Accountant

OBJECTIVE

To secure Accounting career opportunity that will enable the application

and expansion of knowledge gained through course studies and professional

experience to add value to the organization and enhance the client

experience

EDUCATION

Bachelor of Business Administration, Accounting

2014

> Georgia State University, Atlanta, GA

> Summa Cum Laude

> GPA 3.97 / 4.0

Relevant Courses: Audit & Assurance Services, Federal Taxation, Corporate

Finance, Cost and Managerial Accounting, Accounting Information System,

Business Communication, International Business, Economics

COURSE EXPERIENCE

Audit & Assurance Services

* Differentiated among the various types of auditing and the procedures

applied on financial statements audits and audits of Internal

Controls over Financial Reporting

* Evaluated the components of audit risk and the appropriate audit

approach to address the risks identified

* Applied the opinion formulation process to specific attestation

engagements

* Evaluated the auditors' responsibility on the audit engagement and

determined whether that responsibility was adequately fulfilled.

* Evaluated, integrated, and applied different types of audit

information and knowledge to form independent judgments

Federal Taxation

* Identified and discussed tax issues related to unique fact patterns

* Selected and applied various tax laws to special circumstances

* Made investment decisions based on knowledge of tax laws and their

effects

* Identified various tax forms and schedules and primary purposes

* Identified and discussed tax and non-tax effects on various business

entities

Accounting Information Systems

* Created system flowchart of a company's revenue cycle

* Controls on ERP Systems to determine reliability

* Identified and provided recommendations to correct weaknesses on ERP

systems

Business Communication

* Developed concise and effective business documents

* Delivered professional oral presentations

* Researched and compiled data for oral and written presentations

WORK EXPERIENCE

American Express Consumer Travel Network, Lawrenceville, GA

2007-2010

Senior Customer Care Representative

* Provided high quality and responsive support to internal clients

* Negotiated waivers and favors to reduce or recover financial loss

* Advocated on client behalf concerning vendor service and billing

discrepancies

* Researched, resolved and responded to client inquiries

* Prepared written travel itinerary proposals

* Served as liaison between client and vendor to address issues and

concerns

* Leveraged Preferred Supplier relationships to build and maintain Brand

loyalty

* Coached, supported and mentored reservations staff's involvement in

error reduction

* Prepared and presented resolution and cost savings reports to

management

* Communicated research findings and resolution to clients through

written correspondence

Executive Travel Consultant 2000-

2007

* Managed and maintained a relationship with 175 high end Centurion and

Platinum Card Members

* Researched and provided itinerary price and schedule options

* Arranged and coordinated Consumer and Business travel itineraries for

groups and individuals including - International and Domestic

Airline, Tour, Cruise, Hotel, Car and Private Jet reservations

* Educated and informed clients about the various card member benefits

and amenities

* Employed strong consultative sales technique relative to the

customers' needs

* Trained and mentored new hires

* Created and maintained client profiles

SKILLS SUMMARY

> Microsoft Office Word, PowerPoint and Excel Proficiency

> Excellent written and oral communication skills

> Exceptional time management and organizational skills

> Strong attention to detail

> Passionate about service and quality

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