Business Manager/Operations Manager
Resume:
SEAN MCKENZIE
***** ******* **** *****, ********, Texas 77713
*******@*****.***
BUSINESS MANAGER / OPERATIONS MANAGER
QUALIFICATIONS PROFILE
Accomplished, performance-focused, and hands-on professional, with well-rounded business operations management experience;
complemented with leadership skills in delivering vision, innovation, and strategic plans as well as overseeing business
initiatives for various industries. Additional qualifications include:
– Commended as an effective and results-driven manager; adept at applying programs to escalate company productivity and
maximize resources
– Strategic team player; with the ability to lead, motivate, and mentor teams toward personal and organizational
development and the attainment of organizational objectives
– Effective leader and articulate communicator; skilled at establishing positive work relationships with executive
managements and high-profile personnel.
– Technically proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Sage/Peachtree
AREAS OF EXPERTISE
Strategic and Tactical Planning Program Development and Implementation
Financial Administration Revenue Growth and Business Expansion
Continues Process Improvement Customer Service and Relations
Cost Reduction and Budget Optimization Regulatory Compliance and Standards
Operations Management Leadership and Training Development
PROFESSIONAL EXPERIENCE
OIL AND GAS CONSTRUCTION COMPANY - Beaumont, TX
Director of Operations/General Manager/Executive Business Officer 2010–Present
- Work closely with the president by providing direct communication on company finances; while strengthening the
organization’s financial aspects to support operational expenses.
- Assume full accountability in overseeing all facets of business operations and drive the overall achievement of
organizational objectives.
- Manage direct reports including company management executives, accountable for development and execution of policies
and procedures for startup company’s administrative personnel and project managers.
- Closely monitor and evaluate general ledger on quarterly and monthly basis for accuracy; while maintaining active
involvement in payroll, accounts receivable and payable, as well as human resources and extensive B2B sales.
- Maintain direct communication with the upper management in driving key efforts for multibillion-dollar petrochemical
facilities.
- Leverage technical skills in administering installation and maintenance of company accounting system into primary
server and 20 individual workstations.
- Earned fast-track promotion from director of operations to general manager and consequently as executive business
officer.
- Made substantial contribution in boosting company annual revenue from $1.9M to $12M increase.
- Drove efforts in the successful attainment of American Society of Mechanical Engineers (ASME) coded shop with R-
Stamp.
LANDRY’S RENT TO OWN - Beaumont, TX
Sales and Store Operations General Manager 2006–2010
- Fulfilled a wide-ranging tasks including cold calling, formulation of cost-effective methods for customer accounts
development, inventory control management, profit and loss, store-level loss prevention and safety training.
- Facilitated the hiring, interviewing, and training of associates; while overseeing merchandises and payroll
budgeting.
- Demonstrated unsurpassed management skills in enhancing customer accounts to more than 60% increase within a two-year
period.
DOUBLETREE HOTEL - Charlottesville, VA
Events/Banquet Department Manager 2005–2006
- Exemplified interpersonal skills in interacting with VIP individuals on a daily basis while managing all aspects of
event coordination and implementation.
- Rendered first-rate customer service through keen attentiveness to their needs.
- Received promotion from banquet server to department manager through demonstration of exemplary performance and
leadership skills.
- Gained selection as Employee/Manager of the Month for several consecutive months among more than 200 employees in
recognition for impeccable work ethic and outstanding customer service skills.
AARONS SALES & LEASING - Jennings, LA
General Manager 2001–2005
- Keenly managed and directed business operations related to sales and collections, including reviewing financial
statements, sales and activity reports, and performance data to gauge productivity and identify areas of opportunity for
improvement and cost reduction.
- Took charge of managing personnel, organizing work schedules, and delegating tasks.
- Achieved and surpassed all sales, collections, and revenue increase goals during tenure; obtained commendation for
attaining the highest collections and revenue increase.
MILITARY EXPERIENCE
UNITED STATES ARMY - Location
EAC Command Center/US Army Pacific Emergency Action Training Coordinator 1998–2000
– Earned service medals and one distinguished award in recognition for exemplary performance and leadership skills
during East Timor operation.
TRAININGS
Various Management Courses
Special Executive Management Training Programs
ACTIVITIES
Local Cub Scout Pack 85, Scout Master/Head of Scout Committee
Wesley United Methodist Church, Administrative Board Member
Contact this candidate