Service Sales

Praveen John kumar

Experienced Instructor,DevOps(Service Virtualization/Release Automation,Data Finder),API

Management at CA Technologies

************@*****.***

Summary

Currently Working as an Experienced Instructor, Education Delivery for Asia Pacific & Japan, in CA

Technologies .

I specialize in DevOps Products including CA Service Virtualization (ITKO), CA Release Automation(Nolio),

CA Pathfinder( Data mining/Applications Insight), CA Data Finder(Grid-Tools Datamaker) & CA API

Management,(CA Layer 7). I specialize in CA LISA Product Suite (Testing, Virtualize, Validate & Path

Finder ), CA LISA Release Automation(Nolio), CA LISA Data Finder (Grid-Tools Datamaker) and CA API

Management( CA Layer 7)

Experience

Instructor at CA Technologies

October 2012 - Present (2 years 2 months)

Instructor for Application Delivery(DevOps),CA Service Virtualization (ITKO)products.

Delivering training to CA customers and partners to enable them in Application delivery domain, for CA

products including

CA Application Test (CA LISA Test)

CA Service Virtualization (CA LISA Virtualize)

CA LISA Validate

CA LISA SDK (CA LISA LEK)

CA LISA Application Insight (CA LISA PathFinder)

CA LISA Release Automation.(Nolio)

CA LISA Data Finder (Grid-Tools Datamaker)

CA API Management(CA Layer 7)

CA Mobile Device Management(MDM)

Worked with Different versions like CA LISA 5.x, 6.x,7.x and 8.x .

CA RA r4.x and 5.x

Worked Closely with Pre-sales, Sales, Education, Services, Strategy and Business Development teams in

CA Application Delivery,CA Devcentre Portfolio Business.

Delivered Training's in Asia, Pacific and North America Region for CA partners and customers in India,

China, Singapore, Hong Kong,Indonesia, Thailand, Australia, United States of America,Malaysia.

Page1

Evaluate Partner Consultant/Architects on CA LISA Lab Accreditation and certify them fit for CA products

and solution implementation.

TAC Escalation Engineer at Juniper Networks

August 2009 - October 2012 (3 years 3 months)

Technology Analyst / Shift Lead / Trainer at Infosys

March 2009 - October 2012 (3 years 8 months)

Managing a group of highly technical engineers on providing exceptional support to customer across the

globe.Provides direction, instructions, and guidance to a group of Networking Engineers .My work

responsibilities included

• Provide any training that team members need

• Monitor team members' participation to ensure the we reach the expected CSAT traget

• Manage the flow of day-to-day operations

• Be a point of contact for escalation in customer cases.

4 recommendations available upon request

Organizations

Juniper

TAC

Honors and Awards

Above and Beyond Award

CA Technologies

February 2014

CA Technologies recognizes and rewards employees for demonstrating behaviours that go above and beyond

expectations .

CA LISA SV Lab accreditation Evaluator

SVCertification, CA Technologies

February 2014

Nominated by Principal Technical Consultant as CA LISA SV Lab accreditation Evaluator. Evaluating Pre

Sales /Services Consultant & partner candidate's hands-on-lab/case study as a part of CA LISA Certification

program.

Limca Book of Records Holder

Limca Book of Records

July 2014

Limca Book of Records Holder for non-stop continuous speaking (different speaker per topic) for 6hrs..A

Page2

record for Impromptu Nonstop. Categorised under the continuous relay category.

