Customer Service Representative
Resume:
Steffon Dunlop
Roosevelt, NY 11575
*********@*****.***
OBJECTIVE: To make a significant contribution to an organization.
Professional Summary:
• Innovative worker with a BS in criminology with extensive experience in customer relations.
• Possesses an extensive background in sociology and human behavior patterns.
• Creative thinker with advanced problem solving skills and experience in running a branch of a
global organization
EDUCATION:
• State University of New York at Old Westbury – New York August 2011 – May 2014
Bachelors of Science Degree in Criminology.
• Queensborough Community College – Bayside, New York August 2008 – May 2011
A.A.S in Liberal Arts
EXPERIENCE:
• Work-Study April 2006 – May 2007
Thayer Learning Center
• 550 hours of Community Service in the Kidder neighborhood.
• Worked as a Junior Staff member for physical training of Cadets.
Customer Service Representative/ Intern June 2007 – June 2010
Primerica Financial Services
• Resolved customer issues
• Performed clerical duties
Sales Associate June 2010 – Oct 2010
Walgreens Company.
• Performed cashier duties
• Performed customer service duties
President of The Rho Kappa Chapter Of Alpha Phi Alpha Fraternity Incorporated March
2013- May 2014
• Successfully supervised and ran the day to day operations of the Chapter
Vita Security- Armed Security trainee August 2014-
Present
ADDITIONAL SKILLS:
• Strong proficiency using Microsoft Word, PowerPoint and Excel.
• Excellent verbal and written communication skills.
• Great interpersonal skills
• Great learning skills
• Roberts Rules of order
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