Customer Service Manager

Russ Lamb

Phone: 661-***-****

Email: ********@********.***

Manufacturing & Production Specialist

Dedicated and motivated professional with a diverse background in

Manufacturing, Production, Operational Management, and Customer Service.

Years of successful experience consulting on multifaceted projects,

streamlining internal processes, and fostering positive relationships with

a wide range of clients, stakeholders, and key business partners.

Consistently recognized for outstanding contributions to the bottom line.

Solid reputation for resolving complex issues. Commended for organization,

efficiency, and timeline management skills.

Areas Of Expertise

Manufacturing Processes Data Analysis & Reporting Customer Relations

Production Management Product Development

Lean Mfg. Practices Training & Team Building Resource Allocation

Planning & Logistics Six Sigma Certified Quality Assurance

Project Coordination Scheduling & Workflows Process Improvement

Materials Management

Professional Experience

ENCORE COMPOSITE STRUCTURES 2013-

2014

Assembler II

. General assembly of various carbon fiber aircraft components

. Bonding components together using resins

. Riveting components together using rivet guns and presses

spears manufacturing company 2012-2013

Production Manager

. Performed various operational and managerial tasks in support of

manufacturing processes

. Oversaw production and injection molding procedures for plastic

plumbing and valves

. Coordinated resources throughout the lifecycle from raw materials to

finished product

. Trained, mentored, and managed a staff of over 300 personnel on the

production floor

. Maintained 32 injection molding machines ranging in size from 200 tons

to 3000 tons

. Managed product assembly and component testing initiatives to ensure

quality control

creative automation company 1988-2012

Manufacturing Manager

. Planned and directed production activities as well as a team of

manufacturing personnel

. Assigned workflow tasks to staff members, coordinated schedules, and

determined priorities

. Inspected products and worked with subcontractors and suppliers to

confirm specifications

. Purchased materials as required for the fabrication of components and

finished units

. Directed all machining, welding, mechanical, and electrical assembly

of capital equipment

. Organized and executed departmental initiatives with the goal of

increasing productivity

. Analyzed data and implemented strategies to improve the quality of

products and services

Education & Training

antelope valley college

2005

Associate of Science, Marketing

glendale community college 1989

Engineering Major

u.s. marine corps

1984

Honorable Discharge

Technical Proficiencies

. MS Office Suite

. AutoCAD

. Gibbs (CNC)

. SolidWorks

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