Sales Supply Chain

Arvind Kr Singh

B - ***,Rama Park, Mohan Garden, New Delhi -110059

Contact: [pic][pic][pic] +91-921*******/ 981-***-****; E-mail:

***.**.*****@*****.*** / ***.**.*****@*******.***

Logistics & Supply Chain Management Profile

Logistics & Supply Chain Professional with ~14 years of diversified

experience in managing Logistics, E-Commerce Fc, Warehouses,

Transportation, Admin & Purchase across the various industrial verticals

and seeking challenging and senior Mgmt assignments in the same fields.

Industry Preference: E-Commerce, 3pl, Manufacturing, Automobile, Tyre,

Electronic, Healthcare, Hi-Tech Engineering, FMCG, Consumer durable,

Apparels, Lifestyle & Publications.

. Possess in-depth exposure to the entire spectrum of Logistics & Supply

Chain spanning planning, directing, coordinating activities of buyers,

purchasing officers and related workers involved in purchasing

materials, products and services. Currently functioning as GM-

Fulfillment Operations with Delhivery (SSN Logistics Pvt. Ltd.

. Proven ability in inventory management & control, end to end

distribution setup, demand/supply planning, quantitative & qualitative

analysis of warehouse inventory.

. Well versed in warehouse setup & transportation vendor management,

Budget planning, Vendor Negotiation and Purchase.

. Significant exposure in control of department budgets, development &

implementation of purchasing/ contract management instructions,

policies and procedures.

. Expertise in problem resolution coupled with strong communication and

interpersonal skills.

My direct involvement includes as below mentioned corporate alliances:

Snap Deal ~HM ~Mantra ~ Tolexo~India Times ~Mezor Brand ~ Hectors ~ LG ~

HP ~ GE ~ JCB ~ IBM ~Intex ~Tarz ~ SDPL ~ Sharp ~ Spice ~ Canon ~ Epsom ~

Philips ~ Su-Kam ~ Kuttons ~ Le-Cooper ~ Reliance ~ Life Style ~ Haworth ~

Sharp ~ TATA Tele ~ Hitachi Air conditioners ~ Shoppers Stop ~ Dow Chemical

~ Honda Motors ~My Way Digital ~ Panasonic India ~ Cafe Coffey Day ~ Riso

(I) Pvt Ltd ~ Pantaloon Retail ~ Moserbaer (I) Ltd ~ Maruti Udyog Ltd

~Continental Automotive ~ Coffee Day~ Shelkha Marketing ~ Uniflair (I) Pvt.

Ltd ~ Imation (I) Pvt. Ltd ~ Radhnik Export Pvt. Ltd Navshiv Retail Pvt.

Ltd ~ Wynn Telecom Pvt. Ltd ~ Spice Mobile ~ Meridian Mobile ~ HCL

~Toshiba~ Hero Honda Motors Ltd ~ Verifones (I) Sales Pvt. Ltd ~ eSys

Information Technology ~ Mirc Electronics Ltd (Onida) ~ Esaote Asia Pacific

Diagnostic Pvt. Ltd ~ Contitech (I) Pvt. Ltd-Good Pack ~ Blue Star ~Daikin

Air conditioning ~ Sennheiser Electronics (I) Pvt. Ltd ~ Taylor & Francis

(I) Pvt. Ltd. ~ Springer (I) Limited, Geseic ~ Giesecke & Devrient ~

Castrol ~ Osram (I) Pvt. Ltd ~ Kellogg's (I) Pvt. Ltd ~ Good year ~

Bridgestone ~ DLF Brand ~ Luminous power ~ Carborendum Universal ~

Honeywell ~ Continental transmission etc

KEY RESULT AREAS

Logistics/ Supply Chain Management

. Manage facilities & logistics and implement processes & systems aimed

at optimizing costs, effort and resources.

. Liaise with external agencies, local vendors & contractors in

compliance to regulations and policies.

. Focus on storage, accounting & issue of materials to users including

sending enquiries, preparing comparative statement and purchase order

files.

. Conduct periodic review of procurement status of items and initiating

actions as required.

. Impart need based training sessions for team members and business

associates.

