Customer Service High School

RINA ABDUSALAM

H: 416-***-**** C: 647-***-****

**** – 45 Wynford Height Cres

Toronto ON M3C 1L3 **************@*****.***

Attention: Hiring Manager

Re: Administration / Customer Service

Please accept the attached resume as my application to work within your company. I have recently

finished a 10 weeks Medical Secretary Certificate program with an 82%GPA and have gained a

greater sense of my skills and personality that will allow me to be productive member of your team.

Summary of Qualifications:

• Certificates: Medical Secretary, High School Diploma and Emergency First Aid & CPR,

• Proficient with computers: MS Word, Excel, EMR and Nightingale Systems

• Dedicated and loyal; self-motivated support office team and customers/patients

Thank you for taking the time to review my application. I am looking forward to an interview to

demonstrate my fit within your company. For your convenience I can be reached at 647-***-****

or email **************@*****.***.

Sincerely,

RINA ABDUSALAM

RINA ABDUSALAM

H: 416-***-**** C: 647-***-****

1815 – 45 Wynford Height Cres.

Toronto ON M3C 1L3 **************@*****.***

M EDICAL A DMINISTRATION

Having recently completed a medical receptionist certificate, I have gained skills in managing patient files,

completing lab requisition forms and organizing patient charts. I am punctual, usually one of the first people

to arrive and I will be one of a hardworking and loyal team member.

WHY YOU WILL WANT ME ON YOUR TEAM!

Education and Medical Secretary Certificate, High School Diploma, Emergency First Aid &

Training: CPR, WHMIS and course in Journalism

Good Organizer: Very handy in keeping track of paper work and tasks that need to be done

Take pride in my work! If I don’t know how to do something I will learn and

Loyal and Honest:

master the task by observing, reading and asking questions.

Proficient in MSWord, Excel and PowerPoint, trained in EMR, Nightingale and

Computer skills

Miranda Phone systems

Flexible & Adaptable Willing to learn new skills to broaden my horizons

PROFESSIONAL EXPERIENCE

Customer Service & Administration

• Organized patient files and assisted with requisitions, swiped patient health card and delivered items to

patient help unit clerks as volunteer with Runnymede Healthcare centre

• Communicated seating arrangement and explained any questions participates had about the game or the

venue hosted by match.com

• Registered attendees, performed duties as assigned and helped serve food from a lunch cart

• Provided information on festival, handed out program guides and gave direction on location of events

• Assisted with filling, stuffing envelopes, data entry, fundraising, coordinating events and wrote articles

Hospitality Training

• Completed a 10 week Career Directions in Hospitality training program; achieved 16 hours of kitchen

experience, prepping vegetables, washing dishes and preparing food at Friend’s Restaurant

• Rotated responsibilities within a kitchen, learned how to work effectively as a team to execute a menu

• Chopped vegetables, prepared meats, washed dishes, cleaned counters and kitchen equipment, emptied

garbage and recycling containers

PROFESSIONAL EXPERIENCE

Fundraising and Youth Volunteer Beyond the Lyrics, Toronto 2013 – Present

Ward Clerk Volunteer Runnymede Helathcare Centre Aug 2014 – Present

Reception Soho Sme Business Expo 2013, Toronto Nov 2013

Cashier/Store Clerk Metro Grocery Store, Toronto 2009 – 2010

Communication Volunteer Cap Aid Network, Toronto Nov 2011

Administrative Work Canadian Feed the Children Apr – Aug 2005

EDUCATION &TRAINING

Medical Secretary Certificate – Working Skills Centre Aug 2014

Career direction in Hospitality – Fred Victor, Toronto Jan – Apr 2014

Journalism course – CTJA College

Contact this candidate