Customer Service Manager

Alex George Killian

Current Address Permanent Address

**** *** * ******** *** *********@*****.*** 1401 Cedar Ridge Trail

Fort Wayne IN 46835 574-***-**** Nappanee, IN 46550

Objective

To obtain a full-time position in human services

Education

Purdue University, West Lafayette, IN December 2012

Bachelor of Science in Human Services GPA: 3.21/4.00

Related Experience

Intern Make-A-Wish Foundation, Indianapolis, IN May - August 2012

. Designed and compiled informational packets for wish families and

foundation volunteers

. Contacted families to inform them of their wish acceptance and then

collected additional information

. Volunteered and worked fundraising events and wish projects

Volunteer Sniffles Place, West Lafayette, IN September 2011 - December 2012

. Coordinate and implement service learning project involving children

ages 5-17

. Counsel teenagers with their grieving process on the loss of a loved

one

. Facilitate activities for Adolescence's relating to coping with their

loss

Teacher's Assistant Woodview Elementary, Nappanee, IN May 2009

. Prepared math lessons by reviewing material and coordinating with the

teacher

. Aided teacher in grading papers and supervised classroom when teacher

was not present

. Tutored individual students in math and reading

Work Experience

Programing Assistant Cornerstone Youth Center, Monroeville IN March 2014 - Present

. Organizing and overseeing two sports camps for youth 4th to 8th grade

. Assist with daily after school programming

. Helping to plan and facilitate summer programming and camps

Preschool Teacher Kiddie Prep School, Fort Wayne, IN October 2013 - March 2014

. Created weekly lesson plans

. Attended annual trainings

. Kept parents informed with any and all changes weekly/daily

. Lead teacher in four year old classroom

School Age Programmer Youth Center, Scott Air Force Base, IL August 2012- October 2013

. Ran and facilitated organized clubs

. Completed specific administrative tasks that were assigned

. Assisted with various events and extra curricular activities/clubs

Store Clerk Village Pantry, Indianapolis, IN June -August 2012

. Provided costumer service and kept store restocked

. Prepared deli items which included sandwiches, salads, and pastries

Maintenance Cambridge Estate, West Lafayette, IN June - August 2011

. Assisted with maintenance in apartments

. Fulfilled painting, cleaning, and other duties assigned by manager

. Provided care for the grounds in watering the grass, trash removal,

and dead heading gardens

Maintenance KMC Controls, New Paris IN May- August 2010

. Assisted with maintenance projects for pneumatic, electronic, and

shipping departments

. Performed painting, cleaning, and production duties as assigned by

manager

Pizza Delivery Nappanee Pizza Company, Nappanee IN May - August 2009

. Provided customer service and prepared pizzas to customer's

specifications

. Delivered pizzas to customer's homes in a timely manner

Maintenance Amish Acres, Nappanee IN June - August 2009

. Assembled booths for annual festival

. Communicated completion of cleaning and production tasks to manager

Shipping & Handling KMC Controls, New Paris IN May - August 2008

. Put together orders for shipping

. Retrieved parts for orders according to specifications

Awards

Rotary Youth Leadership Award and Conference April 2007

Eagle Scout March 2006

Leadership Experience

Captain Intramural sports August 2008-December 2012

Assistant Leader Boy Scouts March 2006-Present

Coordinator Bible School and Christmas Program June 2004 - December 2007

Organizations

Member Purdue Student Union Board Late Night Committee August 2010-December 2012

Member American Sign Language Club January 2012-December 2012

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