Customer Service Quality Control

Dustin Bonakdar

******.********@*****.***, 858-***-****

***** ******* ***** **** #**, San Diego, CA 92131

EDUCATION

University of California, San Diego, Bachelor of Science, Electrical Engineering, Graduated on March 2010

TECHNICAL SKILLS

Proficient in CAD software for analyzing the analog and digital circuits

Proficient in Java, C/C++, Assembly, VHDL,Verilog HDL, and MATLAB

Proficient in scientific researching with creating laboratory reports using Word/Excel/PowerPoint/Outlook tools

PROFESSIONAL EXPERIENCE

Biomedical Service Technician at EDAN Diagnostics, Inc. San Diego, California March 2014-Present

Perform hardware and software diagnostics to repair the monitoring medical devices, such as patient monitors, electrocardiographic

devices, ultrasonic machines, fetal monitors, and veterinary devices. In addition, I trained surgeons, physicians, and nurses on all the

mentioned devices over the phone. Perform quality control on the new products to make sure they perform satisfactorily before

shipping out to the hospitals and clinics.

Host at Seasons 52 La Jolla, California May 2013 - Present

Escort guests to their reserved tables. Make reservations through open table system and make phone calls to confirm their

reservations. Assign tables to the servers and notify them about the arrival of the guests. Help the managers and servers

regarding all areas of responsibilities, such as cleaning tables and making arrangements through automatic operator system for

shipping USPS packages. Cash out servers on the cash register, process takeout orders, and balancing out the cash register.

Paralegal at Golchin & Associates Chula Vista, California January 2011 - December 2012

Assisted an immigration and criminal attorney to prepare immigration cases by translating foreign documents, submitting clients’

documents to immigration departments, responding to clients’ phone calls to update them on their cases, calling the attorney’s clients

to ask them to bring in more information and documents, and using the immigration database software to fill out the application

forms for each case.

Manufacturing Assembler at Vmax Vision Inc. San Diego, California January 9, 2011 - January 20, 2011

(It was a contract for a very short period of time.)

Assembled, Perfected, and developed the company’s medical device product including its prototype assembly, manufacturing

procedures and documentation, and quality control.

Quality Control Specialist at Fili D’Oro Inc. Poway, California January 2009 - December 2010

Inspected and evaluated linen products to document quality control as part of a random inspection process to insure 100%

perfection from the factory. Assisted customer service by responding to phone calls, faxes, and emails from 5- Star hotels and

resorts across the country.

TECHNICAL EXPERIENCE through UC San Diego (2005-2010)

Advanced Digital Design Project:

Implemented a Fibonacci number generator and a WEP Co-Processor using Verilog HDL and Xilinx Software.

Presented a research paper on NVIDIA’s Tesla with CUDA technology.

Design Techniques for Digital Systems:

Designed and implemented Altera FPGA to design combinational and sequential circuits, finite state machine in VHDL, and 8-bit

CPU.

Digital Circuit Design:

Used CAD software to use PSPICE with CMOS technology to design combinational logic related to static and dynamic gates and

to estimate delays in complex complementary gates.

Design of Biomedical Digital Image Processing:

Designed and processed 2D digital images in MATLAB by performing Canny and Gaussian edge-detection,

discrete 1D and 2D Fourier transforms, noise filtering, Gabor functions, Gaussian derivatives, color histograms,

and affine and Hough transforms techniques.

• Wrote a research paper on innovative methods for improving 5D biomedical imaging.

Object-Oriented Design for Data Structures:

Designed an arithmetic calculator in Java, C, and C++ (using OOD) by rewriting and implementing the codes for stack, linked-list,

hash table, and self-balancing binary tree, which was used to read from a disk and write to the disk the stored data related to

arithmetic calculations.

Contact this candidate