Customer Service Representative

Julie Santistevan

** * **** ******, *** # ***, East Orange. New Jersey - 07018

Cell PH # 303-***-****

Email-

*********@*******.***

Objective

Seeking a position of Customer Service Representative with a background in

patient care or customer care. Goal of helping others in their everyday

needs and making the company of employment more productive.

Education

Otero Junior College Associate of Arts in Nursing

Otero Junior College, La Junta Colorado Attended February 2010-2011

Associate of Occupational Studies in Medical Assisting

IntelliTec College, Pueblo, Colorado Graduated in February 2009

Otero Junior College Attended August 2004-May

2006

High School Diploma of General Studies

Crowley County High School Graduated May 2004

Extraccular Activities/Interests:

Health Fair participated in health fair for 9health fair in Denver,

Colorado. Duties included blood pressure checks, patient charting, patient

discussions and limited patient advice. Dated: 11/2010

Health Fair participated in health fair for 9health fair in Westminster,

Colorado. Duties included blood pressure checks, patient charting, eye

exams using Schenell chart, patient discussions and limited patient advice.

Dated: 04/2010

Health Fairs participated in two health fairs during courses at IntelliTec

College of Pueblo. Experience with vital signs, checking blood pressures.

Library Aide in high school with 2 years' experience in computer operating,

answering the phone, filing books and items, and relaying messages.

Teacher Aide in high school 1 year experience working with children (5th

grade level) grading papers, story time, and tutoring in 5th grade level

math.

Volunteered in concession stand for the pep rallies involved with pep band.

I helped out with collecting money from customers and was involved with

preparing concession stand food stuffs.

Pet-Sitter I have pet-sat for a few families when out of town; I feed,

bathed, and attended too many of the pet's needs.

Baby-Sitter I have watched children for families for pay; I prepared meals

for children, cleaned the home and was in charge of the children for a

week's time.

Extraccular Activities/Interests Continued...

Knowledge of Spanish and French; I have much experience with foreign

languages as I am currently partaking of more studies I have continued to

minor in foreign languages. I have experience of 4 years of learning both

Spanish and French languages through my high school education, in college I

have also done 2 years of both studying Spanish and French languages.

Work Experience

Worked as a Retail Associate in Krispy Kreme for Lone Tree, Colorado since

November 27th, 2013 until present. Krispy Kreme provides guests with their

exquisite doughnuts since 1937. Retail Associates provide orders for

guests, hand out samples, cash handling, packaging merchandise for store

retail. Assisting of clean facilities, dining area, restrooms, drive thru

area, restocking of products per customer request.

Worked as a Customer Service Representative in RMS-Iqor for Sprint-Nextel

Corporation since August 1st, 2011 until August 8th 2013. Sprint-Nextel

Corporation is a popular wireless company providing services to mobile

phones nationwide. Customer Service Representative provides customer

inquiries regarding the billing of their accounts, usage, assistance with

payments, and general question inquiries. Dealing with other wireless

products such as internet, home phone services through Sprint-Nextel

Corporation.

Phlebotomy- Took two courses of Phlebotomy class at IntelliTec College of

Pueblo. Experience with patients taking vital signs, reviewing patient

history, injections, venipuncture, running blood tests, urinanalysis, and

blood pressure.

Caregiver for 10 years. Gave adequate care to mother and grandmother.

Assisted in housework, bathing and hygiene, medications, transportation to

and from medical treatments and physician's appointments.

Caregiver for mentally disabled individual. Duties include medication

dosing, transportation medical appointments help with bathing and hygiene,

help with meal preparation and cooking duties, cleaning home, doing

laundry.

Server/Waitress at Sonic Drive-In in La Junta, Colorado. Duties included

delivering orders, and cash handling.Worked at Sonic 05/2003-06/2003.

Six- week internship. Greeted and registered patients. Proficiency in

patient charting, interviews, and patient history summaries. Successfully

perform EKG's, vital signs, and phlebotomy. Experience with laser therapy,

acupuncture removal, performing urinanalysis, spinal decompression, genie

rub, including experience with ICD-Coding with computer software.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate