Customer Service Executive
Resume:
Sector-*,Pushp vihar,
New Delhi-110017
Mobile No-971*******
VARUN MAMGAIN Email - *****.*******@*****.**.**
PERSONAL DETAILS
Date of birth 12 September 1988
Father’s Name Mr Narender Dutt
Gender Male
Marital Status Unmarried
Language Known Hindi,English,French
Nationality Indian
OBJECTIVE
To utilize my skills in an environment that offers opportunity to learn and grow with and
within the organization through hard work, dedication and team effort.
Seeking a challenging & responsible position in your organization to use my skills &
knowledge and have the flexibility to adjust myself in any new environment.
PROFESSIONAL EXPERIENCE
Worked at “Le Passage to India” as an Executive, from December 2010 till December
2011.
Managed Inbound Tour Operation for German and Swiss Market.
Ensure all the bookings and reservations are processed accurately.
Responding to all phone enquires promptly, courteously and in a friendly manner.
Booking rail, hotel and domestic air travel.
Ensuring travel brochures are displayed prominently.
Advising clients on travel arrangements.
EDUCATION
YEAR INSTITUTION DEGREE/ CERTIFICATE
2011 Post Graduate Diploma course in College of Vocational Studies,
Travel & Tourism University of Delhi
2010 Certificate course in French College of Vocational Studies,
language University of Delhi
2009 B.A.Prog, Travel & Tourism Shaeed bhagat Singh College,
University of Delhi
12th Board, CBSE
2006 New Green Field Public School,
Saket
10th Board, CBSE
2004 New Green Field Public
School,Saket
PROFESSIONAL QUALIFICATION
Completed one year certificate course in French language from University of Delhi.
Basic Knowledge of computer, MS word, MS Excel, Power Point, etc.
KEY SKILLS
Experienced in working with reservation systems and transactions process.
Strong travel coordination skills.
Strong customer service skills and proficient in office duties.
PROJECTS
Managed ICC Cricket World cup 2011 operations.
Familiarization tour to Rajasthan.
SEMINARS
Participated in a workshop organized by Think Inc for Operation’s team held at Le
Passage to India.
INTEREST AND HOBBIES
Playing football and Cricket.
Listening music.
Surfing Internet.
Contact this candidate