Customer Service Engineer

Curriculum Vitae – Dario Putignano

Personal Information

Family name: Putignano

First Name: Dario

Email: **.*********@*****.***

Nationality: Italian

Address: **, *** ***** ******, ***** Massafra (TA)

Phone contact: +39-340*******

Skype username: da.putignano

Work History

10/2010 – 10/2013: Web Developer

Dotcom Web Agency – Piazza Pio XI, 5 – 74016 Massafra (TA)

Web sites, Ecommerce plantform - project, planning and development : ad hoc modules

implementation and customization of any still existent (with relative Integration Test,

Acceptance Test and any contingent Regression Test); Import/Export operations

implementation of datasets and catalogs (between different sources); daily update

implementation between material shop and virtual shop; graphic assembling; basic

search engine positioning (SEO implementation and improvement)

01/2012: IT Expert Commisioner in a public open competition

Municipality of Massafra – Via Vittorio Veneto, 15 – 74016 Massafra (TA)

Examination activity in an open competition for the vacancies of three policemen

04/2011 – 05/2011: IT Teacher

G.M. Sforza High School – Via Scotellaro, 34 – 74019 Palagiano (TA)

20 hours course of basic principles for implementing web sites

12/2010: IT Expert Commisioner in a public open competition

Municipality of Massafra – Via Vittorio Veneto, 15 – 74016 Massafra (TA)

Examination activity in an open competition for the vacancy of Massafra's police chief

07/2010 – 10/2010: Software Engineer and Developer

Siemens S.p.A. - Via Laurentina, 455 – 00142 Rome (RM)

Management, development and customization of libraries for Food&Beverage market

software, in particular of Simatic IT suite's modules

04/2010 – 06/2010: Developer, Tester (traineeship)

Wizard Consulting S.p.a – Piazza Cocuzza,30 – 00040 Pomezia (RM)

Developer and tester of a data integration, analysis, and reporting software

Education and Training

09/2010 – present: Chartered Engineer, Member in Italian Association of Professional Engineers

Sapienza University of Rome - Professional Practice Examination

I am currently licensed to practise in Italy and throughout the European Union

03/2010: Technical education course “Java Programmer”

HR Value - 65, Via Della Maglianella - 00166 Rome (RM)

12/2009: Master's Degree in Software Engineering - Course in Software and Services

Final mark 105/110

Sapienza University of Rome

Degree thesis in Semantic Web: “Data's integration based on ontologies: experimentation and

comparison between materialized method and virtual method on real application domains”

02/2008: Bachelor's Degree in Information Technology Final mark 105/110

Sapienza University of Rome

Degree thesis in Software Engineering: “E-booking: an event management plantorm”

07/2004: Secondary School Diploma Final mark 100/100

De Ruggieri Scientific High School – 17, Via del Santuario - 74016 Massafra (TA)

Languages

English: upper intermediate level - B2;

Italian: mother tongue.

Personal Skills

Technology skills

Programming languages:

Php, Html, Css, Xml, Javascript, Java, J2EE, JSP, servlet, C, C++

RDBMS:

MySql

Data Models:

UML, Entity–relationship model

Project Planning:

Function point estimation, Work Breakdown Structure, PERT Diagram, GANNT

Diagram

Software Testing:

Unit testing (white box, black box)

Operating system:

Windows, Mac OS, Linux.

Advanced knowledge and use of:

Microsoft Office Package, FTP, MVC paradigm

Good knowledge and use of:

Eclipse, Process management and analysis, software usability and quality

principles, information visualization principles, Mastro (Ontology-Based Data

Access management system)

Communication skills

A good, outgoing communicator, able to relate with people at all levels, showing

balance and availability, and having the flexibility of working well as part of a team and

on my own. A positive attitude towards customer service (matured especially in

Dotcom's work period) and good negotiation skills (matured also in finding band's dates

and coproduction agreement); smart in quickly grasping new technical information and

communicate that information to others in an understandable manner.

Organisational / managerial skills

Good organizational competences: adaptability, problem solving, team working,

ability to manage self and others and resources, including time and surrounding

circumstances to reach a specific goal with respect for work commitments (matured also

during a vineyard's management period, a long work in all its relatives phases, from the

first trim to the wine production and sale, and during my woofing period, in which hosts

offer food, accommodation and opportunities to learn about organic lifestyles, and

volunteers give hands on work in return; in this period in I worked as farmer, gardener,

receptionist, waiter, swimming pool service technician)

Other information

Driving Licence: Full Clean Driving Licence (B Category)

Interests

I'm a lover of music; I play bass guitar and I recorded two LP and one EP (each one self-

recorded) with my Italian band Tougsbozuka, an instrumental experimental power trio,

composed of two basses and drums (https://tougsbozukaaa.bandcamp.com/).

Moreover, I started recently writing novel, short stories, poem, using it as self-analysis

and self-cure exercise. I am also a roll film photographer: I shot with the aim of

documenting the cultural and social peculiarities I met during my travels, experimenting

with different techniques. Here my Portfolio: http://lefteyes.wordpress.com/

During free time, besides, I like running, swimming, playing football and basketball,

reading novels, video editing, cooking, walking and bicycling in old town centers and

countrysides.

04/11/2014

Contact this candidate