Customer Service Representative

Elizabeth D. Pierce

*** ******** **

Greenwood, SC 29649

864-***-**** or 864-***-****

Professional Experience

Sykes Enterprises Inc, Greenwood SC Sept 2009 to Aug 2014

Customer Service Representative

. Customer service for an In-bound call center for AT&T Mobility

. Assist customers with issues concerning their bills or service not working

. Work with customers to add additional services.

Self Regional Healthcare, Greenwood SC Oct 2007 to Mar 2009

Safety Assistant

. Served customers by assisting them with locating different parts of the hospital

. Patrolled halls and parking lots

. Assisted visitors to the emergency room in locating their family members and got them to the

correct patient rooms

Friedman's Jewelers, Greenwood SC Jan 2007 to Aug 2007

Sales Clerk

. Customer service and sales, including cashier,filing,shipping and receiving merchandise, and

processing credit applications

. Held cashier key, opened and closed the store, and made bank deposits

Ultra Diamonds, Gaffney SC Dec 2006 to Jan 2007

Sales Clerk

. Customer service and sales, including cashier,collections,processing credit applications and

shipping and receiving merchandise

. Answered telephone and other general duties

Friedman's Jewelers, Spartanburg SC Aug 1999 to Dec 2006

Sales Clerk

. Customer service and sales, including cashier,collections,processing credit applications,and

shipping and receiving merchandise

. Conduted general office duties including filing,answering telephone,key holder,opening and

closing the store, and making bank deposits

Murphy Cadillac Pontiac GMC, Spartanburg SC Jan 1998 to Oct 1998

Office Assistant

. Customer service,cashier,and switchboard operator

. Conducted accounts payable and accounts receivable,assisted with payroll,billing,and titles

. Helped with general office duties including filing and key holding

Dick Brooks Mitsubishim Spartanburg SC Jul 1997 to Jan 1998

Office Assistant

. Customer service

. Assisted with warranties,titles,billing,accounts receivable,accounts payable, and operated

switchboard

First Federal Bank, Spartanburg SC Jan 1997 to Apr 1997

Secretary

. Secretary for the Vice President of contractor loans and customer service

Murphy Cadillac Pontiac GMC, Spartanburg SC Jun 1989 to Dec 1996

Office Assistant

. Customer service, cashier and switchboard operator

. Conducted accounts payable and accounts receivable, assisted with payroll,billing,and titles

. Helped with general office duties including filing and key holding

Roses Department Stores, Spartanburg SC Sep 1986 to May 1989

Department Manager

. Customer service.cashier,supervisor

VOLUNTEER EXPERIENCE

Red Cross Jan 2012 to Present

. Help Lakeland county citizens when there is a disaster as a team member of DAT (Disaster

Assessment Team)

. Customer service,manage case files,make necessity kits, and other clerical work

Greenwood Presbyterian Church Apr 2010 to Present

. Volunteer in nursery, and kitchen staff

. Assist with Vacation Bible School in summers

Child Evangelism Fellowship Aug 2013 to Present

. Volunteer as a Good News Club team member by sharing gospel with children

EDUCATION

Chesnee High School May 1985

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