Isabel Vilela
**** ******** ***** ~ Silver Spring MD 20906
Cell 301-***-**** ~ ********@*******.***
****-******* ***** *****`, Bethesda, MD
Salon Coordinator
Provide direction and management of all business processes of this
privately held hair salon. This includes all aspects of the customer
experience, handling all cash/credit transactions, tracking sales revenue
and month end closings, purchasing and hiring and training of staff.
Report directly to the owner. Accomplishments include:
. Implementation of a seamless process for the customer from the time
they enter the salon until they exit for an unmatched customer
experience.
. Organize and manage the daily salon files, which requires extensive
data entry.
. Schedule and direct staff meetings to constantly strive for
improvements to the business.
. Carefully manage all purchasing transactions for both internal
supplies and retail sales.
2006-2009 Century21 Trademark, Rockville, MD
Real Estate Agent
As an agent for Century21 I obtained clients and managed the process of
residential housing transactions. This included providing market research,
contacts for mortgage lenders, home inspectors, etc... Accomplishments
included:
. Aggressively negotiated contracts to maximize the financial outcome
for clients.
. Obtained prospective clients through sales driven marketing campaigns.
2005-2006 Diversified Financial Mortgage, Rockville, MD
Mortgage Loan Processor
2002-2005 At The Beach Tanning, Rockville, MD
Store Manager
Skills- Bilingual in Portuguese and Spanish. Microsoft Office. Detail
oriented matched with a strong work ethic.
Education
A.A., General Studies, Montgomery County Community College, May 2004