Customer Service skills, advanced level in computer skills, Office Adm

Chelsey Marie Holliday

*** ****** ****** **** ***** Airy, GA 30563

******************@*******.*** 706-***-****

Education Athens Technical College, Athens, Georgia

Pre Dental Hygiene and Dental Assistant Program August 2009-May 2012

Young Harris College, Young Harris, Georgia

Pre Dental Hygiene August 2008- May 2009

Work Experience Glen Ella Springs, Clarkesville, Georgia

Housekeeper/ Server, September 2007- August 2008

1. Helped clean and manage rooms

2. Worked with clients to better enjoy their stay

Young Harris College Clinic, Young Harris, Georgia

School Nurse's Secretary, August 2008- May 2009

1. Worked with students to assist with their health

needs

2. Took phone calls and messages

Texas Roadhouse Restaurant, Gainesville, Georgia

Hostess, June 2009- August 200

1. Greeted and seated customers.

. Demonstrated ability to communicate with kitchen

staff and coworkers

Camp Lone Hollow, Vanderpool, Texas

Camp Counselor, June 2010- August 2010

1. Taught and assisted in camp activities

2. Cabin guide where I acted as their leader and big

sister

Inoko Japanese Steakhouse, Athens, Georgia

Head Wait Server, January 2010-Januray 2013

1. Provided excellent customer service: Worked closely

with restaurant staff to ensure that orders were

served in an efficient manner.

2. Trained new staff regarding the restaurant's

procedures.

3. Collected payment and thanked customers prior to

their exit.

4. Managed waitresses.

Dr. James H. Farmer D.M.D. Dental Office

Office Administrator/ Part Time Dental Assistant May 2012- August 2014

1. Greeting patients

2. Assist patients when completing all important

documented forms

3. Verify and update patient's charts

4. Managed patient's records according to privacy

regulations

5. Scheduling appointments

6. Fill In cancellations and no-show appointments

7. Answering and directing calls

8. Presented treatment plans and prices to patients

9. Prepared Insurance claim forms for dental insurances

10. Collected and deposited payments

11. Prepared and mailed billing statements

12. Maintained a clean professional reception area

Computer Skill

13. Exceptional in Microsoft Word, Excel, Power Point,

Outlook, and Adobe

14. Some knowledge with Eagle Soft and Dentrix

15. Very familiar with any Microsoft software

16. Can work with both PC or MAC

Volunteer

Experience Scottish Rite Children's Hospital, Atlanta, Georgia

July 2009

1. Worked through Children's Wish Foundation assisting

with pre mature infants and their parents.

2. Assisted in album making for their new born infants.

J. Benjamin Patrick, DMD, Athens, Georgia

3. Shadowed the Dental Hygienist

4. Assisted with Periodontal charting into computer

Organizations

Sigma Beta Sigma Sorority, Young Harris College

Member, January 2009- May 2009

1. A sisterhood that focuses on academic excellence and

Christian values

2. Assisted in on campus social events

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