Warehousing & Distribution Management

. Liaise with suppliers to ensure compliance to material delivery

schedule.

. Develop new potential suppliers and adding value to the procurement

process.

. Analysis of market & delivery systems to assess present and future

material availability.

. Plan for inland transportation & milk run for local delivery within

the city.

. Coordinate with LCL/ FTL players with regards to load consolidation

and rate optimization.

Logistics Project Management

. Coordinate with various support teams in compliance to project

delivery schedules and other SLA parameters.

. Organize Factory Shifting & manage O.D.C / O.W.C, General Cargo from

project location to PAN India.

. Mobilize equipment, operation crew; lease, hire and outsource

equipments for various projects.

Client Relationship Management

. Develop & maintain productive business relationship with customers

aimed at maximizing customer satisfaction.

. Prioritize & align deliverables to business requirement of clients.

. Ensure prompt resolution of client issues and identify potential

performance bottlenecks for smooth functioning of operations.

Infrastructure/ Facilities Management

. Select sites for warehouses; manage finalization & documentation for

taking premises on lease.

. Ensure implementation of standardized lease agreements across India.

. Coordinate with Real Estate Agents, identify property, negotiate with

property owner and finalize floor plan with the Management Team.

. Finalize security contracts for offices & sites; prepare safety norms

& arrange for adequate insurance cover for organizational assets.

Vendor Development & Management

. Select & develop vendors for meeting various facility requirements of

the organization.

. Monitor service level agreements with vendors in compliance to SLA

parameters.

. Manage bills of various vendors and ensuring smooth payments for the

same.

. Ensure compliance to AMC's of warehouse assets/equipment.

Sales Support & Solution Design

. Render support to the sales team in identification & finalization of

deals with potential clients.

. Demonstrate organizational capability in logistics & supply chain

operations to prospects/ clients.

. Develop customized solutions aligned to business requirements of

clients.

. Set up designs & layouts for implementation of new warehouse projects.

ACADEMICS

. MBA (Material Management), IIBPS Institute of Business & Professional

Studies, 2011

. PG (Logistics & Supply Chain Management), Amity University, Noida,

2009

. PG Diploma in Computer Application, (IGNOU), 2005

. B.Sc. (Physics, Chemistry & Biology, Magadh University Bodh Gaya, 1998

TRAININGS/ CERTIFICATIONS

. CII Conference on Cost Reduction & Warehouse Automation

. CII Conference on RF-ID Solutions for the Supply Chain

. Actively Participated (India Expo Centre 2012 & other)

. Training of Project Management (ODC/ OWC Movement)

. Certificate in Office Automation & Computer Applications

. Orientation Course - Material & Warehousing Management

. Orientation Course - Packaging and Handling

. Orientation Course - 5-S & Total Quality Management (TQM) .

. Training - Awareness & Implementation of ISO 9001

. Training - JIT Concept & Process Management

PROFESSIONAL AFFILIATIONS

. Member of the Indian Institute of Materials Management (IIMM)

PROFESSIONAL EXPERIENCE

Delhivery (M/s SSN Logistics Pvt. Ltd.)

G M -Fulfillment Operations (E-Commerce) (Apr, 8th 2014 to Continue)

Responsibilities:

. Take care of entire planning process, including procurement, FIFO/JIT

/Visual Inventory control to increase inventory visibility and

velocity at the same time helping company reducing total cost and

cycle time

. PNL Accountability of fulfillment centre

. Responsible for making sure that each step of the process is being

performed effectively

. General Administration-Department including, Administration, Client

Support and Tracking & QA.

. Selecting sites for fulfilment centres; handling finalization and

documentation for taking premises on lease for Pan India.

. Defining month KRA for reporting colleagues, performance evaluation

and periodical feedback to the Vice president.

. Monitoring estate related functions including maintenance of

facilities and AMC of all capital goods.

. Ensuring services like Client Support, housekeeping, travel, mail

dispatch, local distribution, stationery requirement, company lease

agreements, DG, air-conditioning, plumbing, infrastructure repairs,

security, cafeteria, access control, CCTV, etc.

