Project Manager Customer Service

Scott W. Nerger 630-***-****

**** ********** ****** **********, ** 60565

*************@***.***

Project manager / Director of Operations

Maximizing profitability in industries where margins are razor thin

has become a key strength of mine. I am exceptionally adept at turning

around and revitalizing operations, and recognizing and exploiting

opportunities for sales and profit gain in highly-competitive, cost-

driven, service-oriented environments.

My strengths include P&L management, process improvements, project and

facilities management, value engineering, budgeting, training, QA and

compliance. I am adept at building strong relationships with vendors,

contractors and government officials. Additional responsibilities have

included bids, proposals, and contract negotiations.

Successfully creating operational infrastructures has enabled me to

support rapid growth and improvement. At the same time, whether in a

recycling facility, manufacturing plant, construction or overseeing

park and recreational districts, I tightly control costs while driving

quality and customer satisfaction to optimal levels.

Managing an ever-evolving business environment, I possess strong

leadership, interpersonal and communication skills. I made critical

presentations to the community, state legislators and board members. I

function comfortably in shirt-sleeve, hands-on situations.

Throughout my career I have taken numerous industry, safety,

leadership and business courses. I possess strong leadership,

interpersonal and communications skills, which have served me well

while presenting economic or development projects to the community,

state legislators or board members.

Career Highlights

Project Manager, K-Five Construction Corporation, Lemont, IL, 2012 -

Present

Provide project management and consulting services to municipalities

and Illinois Department of Transportation for their aging

infrastructure.

Project Manager, SNS Services, Inc., 1998 to Present. Overhauled

operations and updated multiple facilities across six states for

public and private organizations. Point person for property

acquisitions for new facilities, assessed existing facilities to

ensure all safety/OSHA compliance guidelines were met. Managed the

construction budget and up to 30 staff.

o Eliminated waste by enhancing existing equipment. While working at

Pittsburgh Recycling Plant, modified old conveyor system that was

losing product at a transfer point, resulting in extra manpower for

clean up at end of each shift. Altered the equipment to run more

efficiently. Eliminated product waste and workforce OT, saving $800K

annually.

o Renegotiated bids with contractors to save additional $400K+.

Contracted to oversee all bidding and negotiations for Horn Lake

Recycling Services' MS plant. Authored all bid documents, mandating

pre-bid meeting for all trades to answer questions. Analyzed quotes

and negotiated with two lowest bidders for each trade, saving an

additional 18%+.

o Saved $500K with tax credits. While processing permits for Draw

Enterprises' new $4M plant in MS, discovered possible city and county

tax credits. Restructured key components of contract, utilizing local

contractors and using facility as key trucking terminal in region.

Applied for tax credits and received abatement, saving $500K.

President, American Asphalt Company Inc., 2004 to 2010. Purchased and

revitalized all aspects of this commercial asphalt repair/resurfacing

firm. Oversaw all operations, business development, bids, permits,

accounting & finance, and marketing. Ensured OSHA/safety compliance

and Best-in-Class customer service. Held $18M P&L and staff of 65.

o Turned around unprofitable business. Purchased company, American

Asphalt that was operating in the red. Created a business plan,

restructured processes, and defined and established clear expectations

which improved efficiencies and re-energized staff. Turned $400K

deficit into a $200K profit in six months.

o Secured lucrative contract. American Asphalt had opportunity to bid on

$3M school project. Initiated value engineering on

specifications/scope of work, discovering additional 15% savings if

design was changed. Bid as specified and attached alternate cost

savings. Beat out competition and saved client additional $280K+.

Darien Park District. 130 acre park with a Sports Complex, Community

Center and Maintenance.

o Executive Director, 1993 to 2004. Managed district operations with

$10M budget & 100 employees. Oversaw first public/private venture

sports complex from concept through construction with $10.5M budget.

Utilized relationships with state legislators to secure $450K in

development grants and funds for land acquisition and park

development.

o Built first public/private JV Sportsplex. Challenged to build complex

without additional taxes for Darien. Brought public/private parties

together to discuss possible scenarios. Using knowledge of

park/government policies negotiated and bartered building, land and 10

year service contract. Constructed facility without costing city or

taxpayers a dime.

o Pivotal in building Skate Park for youth. Petitioned by local youth to

build a skate park in the Darien Park District. Presented case to Park

District Commissioners, gaining land approval. Initiated fund raising

program. Met with State Officials, raised awareness and received $450K

in grants. Led community volunteers to successful completion.

o Oversaw the parks department, recreation department and the revenue

facility Darien Sportsplex. Served as District's ADA and Safety

Coordinator. Supported special events, sports and recreational

activities.

Personal

CERTIFICATIONS: EXECUTIVE DEVELOPMENT PROGRAM CERTIFICATE; PLANNING &

MAINTENANCE SCHOOL, SAFETY SCHOOL; ILLINOIS PARK & RECREATION

CERTIFICATION BOARD (CLA); APRP CERTIFICATE MANAGEMENT INSTITUTE; AND

OFFICE OF EMERGENCY MANAGEMENT.

Community/Charitable Events: I have volunteered for the Arbor Day tree

planting committee, and have participated in the food drives, Toys for

Tots, Make a Wish Foundation, Naperville Area Humane Society and Feed

My Starving Children.

Business Groups: Committee Member - Mid-America Regional Bargaining

Association; Labor Negotiating Committee; Underground Contractors

Association; and Labor and Legislative Committee Member.

Professional Groups: Underground Contractors Association; National

Institute for Parks and Ground Management; National Recreation and

Park Association; Illinois Park and Recreation Association; Darienfest

Committee - Darien Chamber of Commerce; Darien Environment Concerns

Committee; Board Member of Darien Sportsplex; South East Association

for Special Parks and Recreation; and Committee Member for Finance and

Personnel Committees.

In my free time, I enjoy fishing, golf, scuba diving, skeet shooting,

snowmobiling and coaching youth baseball and softball.

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