Richard Glaubitz
*** ***** ******, ********* ** 89002
Cell: 702-***-****
Email: ***********@*******.***
Summary
Skilled Salesman who consistently meets and exceeds company expectations and sales goals.
Customer focused Representative with proven patience and efficiency to minimize customer dissatisfaction and
increase customer loyalty.
Experienced warehouseman who is first to start working and last to stop.
I love overtime!
Skills
High customer satisfaction standards. Very experienced with computer use.
I take pride in my work. Extremely well spoken.
Strong problem solving skills. Can handle large workload.
Strong Negotiator. Very professional.
Competitive Speaker.
Accomplishments
-Exceeded company target for sales and customer satisfaction for 7 months in a row.
-Managed high volume of calls every day.
-Met warehouse unit production quota each month without damaging product.
-Multiple speaking/debating awards in High school, for the Veterans of Foreign Wars, and after high
school for misc. programs.
-Advanced Honors Diploma.
-Always in the front of the pack in anything I do.
-Osha certified
-Forklift certified
Experience
Parts Puller
April 2013 to October 2013
Aquatic Co. - Moapa, NV
Responsibilities Warehouse removed bathware units from production line molds and transport to grinding station.
Results met and exceeded quotas every week.
Vacation Advisor
November 2013 to October 2014
Hilton Grand Vacations- Las Vegas, NV
Responsibilities Call Center provide customer service and sell vacation package to preferred members of Hilton
Honors Rewards Program
Results Greatly exceeded sales quotas and handled call volume with no issues. Was recognized as leader in sales in
the whole call center multiple weeks.
Forklift Operator
November 2012 to April 2013
Americold Henderson, NV
Responsibilities Warehouse transport and stack pallets of ice cream from dock to freezer.
Results Met time quotas.
Education
High School Diploma: 2012
Moapa Valley High School- Overton, NV, United States
Advanced Honors Diploma