Tapan Mukherjee

Present Address:-

**, ******** ********* ****.

Behala, Sakherbazar.

Kolkata-700008

e-mail: acgmp3@r.postjobfree.com

Mob : 704-***-****

Date of Birth: 02nd October 1968.

Objective: To associate with a reputed and dynamic Tourism service

provider.

Professional Experience

. Worked with Royal Avianca Air Trade and Tours as "Product Manager " from

January 2012 till 02 November 2014.

. Job responsibilities include development of new products at various

tourist circuits in India. Visiting principals, negotiating deals and

preparing packages after analyzing market demand. B2B marketing (Tour

Operators) Kolkata and Orissa / Assam is also my sole responsibility.

. Worked with a leading Kerala based hotel group & tour operator " Royal

Indian Holidays" as "Branch In charge-Kolkata" (residential) from January

2006 to November 2011.

Job responsibilities include Business development of our hotels & tours in

Eastern India to channel partners & corporate, identifying new market and

preparing tour packages according to their needs. Also promoting leading

brand of hotels in Kerala, Karnataka & Goa among corporate & travel agents, organizing audio visual presentations on our products to prospective

clients, arranging road shows at various parts of Eastern India for

promotion of our products.

( Worked with "Thomas Cook India Limited", as Branch Co-ordination

Supervisor in their out-bound leisure tour division.

Kolkata from April 2003 to December 2006 on a retainership basis.

Job responsibilities include branch co-ordination with central unit

(Mumbai), co-ordination and liaison with channel partners, East and North

East market development. Negotiating deals with overseas suppliers for

F.I.T. packages, liaisoning with consulates, telesales Back-office

operations in relation to tour bookings, itinerary planning, handling tour

files individually, pre tour briefing to passengers. Documentation in

respect to Visa processing, issuance of overseas mediclaim policy, MAAS

(Meet and assist in group departures / movement) co-ordination falls under

my responsibility. In the absence of front line executives I also handle

the front desk, which deals mainly with walk in clients. Also preparing

channel partner commission statement and monitor the disbursement falls

under by job profile.

( Worked with "Lari Travels Pvt. Ltd" (Division of The Everest Hotel,

Kathmandu) as Manager-Tour Operations from Jul 2001 to Mar 2003

I was looking after product development and corporate sales, backing up

sales team, following up with the enquiries generated through direct Sales,

advertisement etc. I was solely responsible for budgeting, marketing

strategy and advertisement planning. Day to day looking after the office

administration was also under my purview.

( Moved with "Travels & Rentals Pvt. Ltd" as Corporate Manager at their

Shillong Branch from Oct 1996 to June 2001.

Was looking after their entire operations in Shillong branch covering

Missionary, Corporate and Agency Sales,coordination with head office for

ticketing, looking after day-to-day branch accounts, monitoring sales

target, handling inbound tourists sent by various branches. I was also

responsible to look after the technical modalities of the branch and to

sort them out with the local authorities, recruitment of staff and also

train them to meet the branch target.

Have received an award from His Majesty's Government of Nepal for my

outstanding performance in promoting Nepal in 1998 (Visit Nepal Year).

( Shifted to "Modiluft Limited" as Traffic Assistant and later on promoted

as Senior Traffic Assistant and then as Station Manager Silchar from Nov 93

to Sep 96.

Handling Passenger, Baggage, Cargo at the airport, Check-In, Ramp Control,

preparation of load and Trim Sheet for B-737 (400 & 800 Series). Training

of new recruits, liaison with Travel agents, airport ticketing, Gabriel

computerized Reservation, I was solely responsible to handle the entire

Operations of Silchar sector starting from recruitment & training of staffs

to setting by the city and airport base for a smooth launch and operation

of the airline.

( Initiated career with "Peerless Hotels & Travels Ltd" as Trainee

executive & later on promoted as Junior Executive. Sep 91 to Oct 93.

Responsible for in-house ticketing and later on transferred to the tour

department and was accountable for domestic tours, hotel bookings, and car

rentals. I have independently escorted tours to various parts of India,

Nepal&Bhutan.

3

Educational Qualification

Graduate (B.Sc-Bio) from CalcuttaUniversity.

Professional Qualification

( Passed IATA-UFTAA diploma Course.

( Passed 1-Year Travel Tourism & Hotel Management Course.

( Passed 3 year diploma course in Japanese Language from Consulate General

of Japan

Kolkata

( Completed 6 weeks certificate course in Professional Selling & Marketing

sponsored

by ITC.

( Undertaken Galileo CRS (Computerised Reservation System) training course

in Delhi

Sponsored by Galileo India and secured top position with 98% marks.

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