Manager Quality Assurance

Michael clark

**** ******* **** *********, ** *9720

Home 803-***-**** Cell 803-***-****

***************@*****.***

Professional summary

Seasoned Manager dedicated to bringing organizations to the

next phase of growth and development. Diligent and motivated

to improve processes, streamline operations and increase

revenue.

skills

* Proven leadership skills.

* Employee scheduling.

* Quality assurance and control.

* Unsurpassed work ethic.

* Startups and turnarounds background.

* Expense reports.

* Superb time management skills.

* Operating System Windows 98/2000/XP

* Software Applications: MS Office (Word, Excell

spreadsheets, Internet Explorer, Access).

* Other proprietary systems-PeopleSoft, AMS, and Fulcrum.

Employment

Operation Manager

Syncreon-Richmond, VA

& Fredericksburg, VA March 2013- October

2014

< Manages staff by training, evaluating, motivating and

delegating work to assure department is meeting its goals

and consistently are producing results at the team level

< Liaise with other departments to establish a line of

communication that will insure the department is effectively

supporting the company's goals in all operating functions.

< Analyzes and solves organizational challenges

< Supports employees in their efforts to resolve operational

challenges.

< Operate the business within budget guidelines. P&L

Responsibility

< Provide direction, leadership, mentoring and training to

warehouse shipping and corporate logistics team.

< Provide technical logistics expertise on assigned area as

well as warehouse/retail expertise as needed.

Supervisor June 2009 to March 2013

Syncreon-Charlotte, NC

< Supervised overall operation of a 74,000 sq ft. facility.

< Assisted with contracts for Verizon Wireless.

< Interviewed and hired new employees.

< Supervised and trained employees on the implementation of

work instructions.

< Supervised the quality standards and compliance with all

OSHA and DMV standards.

< Assisted with P & L reporting for the Charlotte facility.

Fitter/Welder July 2007 to June

2009

Thomas & Betts- Lancaster, SC

* Remove high spots from finished product.

* Weld in flat, horizontal and vertical positions.

* Inspect welds and checked that critical measurements met

specifications.

* Report any discrepancies to quality department.

Warehouse supervisor February 2000 to

October 2006

W.H. Close Plant- Fort Lawn, SC

< Supervised and trained new hires.

< Executed daily work schedules with high level of

efficiency.

< Improved productivity goals by 25%.

< Supervised overall operations of a 120,000 sq ft.

facility.

< Supervised shipping and receiving operations for 33

employees.

Supervisor June 1997 to

November 1999

US census Bureau- Baltimore, MD

< Represented the city and community at professional

organizational meetings.

< Communicated with individuals of all ethnic backgrounds on a

daily basis.

< Recruited community members for projects and activities.

< Trained all new hires on policies and guidelines for the

city.

< Supervised and coached 21 employees in achieving their daily

goals.

Education

University of Maryland

Baltimore, Maryland

< Business Management Did not Graduate 22

Credits

REFERENCES available upon request

Contact this candidate