Sandra Yagci
Brooklyn, New York 11216
******.*****@******.***
**/**** – 06/2014
Genia C. Philip Law Firm – Administrative Assistant
Newark, New Jersey
Interacting with clients in person and telephone, prepare / proofread documents for paralegal, manage schedules, trial dates, and
hearings . Coordinated appointments, meetings, business travel, and conference rooms. Prepare legal correspondence, type legal
documents, pleadings, motions, briefs, and subpoenas, maintain filing deadlines, schedule depositions, site inspections, hearings closings
and meetings, assist with legal research communicate with opposing counsel and vendors.
03/2011 – 08/2013
Office Team Temporary Agency – Office Manager, Administrative Assistant
New York, NY
Prepares memorandums, letters, proposals, and other documents using various software packages, provide support through copying,
faxing, scanning as requested by staff, coordinate with staff or department creating correspondence, spreadsheets and visual
presentations for projects, answers telephones providing caller with general information, transcribing messages and when necessary
directing callers to appropriate staff member or voice mail, maintain calendar of appointments for staff or department and organize
meetings, conference calls and travel, review and distribute mail for staff, ensure assigned office equipment/supplies are adequately
maintained, contact vendors to report service issues and contract renewals.
11/2008- 03/2011
Elite Technology, Inc. – Account Manager
New York, NY
Reported to Major Account Manager and proactively develop new customer leads, participate in customers' business communicating
proposals and prescribing document management solutions, maintain record(s) of all customer activity within sales CRM database, meet
and exceed revenue and gross profit expectations plan.
12/2006-09/2007
Quality Conservation Services, Inc. – Marketing Specialist
The Bronx, NY
Contractor for Con Edison that prospected/cold called and targeted Con Edison's commercial / residential customers and enroll them in a
no cost energy efficiency program called The Lighting Express Program. This program assisted in lowering their operating expenses as well
as protecting the environment. This technology included compact fluorescent lighting and HVAC. My largest installation of compact
fluorescent lighting was Fordham Bedford Housing located in the Bronx.
09/1996-05/2005
Verizon Communications, Inc. – Coordinator Branch Sales Support
New York, NY
Tier 1 NYC Enterprise and National Accounts
Provisioning of ASR, LSR, DSL, DS1’s – DS3’s and T1’s –T3’s
Scrub new orders prior to installment to ensure accuracy and recognize any need to initiate a trouble ticket or escalation
Create, maintain, and track all aspects of installation, adds, moves, changes, and deletions through CRM tools and databases
Processed front and backend installations of over 200 100mb ethernet private lines, managed tracking, compensation for account team,
via Siebel and Salesforce, managed 200 DSL conversion project generating $200k new revenue, implemented frame relay upgrade from
384mb to 1.5mb resulting in a 2.4 million over the life of a 60 month contract, Gave customer presentations relating to new product
offerings to upsell or cross sell, responsible for RFP's drafts, edits, and packages to be sent to prospective partners, sales engineers project
managers, and corporate account managers.
2/1991-9/1996
Jolly Hotels of Italy, Inc.
Sales Assistant
New York, NY
Assisted DOSM and sales managers with weekly, monthly reports and forecasts, maintained calendars and scheduled appointments,
created and maintained mailing lists, assisted with all sales marketing and promotional exhibitions, assisted reservations when needed,
site inspections, helped to facilitate business from markets to ensure the necessary advances and bookings needed for a successful and
profitable operation, organized and maintained to execute property sales in marketing efforts in order to meet or exceed hotel revenue
goals as outlined in hotel budget.
TECHNICAL SKILLS: Microsoft Word, Excel, Power Point, Access, Outlook, Siebel, and SalesForce