. Developing and implementing key procurement strategies / purchase

schedules from the vendors and ensuring alignment with organisational

objectives.

. Handling all the bills of various vendors and ensuring smooth payments

for the same.

. Monitoring service level agreements with vendors and handling AMC's of

office assets/equipments.

. Working closely with engineering team and responsible for integration

of new Setups.

. Reporting to the Vice President-Fulfillment Delhivery.

Hellmann Worldwide Logistics (I) Pvt. Ltd.

Sr. Manager (Contract Logistics & Consulting -North), Jan 2011 to 7th Apr

2014

Responsibilities:

. Streamlining of Warehouse Operations to maximize productivity

. Pre & post sales Cappex planning (Budgetary work out)

. Render sales support and analyze requirements of new warehousing

clients

. Identity networking with effective client; generating business from

existing account and achieving profitability and increased sales

growth.

. Recruiting, training, KRA fix-up of ground ops team and conduct

performance to ensure efficiency in sales and operations and meeting

up individual group target.

. Ensure compliance to process controls through warehouse audits.

. Develop & maintain productive business relationship with major

customers.

. Render sales support and analyze requirements of new warehousing

clients.

. Focus on streamlining of supply chain operations to maximize

productivity.

. Define monthly KRA & conduct performance evaluation of team members

and periodic feedback to the HO.

. Conduct training sessions for operation staff aligned to business

requirements.

Projects:

. Osram Plant Shifting from Sonipat (HR) to China (Activity involves:

Lifting packing & transportation of heavy equipments.

Jayem Warehousing Pvt. Limited (A Unit of Jayem Logistics)

Sr. Manager Operations (North India), Oct-2008 - Jan 2011

Responsibilities:

. Implemented remedial measures aligned to resistance & performance

gaps.

. Focused on implementation of new projects, operation monitoring,

setting up of new warehouses and vendor development. Reviewed &

analyzed customer complaints, coordinated activities related to

distributor set up.

. Optimized resource utilization aimed at maximizing productivity and

minimizing costs.

. Involved in setting up layout & operations; analyzed existing status

of warehouses.

. Developed & maintained productive business relationship with

customers.

. Focused on procurement of materials & office equipment.

. Optimized resource utilization and conducted training sessions aligned

to business requirements.

Projects:

. Designing & setting up of Wynn Telecom Warehouse 28 Location

. Moserbaer (NLC & E-Commerce)

. Epson (I) Limited (Reveres / Forward & Milk-run operation.

. W/h Consolidation as Multiuser facility

AFL (I) PVT LTD (FedEx (I) Pvt. Limited)

Asst. Manager (Warehouse & Operation), Dec 2005 - Oct 2008

Responsibilities:

. Functioned as Warehouse Manager for Samalkha New Delhi spearheading

activities related to north based Mother or Auto Ancillary

Manufacturers warehouses.

. Function as Business Coordinator-North India and direct reporting to

regional director

. Coordinated activities related to business development, warehousing,

logistics, operation management & customer care.

. Ensured compliance to warehouse SLA/SOP and delivery schedules and

other parameters and legal compliances.

Project:

. Delivery of "Hp Computer & Server Equipment" to all defense sites at

Jammu & Kashmir (J&K) Border Areas.

. Achievement of 125 Cr North Sales Target with team

. Warehouse Consolidation at Samalkha / Mohan cooperative / Chandigarh

as Multiuser facility

PAST ASSIGNMENTS

. TOTAL LOGISTICS (I) PVT LTD

Warehouse In-charge (Goodyear India Limited) - Coordination, Aug 2000

- Dec 2005

Operations In charge - Implant Logistics at Faridabad (Sept 2002 - Dec

2005)/ External Warehouse - Jammu & Kashmir (Aug 2000 - Sept 2002)

Transportation & Coordination for sister Concern Company M/s Surat

Goods Pvt. Limited From J&K Locations

PERSONAL DETAILS

. Date of birth: 25th December 1977

. Language Known : Hindi (Native), English

. Passport Number: J5267412, Date of Issue: 27/ DEC/ 2010, Validity :

26/DEC/ 2020

. PAN No. BBWPS5810A

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