Sales Customer

CURRICULUM VITAE

Address: *, ******, ****,

British High Commission

New Delhi

PIN- 110011

Contact- No. +918*********

Email ID: acgnnn@r.postjobfree.com

MONIKA MASSEY

CAREER OBJECTIVE

To climb the ladder of success and reach the highest echelons in the corporate world by joining

an exemplary. Organization where hardworking creativity and commitment to work are well

rewarded.

Work Experience

MC Donald’s

Four Year’s worked as Relationship Executive

JOB Responsibility

1. Brand Building in the trading areas.

• Conduct community relationship building participation in caharity activities etc.

• Conduct School programs

• Ronald workshops

• School tours

• Ronald shows

• Partner in excellence

2. Birthday Party’s Execution

• Implement sales building exercise primarily Birth day Party

• Customers handling and billing

3. Merchandise

• Execution of promotion on the lines of marketing department’s plan.

• Maintains of collateral’s for promotions.

4. Customer Interaction

• Welcoming customers

• Providing magic moments to customers

• Handling customer complaints

• Take feedback for customers on the latest promotions and products and the

hospitality experience.

• Handling out premiums to children

• Responding to customer suggestions

• Conducting restaurant tour of opinion makers like teachers, club leaders, local

business people, local charity member and senior citizen etc.

Vodafone

Six Month Worked as Position (team leader)

1. Job Responsibility

• Doing billing part.

• Data Entre

• Send Courier

• Team Coordinate

• Give Target to team member

Training Done

Basic LSM Course completed at Mc Donald’s training center.

Educational Qualification

M.A. Pursuing from IGNOU

B.A. passed from Delhi University in 2011

12th from C.B.S.E. in year of 2009

10th from C.B.S.E. in year of 2007

Computer Skills

• Hardware Intel Pentium based PC’s

• Operating System Window 98/ XP/2000/2007.

• Microsoft Tools Ms Word, Ms Excel, Power Point and Outlook.

• Web Skills Well versed in internet Skills.

Soft Skills

• Good Interpersonal skills

• Leadership skills

• Quick learner

• Ability to work in group

Personal Information

• Date of Birth 15th August 1989

:

• Father”s Name : Mr. Ashok

• Language Known : Hindi/English

• Nationality : Indian

DECLARATION

I do hereby declare that all the information provided is true to the best of my knowledge

and belief, and if I get this opportunity, I assure that I will work sincerely to meet your

expectation.

Date:

Place: New Delhi

(Monika Massey)

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