Green Brigadier

Green Brigadier Org

August 2014

Certifications

CA LISA Release Automation r4.7:Foundations 200 Exam

CA Technologies May 2014

Lab Accredited CA LISA 7 SV Associate

CA Technologies February 2014

CA LISA SV Competency Exam

CA Technologies 2012

CT900 – Trainer Certification

CA Technologies December 2012

CA LISA 7.5 Service Virtualization Installation and Configuration 200

CA Technologies

Juniper Networks Certified Internet Specialist (JNCIS) Security

Juniper Networks 2011

Juniper Networks Certified Associate Junos (JNCIA-Junos)

Juniper Networks 2010

Juniper Networks Certified Associate Firewall VPN (JNCIA-FW/VPN)

Juniper Networks 2010

Courses

Instructor

CA Technologies

Service Virtualization Overview

CA LISA SV Competency Exam

CA LISA 7 Service Virtualization Installation and

Configuration 200

CA LISA Web Service Virtualization

CA LISA Messaging Service Virtualization

CA LISA Foundations

CA LISA Test Fundamentals

CA LISA Virtualize Fundamentals

Page3

CA LISA Pathfinder

CA LISA Release Automation Foundations

Languages

English (Full professional proficiency)

Hindi (Full professional proficiency)

Tamil (Full professional proficiency)

French (Limited working proficiency)

Telugu (Professional working proficiency)

Kanada (Professional working proficiency)

Malayalam (Limited working proficiency)

Education

Bharath University, Chennai

Bachelor, Engineering; Electronics and Communication Engineering, 2004 - 2008

Activities and Societies: Cultural club, Dance team, Cricket team, Literary & Debating Club

St.Johns Vestry A.I Hr. Sec. School

1990 - 2004

Interests

Cricket, Biking, Dancing, Reading

Skills & Expertise

CA LISA

Strategic Alliances

Pre-sales

Service Virtualization

Release Management

Security

Agile Methodologies

SOA

Java

Virtualization

Unix

Testing

Linux

Cloud Computing

Web Services

Troubleshooting

Page4

Juniper

Firewalls

Strategy

Business Development

iTKO LISA

Mobility

Operating Systems

JMS

Test Automation

Performance Testing

Load Testing

Network Administration

Volunteer Experience

Green Team Member/Volunteer at CA ITC - Green Team

May 2014 - Present (7 months)

This program enables volunteers to act on ideas, share best sustainability practices and track progress of

sustainability in Waste- Reduce, Recycle, Reuse, Energy,Water and green living.

Hope School Volunteer at HOPE School

November 2013 - Present (1 year 1 month)

Provide education, health care and care to under privileged children by volunteer service to teach, train,

medical camp to the Hope school children.

Green Brigadier/Volunteer at Green Brigade Org

August 2014 - Present (4 months)

Green Brigade Org is a registered NGO head-quartered in Hyderabad, Telangana, working to spread

awareness about environmental issues through various programs and media.

We motivate people to take up an active role in preventing more damage to the environment than what has

already been caused through our programmes.

Page5

Praveen John kumar

Experienced Instructor,DevOps(Service Virtualization/Release Automation,Data Finder),API

Management at CA Technologies

************@*****.***

4 people have recommended Praveen

"Praveen has proven himself to be remarkably responsible and confident person . I am amazed at the ease

with which he handles pressure and at the same time can fulfill variety of tasks . I am confident that Praveen's

intelligence and maturity will be great assets in any organisation . It had been pleasure working with him in

Juniper TAC ."

Ashutosh Tewari, Network Security, Infosys Technologies Ltd, worked directly with Praveen at Infosys

"Praveen has been one of the most easy going colleagues, I ever had. He was very diligent during his work

hours but never saw him worrying about anything. His knowledge & attitude towards the work makes him a

"Necessity" of any team. He is a very friendly person who takes the responsibility, completes it & also adds

life to the working environment. I wish him a very successful career ahead. Cheers."

Nishant Nitin, Tier-2 PTAC engineer., Juniper Networks, worked with Praveen at Infosys Technologies

Limited

"Praveen is a excellent learner. His capability to manage customer and issue is commendable. I would always

forward to work for/with such a colleague."

Abhishek Gupta, Systems Engineer, Infosys, worked indirectly for Praveen at Infosys Technologies

Limited

"Praveen has always been a good worker who can learn new things quickly. We learned quickly to trust

Praveen in difficult situations and with difficult customers."

Pete Robbins, was Praveen's client

Contact Praveen on LinkedIn

Page6

Contact this candidate