English Teacher
Resume:
NORIEL ESTRELLA BAÑES
Blk. *, Lt. *, Manga III, Nagpayong,
Pinagbuhatan, Pasig City, Philippines
*********@*****.***
OBJECTIVE:
To acquire a position in your institution that could make use of my ability, knowledge, skills, and potentials for
the benefit of the two parties involved.
SUMMARY OF QUALIFICATIONS:
• Graduated as Cum Laude with the degree of Bachelor of Arts major in English.
• Fluent both in oral and written English.
• Able to work with word processing applications like MS Word.
• Hard working, dedicated, fast learner and goal-oriented.
• Able to work with minimal supervision and can perform task under pressure.
EDUCATION HISTORY:
College: Cum Laude
CENTRAL PHILIPPINE UNIVERSITY
Bachelor of Arts in English (AB English)
Lopez Jaena St., Jaro, Iloilo City
June 2006-March 2010
• Awarded DEAN’S AWARD for:
-1st year (1st sem. and 2nd sem., SY 2006-2007)
-2nd year (2nd sem., SY 2007- 2008)
-3rd year (1st sem. and 2nd sem., SY 2008-2009)
-4th year (1st sem. and 2nd sem., SY 2009-2010)
• Completed Research and Thesis Writing
“Factors that Influence the Reading Preferences of Students in Literature”
Major Courses: Spoken English I and II, Literature (World, Afro-Asian, English, American, Philippine, Greek
Mythology), World Poetry, Literary Analysis, Literary Criticism, Effective Writing, Creative Writing in English,
Drama, Debate, Elements of Journalism, Interactive English, Advanced Global Communication in English I and
II, Research Paper in Language and Literature I and II, The Teaching of Reading and Listening, English for
Specific Purposes, The Teaching of Public Speaking, Principles & Strategies of Teaching
Extra Curricular Activities:
• President – Teatro, Sining, at Iba Pa, Central Philippine University, 2008-2010
• Vice President - English Society, Central Philippine University, 2009- 2010
• Committee – U- day Declamation, Central Philippine University, 2009-2010
• Tutor - Korean Students from Hoseo University, 2010
Secondary: Class Salutatorian
ILONGBUKID NATIONAL HIGH SCHOOL
Ilongbukid, San Rafael, Iloilo, Philippines
June 2003- March 2006
• Division Achievement Test Top Notcher
Ilongbukid National High School
2005-2006
Elementary: With Honors
ILONGBUKID ELEMENTARY SCHOOL
Ilongbukid, San Rafael, Iloilo, Philippines
June 1997- March 2003
PERSONAL INFORMATION
Date of Birth: May 20, 1990
Age: 24 years old
Gender: Male
Civil Status: Single
Religion: Catholic Christian
Father’s Name: Mr. Norman T. Bañes
Age: 47 years old
Occupation: Regular laborer (Machine Shop)
Mother’s Maiden Name: Nilda P. Estrella
Age: 47 years old
Occupation: Housewife
WORK EXPERIENCE:
Instructor/Lecturer
AMA Computer College
Silver Tree Blg. One San Miguel ave., Ortigas center, Pasig City
May 2013 – June 2014
Key Duties and Responsibilities:
Check students’attendance and daily activities necessary for the subjects handled.
Evaluate students’ learning by giving them examination and graded recitation.
Manage classrooms by imposing protocol or rules and regulations.
Prepare lectures and discussions for each subjects handled.
Discuss lessons and provide activities to students.
Monitor students’ progress and performance.
Customer Care Representative
Virgin Mobile Canada
Sykes Asia Inc.
Shaw Blvd., Mandaluyong City, Philippines
August 2012 – April 2013
Key Duties and responsibilities:
Explain customer’s billing problems.
Fix cutomer’s technical problems with their handset.
Address customer’s inquiries and needs about their phone service.
Work on getting high scores through Customer Satisfaction survey.
Learn and develop cammarraderie within the team for a healthy competition.
Ensure quality customer service experience by answering customers’ concerns.
Advanced Customer Service Representative
Parlance System Inc/Dish Network Satellite Service
SPi Global (previously known as EPLDT Ventus)
Molo, Iloilo City, Philippines
April 2010 – January 2012
Key Duties and Responsibilities:
Explain billing inquiries and disputes.
Upsell the company’s services promotions.
Address customer’s inquiries about setting up an account.
Provide assistance in fixing technical problems with their service.
Set-up customers’ account and explain discountws and promotions.
Process customers’ payment for their Cable service through credit card.
Leard and develop cammarraderie within the team for a healty competition.
Report technical problems to technicians for immediate replacement of the equipment.
REFERENCES:
Rosalyn Verdeflor
Supervisor, Dish Network Account
SPi Global
Molo, Iloilo City
Prof. Ma. Ivy V. Agreda
Physics Instructor
Northern Iloilo Polytechnic College
Brtc. Viejo, Iloilo
Prof. Robert John O. Robas
Instructor/Program Head CAS
AMA Computer College Pasig Campus
Silver Tree Blg., San Miguel ave. Ortigas Center, Pasig City
MISCELLANEOUS
Excpected Salary: Negotiable
Availability: Immediate basis
I hereby certify that the above information are true and correct to the best of my knowledge.
Contact this candidate