drive
continuous improvement in the execution of procurement processes
. Prepare Customized reports for analyzing and incorporating
improvements in processes.
. Give presentations to the Top Management w.r.t the business.
. Identify causes for non-achievement of SLAs and develop solution and
execute the same
. Coach and mentor sub-ordinates by involving them in decision making
process
. Nominate sub-ordinates for suitable training programs sponsored by the
organization to enhance their capabilities and skill level
. Preparing Watcher Reports for all infrastructure orders by stage wise
i.e., Submitted, Ordered, shipped, partially shipped & delivered.
. Preparing Order tacking for infrastructure Order for Region wise i.e.,
APJ, EMEA, AMS & LAR by stage wise ie.,Submitted, Ordered, Shipped
and Delivered
HP IT ASSET Management
. Creation of the assets in the Asset manager database.
. Analyzing the current status of the pc delivered to the employees.
. Resolving the invariable PC queries from various HP employees across the
globe.
. Performing high end analysis like granting access to the users to the
asset manager database, tracking the number of remainder emails generated
for a PC, stopping the remainder emails from reaching the HP employees
and generating daily reports on the status of the PCs provided to the HP
employees
. Tracking & Managing all employee Asset in HPAM tool.
Customer / Operation
. Establish a close relationship with the client and ensure all requests
and queries are responded to in an efficient and professional manner.
. Ensure prompt and accurate preparation of shipments.
. Closely interact with Forwarder & Warehouse Operations for complete
control on shipments.
. Identify technical, logistical performance or support issues and
facilitate resolution.
. Continue establishing and maintaining strong logistics contact,
procedures and systems.
. Ensure Claim process is taken care by updating necessary claim department
or respective vendors.
. Ensuring pre-alert is received in advance so that if any changes required
can go back to the shipper and advise them accordingly on any changes.
. Ensuring Import customs documents are intact, so that un-necessary
customs delays can be avoided at airport/port.
. Scrutinizing the purchase requisition, raising purchase order, creating
inbound delivery note in SAP.
Purchase / Procurement
. Executing procurement plans for materials and ensuring that plans are
aligned with project requirements.
. Ensure effective inventory management.
. Perform Spend analysis for analyzing expenditure data with the purpose of
reducing procurement costs, improving efficiency and monitoring
compliance.
. Negotiating and finalizing the order within/or less than the set budget
considering both technical and commercial implications.
. Scrutinizing the purchase requisition, raising purchase order, creating
inbound delivery note in SAP.
. Placing purchase order, following up for data sheet, getting approval
from management in reasonable time.
. Coordinating with supplier, quality department and Project Managers /
Department for getting inspection done to enable smooth delivery in right
time.
. Receiving Requisition Slip (Indent) from the Plant Office, reviewing the
slip and cross checking with the plant.
. Establishing good working relationships with vendors through personal
contact; discussing and resolving problems regarding delayed delivery
dates.
. Checking prices and approving invoices on the purchase orders; scheduling
delivery dates and following up on delayed deliveries.
. Finalising orders with suppliers/management & releasing the purchase
order as agreed terms & conditions.
. Responsible for New Product Introduction (NPI) and Product Life Cycle
Management (PLM) from a Manufacturing and Supply Operations perspective.
The product operation team gets engaged with the Design Engineering teams
very early in the development process and is responsible for NPI
activities and also provides support for Products, until their end of
Life.
Logistics Management & Inventory Management
. Arranging for Direct International Counter-to-Counter or Counter -to-
Airport delivery to customer based on the urgency.
. Analyzing the supply of finished goods, makes inquiries on the status of
the parts under testing, monitors the pick process, and conducts manual
picks, where necessary on request.
. Working with logistics team and ensures the soft copies of "Invoice Copy"
is sent to customer post the shipment.
. Led effort to improve on-time delivery to customer
. Review mismatches and resolve where ATP (Available to promise) is
available or sufficient Finished Goods are on-hand
. Update and issue customer inventory report
Vendor Management
. Identifying and developing potential vendors/ suppliers for achieving
cost effective purchases of materials; achieving reduction in prices and
timely delivery.
. Following with vendors for timely deliveries, release schedules, quality
checks and payments.
. Contacting Vendors and taking necessary quotations for the materials,
verifying the quotation and negotiating with the vendors and raising the
Purchase Orders as per the company's rules & regulations.
. Coordinating with the Freight Forwarding team for the delivery of goods.
PROJECTS
V Reducing Turnaround time e2e.
V One Team Project (7 HC Savings)
V Backlog Management.
V clustered process to a single process
V Remarketed Products
V War On Waste - Utilizing unused products.
V Consumables Ordering Process
Teams Handled
America's sales Operations - Pipeline Management, Leads & Locators, World
Wide Standard Pricing & Deal Creation
Additional Responsibilities Handled
. Hiring Candidates for department.
. Certified in Interview Excellence
. Training new candidates.
. Social Impact Lead
. I Share Lead.
. Hosting all Management Programs & Engagements.
EDUCATION:
MBA Operations Management - In progress
University of Madras
Chennai
B.Sc., Computer Science: 61.2% - 2004-2007
o C.Abdul Hakeem College of Arts and Science,
Thiruvalluvar University
Melvisharam, Vellore District.
Personal Details:
. Date of Birth : 07 Mar. 1987
. Marital status : Single
. Languages Known : English, Urdu, Hindi, Tamil and
Kannada
Declaration:
I hereby declare that the details furnished above by me are true
and correct to the best of my knowledge and belief.
Date:
Place: Chennai
(SUHAIL AHAMED M)
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