Antonette Cox
Customer Service
**** **** ** ******* ** 77020
**************@*****.***
Home: 713-***-**** Mobile:832-***-****
To obtain a position in a company that will benefit from customer service
experience, education, and ability
to learn and adapt.
WORK EXPERIENCE
Inventory Control Specialist
Wal-mart – Humble, TX – September 2012 to September 2013
• Make sure the inventory is in the system correctly
Film Crew
AMC – Humble, TX – March 2011 to May 2011
• Provide customer Service
• Operated cash register
• Cleaning
• Ticket taker
Event Specialist
Cross mark-Plano, TX-March 2010 to December 2010
• Provide product demonstration to customers in a timely manner
• Provided excellent customer service
• Expressed appreciation and invited customers to return to the store
Customer Service Rep
Texas Portraits, LP – Humble, TX – September 2009 to December 2009
• Answering phones
• Sales
• Photography
• Marketing
• Booking appointments
• Running the studio when the manager is unavailable
Cashier
Wal-Mart – Houston, TX – July 2008 to September 2009
• Operating a cash register
• Assisting customers when needed
• Handled cash, credit and check transactions
Parks and Recreation
City Of Houston – Houston, TX – December 2007 to July 2008
• Cutting grass
• Cleaning parks
Cashier
Whataburger – Humble, TX – May 2007 to December 2007
• Operating a register
• Handled cash/credit transactions
Administrative Assistant
Beltway Medical – Houston, TX – November 2006 to April 2007
• In charge of the proper operations of the store
• Handled shipping and receiving, invoices, and placed orders
• Used medical terminology to communicate with doctors
• Answer calls from customers and vendors promptly and professionally
• Maintain clientele relations
• Perform general office duties: file, fax, copy
• Take appropriate actions in the absence of the supervisor
Customer Service Rep
Foley's – Humble, TX – September 2005 to March 2006
• Provided excellent customer service
• Handled cash/credit transactions
• Balanced cash register before and after each shift
• Worked in a fast paced environment where the ability to multitask was
required
• Maintained a clean and organized work area
• Assisted other departments as required
Customer Service Rep
Bold and Beautiful – Houston, TX – September 2004 to September 2005
• Provided excellent customer service
• Greeted customers and promptly assisted them with their purchases
• Maintained and stocked working area
• Handled cash/credit transactions
• Excellent team player
EDUCATION
Certificate in Medical Billing and Coding
MTI College of Business and Technology – Houston, TX
March 2006 to October 2006
High School Diploma
Humble High School – Humble, TX
December 2005
ADDITIONAL INFORMATION
General Office Skills (Phone, Fax, File, Copy)
Phone Etiquette
Great at Multitasking