Quality Assurance Nurse
Resume:
Natalie C Achuo
***** ****** **** ******* ** 77034 ************@*****.***
WORK EXPERIENCE
LVN Providian Healthcare Inc October 2013 -
Present
Case Manager/Quality Assurance nurse full time
Full Time - Analyze, review and report on charts, charting trends, and quality assurance indicators.
Update and coordinate with the supervising nurse and external clinical staff regarding changes in the
patients’ treatment plans when necessary. Monitor compliance to policies and procedures including
but not limited to clinical documentation. Resolve charting issues and recommend changes to
procedures. Update corrections on documentation after retrieval from appointed nurse(s). Assist the
quality department with surveys and audits as assigned. Assist with professional education activities
to encourage professional skill proficiency for all agency clients. Accept/Deny patient referrals.
Review, analyze and audit Therapy notes. Compare 485 to nurse notes to ensure compliance.
Teach all new employees the computer database and conduct all new employee training/orientation.
LVN Residential Home Health Services LLC June 2010 to
Present
Case Manager/Quality Assurance nurse full time From June 2010-October 2013
Full Time - Analyze, review and report on charts, charting trends, and quality assurance indicators.
Update and coordinate with the supervising nurse and external clinical staff regarding changes in the
patients’ treatment plans when necessary. Monitor compliance to policies and procedures including
but not limited to clinical documentation. Resolve charting issues and recommend changes to
procedures. Update corrections on documentation after retrieval from appointed nurse(s). Assist the
quality department with surveys and audits as assigned. Assist with professional education activities
to encourage professional skill proficiency for all agency clients. Participate as a consultant in the
implementation of chart review tools, standards of care, and outcome measures. Conduct In-
services for nurses and CNA’s every other month. Manage payroll. Accept/Deny patient referrals.
Check insurance eligibility. Supervise Administrative Assistant. Review, analyze and audit Therapy
notes. Compare 485 to nurse notes to ensure compliance. Teach all new employees the computer
database and conduct all new employee training/orientation. Interview potential employees. Meet
with marketer bi weekly to discuss referrals sources and plan marketing strategies. Maintain charts
for infusion patients, including lab work, H&P, faxing orders/OASIS and updates to doctor and
infusion company. Coordinate care with therapy companies, nurses and patient regarding
scheduled visits.
Field Nurse June 2010 - Present
Responsible for providing quality, comprehensive nursing care in the home. Including lab work,
teaching, and other nursing duties as prescribed by physician in the plan of care. Coordinated
with office staff, patients doctors office, in regards to patient care.
LVN Triumph Hospital of Clear Lake March 2010 to August
2010
Provided nursing care by performing complex nursing procedures and prescribed medical
treatments to up to seven patients at one time. Observed and assessed patients' conditions and
behavior; assured patient safety and stability; reported significant changes to the charge nurse and
physician. Reviewed patient’s records; took vital signs, glucose monitoring, assessed current
condition and pain level. Administered blood products, IV fluids and medications per physicians’
orders to patients. Performed laboratory work, and prepared specimens for the laboratory and
reviewed the laboratory test results and followed up with the physician. Educated patients and
families about their diagnosis, prognosis and treatment options. Monitored patients for the toxicity
and side effects of certain drugs such as digoxin and vancomycin.
LVN Clear Lake Regional Hospital August 2008 to March 2009
Provided specialized oncology nursing care to by performing complex nursing procedure and
prescribed medical treatments. Observed and assessed chemotherapy patients' conditions and
behavior; assured patient safety and stability; reported significant changes to the charge nurse and
physician. Reviewed patient’s records; took vital signs, assessed current condition and pain level.
Administered chemotherapy injections and certain chemotherapy drugs, blood products, IV fluids
and medications per physician’s orders to patients. Performed laboratory work, and prepared
specimens for the laboratory and reviewed the laboratory test results and followed up with the
physician. Educated patients and families about cancer diagnosis, prognosis and treatment options.
Monitored patients for the toxicity and side effects of chemotherapy and radiation therapy.
LVN Park Manor of South Belt April 2008 to August 2008
In charge of two halls on the night shift that houses about 60 + residents. Provided efficient and
competent hands -on care for all patients. Dealt with patients that needed IV antibiotics and/or tube
feedings. Supervised up to 6 nurse aids at a time. Monitored patients and reported adverse
reactions to medications or treatments immediately to the responsible doctor. Gathered information
from patients, including their health history and how they are currently feeling to help determine the
best course of care for a patient. Maintained good communication between families, patients, and
staff at all times.
Office Manager Pearland Martial Art Center February 2007 to September
2009
Maintained the office so that it runs smoothly and effectively. Projected a professional image
through in-person and phone interaction. Answered telephones, booked appointments, and kept up
with the Presidents of the Company’s daily schedule which included setting up and coordinating
meetings and conferences. Researched, priced, and purchased office furniture and supplies.
Performed a wide variety of office/clerical duties that included Microsoft Word, Excel, Publisher,
PowerPoint, and Outlook as well as running a Macintosh computer. Perform general clerical duties
to include but not limited to: photocopying, faxing, mailing, and filing. Sign for and distribute UPS/Fed
Ex/Airborne packages. Maintained a hard copy and electronic database system. Meet and greet all
students, set up schedules and handle contracts. Responsible for internal and external marketing.
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