Sales Customer Service

BERNIE KATZBERG

*** ******** *********, *********, ** 647-***-****

**********@*****.***

Sales Leadership Business Development

Highly accomplished and results-driven sales professional, with over 10

years of experience in sales, customer service and business management.

Skilled at leveraging solid interpersonal skills to increase customer

loyalty, to identify opportunities, overcome objections, build

relationships and turn cold canvassing into sales. Adept in conveying the

benefits of products/services and generating customer interest, with a

proven record of achievement in lead generation and sales.

Core Professional Strengths

Persuasive communicator Solid communication and interpersonal skills

Consultative selling skills Excellent time management and multitasking

Highly developed organizational abilities Experienced and effective

leader

Skilled negotiator and closer Quickly learns and masters new products

MS Office and in-house database Highly adaptable

Key Career Accomplishments

. Started a commercial cleaning business and successfully landed over 10

yearly contracts.

. Founded a school lunch program business, which generated over 10

yearly contracts.

. Owned and operated two successful restaurants in the past 10 years.

. Drove over $1 million in gross revenue in the first three years of

Confidential, Inc.

Professional History

Principle, Canadian Passport Support Inc, Toronto, ON 2007-2013

. Founded and operated this business

Sales Manager, Downtown Chrysler and Kia, Toronto, ON 2005-2007

. Determined customer's needs and recommended customized solutions

. Appraised used cars and made suggestions towards purchase of new

vehicles

. Ensured that customers' concerns are resolved with urgency

. Oversaw deals' closing, to ensure that all documentation was

completed

. Implemented sales tactics resulting in a high volume and satisfied

customers

. Informed customers about promotions and policies

President, Thornhill Auto Wholesalers Inc., Toronto, ON 2000-2004

.

Professional Development

Anthony Robbins Motivational and Leadership Training

References

AVAILABLE UPON REQUEST

Contact this candidate