Customer Service Manager
Resume:
JOYCE M. MOYER 'S RESUME
Page 1 of 3
Joyce M. Moyer
Escondido, CA 92026
**********@*******.***
SUBECTS: PRODUCTION/PLANNER /BUYER
OJECTIVE: I have held several positions as a senior buyer, planner;
supervisor, production scheduler,
managed a purchasing PWB cad department, scheduled and coordinated work
load ensured product arrived
on time, did expediting, interacted with customers I am very strong in
multi-tasking I have a working knowledge of 6 Sigma methodologies; I
understand have worked on the entire purchasing programs I have
listed here all of the programs I have worked on Microsoft Word, Email,
Apex, SAP Purchasing Program, PowerCerv, Excel, Agile Record Keeping, and
PowerPoint; Over the years I have been able to make the
work place enjoyable, for both employee plus the customers, while keeping
the company's agenda in
mind at all times
ALL OF MY PROCUREMENT PURCHASING EXPERENCE IS STARTING ON PAGE 2 &3
EXPERIENCE HIGHLIGHTS: (Call reference at the bottom of resume)
THE HOME DEPOT Billing Store 3101 08/16/2010 to 07/11/2014 (Moved back
to CA)
. Customer Service, Administration Duties
. Cashier at Front End, Contractors, Garden, Lumber
. 1 million dollars through put in past six months I hold a Platinum
Level award
. Sales interact with customers helping them find the product so they
can purchase it
UNITED STATES CENSUS DIVISION 03/15/09 to 08/16/2010
CLERICAL ADMINISTRATION, ENUMERATOR, QUALITY CONTROL
. Administration Clerical Duties
. Data Entry Critical Data
. Analyzing date and doing the day to day business
. Entered data on both the hand held computer plus office computers
. Investigated problems when the arose and solved them
. Interfacing and verifying information from resident neighbors
. Explain the program, marking spots on the GPS Census equipment
WAREHOUSE DEMONSTRATION SERVICES 10/2009 TO 08/28/2010 (SALES &
DEMONSTRATOR)
. Customer Service
. Sold and Demo different product
. Reported Sales for both number of products sold the dollar amount
. Part Time on Call when product came in for demonstration
JOYCE M. MOYER 'S RESUME
Date: NOVEMBER 6 2014
Page 2 of 3
CROWN PLAZA - 09-2006 to 01/2009 - Front Desk Associate, Night Auditor,
Hotel Inspector
. Night Auditing starting position plus Front Desk Supervisor Support
. Customer Service
. Making Reservations
. Hotel Inspector last position held
BEI SYSTRON DONNER INERTIAL DIVISION 03/2002 - 6/2006 (Moved to Billings,
MT)
SENIOR CONTRACT MANAGEMENT ADMINISTRATOR/SENIOR BUYER
. Interface with engineering and manufacturing
. All Purchasing was done on the computers
. Customer Service interacting with all suppliers
. Managing PCB/PWB projects
. Managing all suppliers/Vendors Contracts
. Purchase passive/active components; plus
. Purchase all Printed Circuit Boards
Berkeley Process Control, Point Richmond, CA 02-2000 to 03/2002 (Sold and
Company down sized)
SENIOR BUYER/PLANNER COORDINATOR
. Interfaced with engineering and manufacturing
. MRB and ERP
. Managed 6 Buyers and Material in stock Room
. Managed all PCB projects
. All Purchasing was done on the computers
. Customer Service interacting with all suppliers
. Managed all supplier/vendor contracts
. Purchased passive/active components
. Purchased all Bare Boards
. Completed Six Sigma Courses
Applied Bio Systems, Foster City, CA 04/1999 to 04/2000 (Down sized)
SENIOR BUYER / SUPERVISOR
. Sap, MRP, Microsoft Excel, Lotus Notes, MS-Word, File maker Pro,
Sherpa
. Interface with engineering and manufacturing
. Contract Negotiation on JIT suppliers
. Renegotiated and managed JIT contracts saved $45K on each contract;
plus daily actives
. All Purchasing was done on the computers
. Customer Service interacting with all suppliers
. All Purchasing was done on the computers
. Purchased passive/active components and Valves for DNA analysis
equipment
. Managed all my reports and correspondent
JOYCE M. MOYER 'S RESUME
Date: NOVEMBER 6, 2014
Page 3
of 3
8X8, INC Santa Clara, CA 04/1989 to 05/1999 (Division Sold to Sony off
Shore)
SENIOR BUYER MANAGER OF PURCHASING
Interfaced with engineering and manufacturing
. Sourced components and parts compatibility of products
. Ordered New Masking for 8X8 video chip and ordered raw wafers to be
built
. Coordinated printed circuit boards fabrication with manufactures
. Purchased passive/active component for video phones and Security
Products
. Interfaced with printers on graphic design and manuals for
manufacturing and trade shows
. Marketing Trade Show Coordinator for several shows a year
REFERENCE: Tonya Dawson, Home Department Head 406-***-****, Coralie,
Acting
CEO Home Depot 406-***-****, Bonnie Emter 406-***-****, Louise Jenkins
Cell Phone #
406-***-****, Home 406-***-****, Cathy Caswell Manager for W D S, (406)
252-6800,
Iva Conley 406-***-**** Manager General Manager of River Stone Billings
INN 406-***-****,
Judi Richard 408-***-**** Co-Worker & Friend, Astrid Anderson (707) 539-
4552) Co Worker,
Friend, Shelly Pena 406-***-****, Myrna Zarati 925-***-**** Co-Worker,
EDUCATION/TRAINING: Master printed Circuit Design Certification, Fairchild
Programming Functional/LSI Certification, American, Management
Certification, Hewlett Packard Procurement Certification, Microsoft Word,
Email, Apex, PowerCerv, Excel, Agile Record Keeping, plus Dawson College
Medical Coding/Billing Certification
SAP Purchasing System PowerPoint, Green Belt Training Certification, Six
Sigma Certification, Northwest Schools
Motel, Hotel Management Certification, Opera Financial System for Hotels
records keeping and billing and reports
Contact this candidate