Customer Service Office Staff

FIJO PAUL CHITTILAPPILLY

***, ********** **** **, ******* T3J 3L3

Phone No.: 403-***-**** Email: ****************@*****.***

Objective

Seeking Customer Service and supervisory position allowing to demonstrated my organization,

customer service, and communication skills experience to benefit your company.

Key Qualifications

• Over 10 years of extensive experience in retail, clerical, administrative, supervisory and

customer service.

• Thorough understanding of office administration process and procedure.

• Well versed with problem analysis and assessment.

• Patience and good interpersonal skills and friendly attitude to make patient feel at ease

• Able to perform clerical tasks effectively

• Dedicated to achieving customer satisfaction as well as meeting or surpassing company

expectations.

• Ability to communicate effectively both verbally and in writing

Skills

• Great organizational and analytical skills

• Effective Time Management Skills

• Ability to process information effectively

• Strong team player

• High attention to detail and Excellent communication skill

• Professional in appearance and strong work ethics

• Proficient in Microsoft applications

• Self starter, flexible, independent, organized and cooperative.

Work Experience

Margin free supermarket July 2009 to

May 2014

Warehouse Associate and Office Assistant

• Fills supply requisitions

• Assists buyer to order adequate merchandise

• Receives stores documents and confidential files

• Maintains record of approved document and confidential.

• Prepare Salary, advance statement.

• Perform clerical activities such as filing, word processing, photocopying and mailing out

material, and mail sorting.

Idea cellular Ltd Apr 2007 to Jun 2009

Sales Executive Cum Administrative Staff

• Answering visitors enquiries about the company products and services

• Directing visitors to appropriate contacts

• Sorting mail, answering incoming calls

• Arranging appointments for guests to meet with company staff

• Stocking, distribution, file managements and accounting

• Investigated and resolved customer complaints.

• Managed shelf stocking and pricing activities.

SAJ Earth Resort May 2004 to Mar

2007

FRONT DESK STAFF CUM CASHIER (2004 May-2006 June)

• Assign and monitor clerical, administrative and secretarial responsibilities and tasks

among office staff

• Arranging Buffet and snacks, cleaning

• Purchasing all materials as required

• Managing Cash and Bank transactions

• Co-ordinate office staff activities to ensure maximum

• Evaluate and manage staff performance

• Organize orientation and training of new staff members

• Ensure security, integrity and confidentiality of data

• Handle customer inquiries and complaints

• Maintain a safe and secure working environment

• Allocate available resources to enable successful task performance

Education

• Degree

Computer Skills

• MS Word and Internet, Excel and Outlook

Reference:-

• Available upon request.

Contact this candidate