Customer Service Sales Associate

Banasree Dasgupta (Lipi)

**** * ********* ***, *******, KS 67002

Phone 316-***-****; *************@*****.***

OBJECTIVE:

Positions that will utilize over 14 years' experience with increasing

responsibility in different financial institutions including three banks

and two mortgage lenders.

WORK EXPERIENCE

Teller Bank of America 2011- Present

Process financial transactions with a high degree of accuracy

and take care of customer needs. Besides handling deposits and

withdrawals, cash checks, sell traveler's checks and money

orders, complete Currency Transaction Report (CTR) and collect

loan payments.

Teller & Marketing Coordinator Liberty Bank 2006- 2009

Provided good customer service, set up accounts, accepted

deposits and withdrawals, processed loan payment, transferring

money between accounts and issued traveler's checks, savings

bonds etc. Introduced and sold bank products to specific

customers through needs identification, maximizing profitable

relationship.

As a Marketing Coordinator, managed online promotional items

catalog, choose & order all promotional items, bank supply, and

maintained necessary inventory to meet needs for special events.

Teller, Community Savings Bank 2004 -2006

Received and processed teller transaction accurately & timely. I

processed cashiers checks, money orders and savings bonds. Also,

processed treasury tax payment.

Sales Associate, Younkers and Sears Lindale Mall Cedar Rapids, Iowa

2001-2004

Operated Cash register and provided customer assistance.

Westaff Employment Agency, Waterloo, Iowa 1998- 2000

Worked for the temporary employment agency and was placed at the

following positions:

Data Processor, Control-O-Fax, Waterloo, Iowa

Duties included office work, updating data, and verifying

information.

Loan processor GMAC mortgage, Waterloo, Iowa

Processed loan application using financial software;

responsibilities included verifying information, taking

corrective action, if necessary and finally entering information

into a database.

Loan application processor, Principal financial groups,

Waterloo, Iowa

Used 'Folio Views' program to enter information/data from client

applications. Responsibilities included compiling information,

updating existing accounts, and making sure that the information

is consistent.

Sales Associate, J.C. Penney, Waterloo, Iowa 1998- 1999

Operated cash register and provided customer assistance.

EDUCATION

Bachelor of Social Science (Political Science) 1995

M.C College, Sylhet, Bangladesh

TRAINING AND SKILLS

Certificate, Information Processor Program 2000

Hawkeye Community College, Waterloo, Iowa

Other Skills

Typing Speed 40 wpm; Computer skills: Microsoft Office (Word, Excel,

PowerPoint)

REFERENCES

Available upon request

Contact this candidate